373 comments found.
Hello,
What are the minimum and recommended server requirements for Archub?
Thanks.
Hi there,
We don’t have a minimum required, but technical team have some suggestions 
You’d submit a ticket for some further details.
Cheers, Team Liquid
..
If you need any support these unprofessional authors are nowhere to be seen. such a waste of time. Am waiting since 3 days and no response to the ticket.
Hey Manish,
I see it’s already sorted, please respond to the ticket if you need further help.
Cheers, Team Liquid
You deleted my latest ticket raised today evening. https://liquidthemes.freshdesk.com/helpdesk/tickets/15165
That’s not what you’re supposed to do with a customer.
I can see your ticket, we never delete tickets.
I raised again. These issues are delaying the project. Please consider rectifying the two new issues I mentioned with screenshot. I would be happy to rate your theme 5 stars. But With issues it’s hard it’s delaying my project and no satisfaction with the item.
Delayed responses are adding to the propblem
Hi there,
It looks like your credentials are wrong. Could you check our ticket reply?
Cheers, TeamLiquid
Youtube Video Link, dont Show in the page: https://prnt.sc/YZH3dpSgKaT6
Please, any fix?
Hey there,
Could you submit a ticket with all the details? We’d love to assist you
Cheers, Team Liquid
Me es imposible cargar la plantilla. Ya que aunque me registre en su web. Me dice que el pasport no esta autorizado. Mando resetear pasword pero nunca llega el enlace. Por favor solución.
Could you type in English, please? We’d love to assist you
I am unable to load the template. Since although I registered on your website. It tells me that the passport is not authorized. I send reset password but the link never arrives. Please solution.
Hi there,
We’ve just tested the system again and everything seems fine. Could you please try again?
Cheers, TeamLiquid
Respond to my ticket please #15126 it is urgent
Hey Manish,
I see it’s already sorted, please respond to the ticket if you need further help.
Cheers, Team Liquid
Hi! Is it possible to use have a portfolio with categories in mansory style ?
Hi, menu header not showing. I opened a ticket from support. I expect a quick turnaround.
Hi Kubra,
I see it’s already addressed feel free to respond for further assistance.
Have a lovely day, Team Liquid
But, by GOD. I just bought the theme and I don’t have a license WHAT’S GOING ON?
Or is your platform unstable, it can’t detect that I just bought the theme, that I have license?
Hey there,
Could you submit a ticket with all the details? Our team would love to assist you.
Cheers, Team Liquid
Hi, In the carousel, there is no link to the images in the image gallery.
Hi there,
Could you submit a ticket with all the details.
Technical team would love to take a closer look there.
Cheer, Team Liquid
Any update on my ticket status
Sure, please follow the ticket response.
Good day, how do you mix and match template elements?
Hi there,
You can use section templates curated by our designers.
Cheers, TeamLiquid
Hello!Is it possible to insert ads on this script? I am checking the demo and description but apparently I’m not finding and ads space.Thank you in advance
Hi there,
Yes! You can use our advanced theme options to add custom scripts.
Cheers, TeamLiquid
I have an issue that the Menu (Header) is not showing up after installing one of the demos), the mobile header is however showing
Hi there,
Thanks for your message.
Could you submit a ticket with your credentials? Our support team would be happy to help you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
I am trying to submit a ticket but the submit button doesn’t work. I have filled out all the mandatory fields as well.
Could you make sure this checkbox is also selected? https://i.imgur.com/nCsFo2a.png
Feel free to send a message via profile page if it doesn’t work.
Hi there,
First off, thank you for the amazing theme! It’s been an absolute blessing as I launch my business. Fantastic design, layouts, demo blocks and pages that made the web design process a breeze.
I literally have only 1 issue and that is to do with single blog post pages. I have played around in theme options, site setttings and “customize” section with no luck. I need to have a consistent blog post page template that differs from the one in the demo i am using. Any changes I make in the above mentioned places, have no effect on the posts I already have.
How do I, for example increase the padding between the start of the post and the top header? remove the templated header image, title, author name etc…
Thank you for your help in advance.
Hi there,
Glad you like ArcHub!
Currently, you can select a pre-built blog style in the theme settings. However, we can still use a few tricks to make the changes you need. Could you please reach our support team?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Had an issue with the carousel image, sorted.
Glad to hear that!
Is there an elementor pro requirement in any feature of the theme?
Hi there,
You don’t need Elementor Pro. All the plugins are included.
Cheers, TeamLiquid
Elementor Addons is causing a big issue with our main site after the recent update. we are running multisite, actioning of the plugin messes all the main site styling. pls advise a fix
managed to fix it. thanks
Hi there,
Glad to hear that and sorry for not getting back to you sooner.
Cheers, TeamLiquid
I registered in the /project subfolder and I wanted to reset the license to root because I can’t? what do I have to do? need urgency
2 days im here!
Hi there,
Apologies for the delay. Could you please let us know if you have submitted a ticket?
Looking forward to hearing from you.
Cheers, TeamLiquid
Where is the link for me to create a ticket?
You can submit a new ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Hello, First of all, I want to work on Localhost and then transfer it to the domain. Do I need to inform you when I switch to the domain?
Also, Is there an elementor pro requirement in any feature of the theme?
Hi there,
Sorry for the late reply.
You don’t need Elementor Pro. You can also transfer your license from localhost to the actual domain.
Cheers, TeamLiquid
Hi before purchasing 1 have two questions
1.Initially i would like to register the license on my other website for testing and once done i want to deregister that and add license to the main domain. Can i do that?
2. If i install one demo , can i have access to other demo pages as well. I like elements and styles from all the demos.
Hi,
1.Initially i would like to register the license on my other website for testing and once done i want to deregister that and add license to the main domain. Can i do that?
2. If i install one demo , can i have access to other demo pages as well. I like elements and styles from all the demos.
Hi there,
Thanks for joining the community.
1. You can register on production without de-registering on staging.
2. Feel free mix the demos without any limitations, I also recommend using ArcHub collection to add any section you want.
Cheers, Team Liquid
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