Hello,

Can you please contact us via our official support system at https://support.cymolthemes.com/ so our team will guide you on this.

Thanks,

edit with elementor showing.. vc_row cmt_bgimagefixed=”” full_width=”stretch_row” css=”.vc_custom_1592803203038{padding-top: 0px !important;padding-bottom: 435px !important;background-image: url(https://programs.northimmigration.com/wp-content/uploads/2020/06/row-bgimage-1.jpg?id=1374) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” cmt_responsive_css=”94602010|colbreak_no|||||||||colbreak_no|||||50px||15px||colbreak_no||||||||||colbreak_no|||||||||”vc_row_inner css=”.vc_custom_1592803179654{margin-top: -60px !important;}” cmt_responsive_css=”54196453|colbreak_no|||||||||colbreak_no|0px||||||||colbreak_no||||||||||colbreak_no|||||||||”cmt-servicesbox h2=”” reverse_heading=”” category=”long-desc”/vc_column_innervc_row_inner css=”.vc_custom_1591857184243{padding-top: 6px !important;}”[vc_column_text el_class=”cmt-font-weight-normal”] like this

Hello,

Sorry for inconvenience. We receive your support ticket and our team already reply for it. So please check it and reply in support message if any query.

Thanks,

I have verified my wordpress theme as well from my admin panel

I sent you the ticket there i mentioned my puchase code you can check it there thanks

Hello,

Sorry for inconvenience. We receive your support ticket so our team member will help you on this asap.

Thanks

Glad to hear you like our theme and service.

Hello,

Sorry for inconvenience but our theme support both page builder but if you are getting issue for edit page using elementor then please contact us via our official support system at https://support.cymolthemes.com/ and send us your site URL with wp-admin details in support ticket so our team member will help you on this asap.

Thanks, Erick

Hello,

Thanks for purchasing our theme. We received your support ticket and our team already replied for it so please check it and reply in support ticket if any query.

Thanks, Erick

Hello,

Thanks for taking interest in our theme. Sorry I’m not sure for which feature you want to add payment so please contact us via our official support system at https://support.cymolthemes.com/ so our team will guide you on this.

Thanks, Erick

I received your email. But I got the following error when replied back to your email:

Your message wasn’t delivered to **@cymolthemes.com because the address couldn’t be found, or is unable to receive mail.

Please kindly let me know an alternative way to give my purchase code to you for resetting it from your database.

Thanks.

Hello,

Our team has already replied to your ticket. So please check it and reply with a support ticket if you have any query. otherwise send us your query directly on our team.cymolthemes@gmail.com email id directly.

Thanks, Erick

Hello,

Sorry for the inconvenience our team already reply for your ticket it. So please check it and reply in support ticket if any query.

Thanks, Erick

Hello,

Thanks for taking interest in our theme. Our theme has full admin functionality with lot’s of features. Please read more details on our theme doc http://tripzia.cymolthemes.com/documentation/ Sorry our theme doesn’t support document upload feature. Can you please contact us via our official support system at https://support.cymolthemes.com/ so our team will guide you on this.

Thanks, Erick

Hello,

sorry for the inconvenience and delayed response i have checked your ticket 331708 and found that our team already reply for it. So please check it and reply in support ticket if any query.

Thanks, Erick

I have bought this theme last month. I like the theme . In addition, the support team is so alert and responding very quickly. Highly recommended !

Hello,

Glad to hear it helps. If you like our theme and service then we recommend you to rate our theme and add your comments so it will help buyers decide about the theme quality. Here are steps:

Thanks, Erick

Hello,

Sorry for inconvenience. Please contact us via our official support system at https://support.cymolthemes.com/ and send us your query with purchase code so our team member will help you on this.

Thanks, Erick

Hello,

Sorry for the inconvenience. Yes we received your 3 support tickets and we asked you to send admin login details but we didn’t receive any response message in your previous 2 tickets. We received your site login details in your last yesterday support message and our team already solved that issue and installed demo data in your site so please check it and reply in support ticket if any query.

Thanks, Kristal

Hello,

Sorry for inconvenience. Please contact us via our official support system at https://support.cymolthemes.com/ and send us your query with purchase code so our team member will help you on this.

Thanks, Kristal

Hello,

Sorry for inconvenience. Please contact us via our official support system at https://support.cymolthemes.com/ and send us your query with purchase code so our team member will help you on this.

Thanks, Kristal

Hello,

Thanks for taking interest in our theme. We already apply our theme for the WPML review we are waiting for approval. But we added support for the WPML plugin in our theme so all working perfectly. So you can use the WPML plugin in your site with our theme. http://tripzia.cymolthemes.com/documentation/#wpml

If you get any problem than feel free to contact us via our official support system at https://support.cymolthemes.com/

Thanks, Kristal

Hello,

Sorry for inconvenience. We receive your support ticket and our team already reply for it. So please check it and reply in support message if any query.

Thanks, Kristal

Hello,

Sorry for all trouble. Please contact us via our official support system at https://support.cymolthemes.com/ so our team member will help you on this.

Thanks, Kristal

Hello,

Sorry for the inconvenience. We receive your support ticket and our team has already replied for this issue. So please check it and reply in the support site if you have any query.

Thanks. Kristal

Hello,

Sorry for all trouble. Please contact us via our official support system at https://support.cymolthemes.com/ so our team member will help you on this asap.

Thanks, Kristal

Okay create ticket please check it but ticket number not provided. please check it.

Hello,

Our team member is already reply to you. Please check if any query let me know.

Thanks, Kristal

Hello,

We are using paid images on our live site so we cannot distribute them with our demo content. So we are using free images replacing all paid images. Also the text content (heading, title, description etc) are the same as our live site.

Thanks, Kristal