554 comments found.
Buying the theme includes mercadopago payment plugin?
Hello,
Using edubin theme you can sell courses or WooCommerce products by the WooCommerce payment gateway. I see this plugin exists for the WooCommerce payment gateway. https://wordpress.org/plugins/woocommerce-mercadopago/
Thanks
Like your demo templates very much and have a pre-buying question regarding the LearnPress demos: in the single blog template (examples), right column, I can see the recent posts with small round images. Is it possible to change this setting to show square instead of round images?
Kindly regards from Switzerland
Hello,
Thank you for your interest. Unfortunately, the option is not available now.
However, I have noted it. This option we will add in our next version. Hopefully, the next version will be released within 1 day.
Regards
Great. Thank you for your prompt reply!
You are most welcome!!
Already a version has been released yesterday and the feature has been added.
Thanks
the newest update breaks LearnDash content. Can’t get any content to show now.
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks pixelcurve Write a reply
HI, I have request a refund since last week. but did not get your response … Sorry I need to request the refund because i can’t use your theme. Thank you
Hello,
We can see you have open a ticket in our support channel. We replied within one day of opening your ticket. Please check here. https://thepixelcurve.com/support/ticket/can-i-get-refund/
Thanks
Hi, I try to login and submit reset my password … but there are no reset my password email… in the inbox or the spam.
Hi, i can’t login to support… tried to reset password, but there is no email come to me, check inbox and spam… still no email
Please email us here to reset your support channel password. help.pixelcurve@gmail.com
Thanks
Hello,
I am not able to use Tutor LMS 2.0 with my theme. i am getting errors like:
Fatal error: Uncaught Error: Call to undefined function tutor_course_enroll_box() Fatal error: Uncaught Error: Call to undefined function tutor_course_archive_pagination()
and i don’t have any update available for my theme.
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
your theme allows you to upload quizzes from an excel file? is it also possible to have a demo of its functioning in backend?
Hello,
It depends on the LMS plugin, not the theme. The theme is compatible with 3 LMS plugins. LearnPress, LearnDash and Tutor LMS plugin. If with these plugins have the feature then possible. Otherwise not.
Thanks
Hello Nice themes, i wondering regarding registration fields i can manage them to add additional fields maybe with gravity form ?
Yes, gravity form plugin will be work with the theme.
Thanks
Theme throwing critical error on Tutor LMS course archive page /public_html/wp-content/themes/edubin/tutor/tpc_part/media.php on line 10 https://prnt.sc/cSkJ0uU-q-c6
Hello,
Make sure you have used latest version edubin theme and edubin core plugin. Then if you see the same problem please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
Hey guys. Is there a way to add a CSS Class to one of the buttons on the homepage’s Edubin Advanced Slider? I want to show both buttons on each slide and one button on each should activate the same CSS Class action. The other button should just be a normal link.
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
Hello, can we buy zoom meetings? Does the system send a confirmation email with the zoom link to join and a reminder 24 hours before?
Hello,
It’s depend of the “Video Conferencing with Zoom” plugin, not the edubin theme. If the plugin allows it then possible.
The edubin theme is compatible with the “Video Conferencing with Zoom” plugin. Here is the plugin URL. https://wordpress.org/plugins/video-conferencing-with-zoom-api/
Thanks
Thank you ! 
Hi, How long does it usually take you to answer the emails regarding license transfer? I need to deactivate my license and activate it on another domain and it’s just too inconvenient not having an online tool for it like most of the other famous themes
Hello,
Currently, this theme license will work with another domain. No need to deactivate the license for this.
Remember we will give support according to the ThemeForest item license policy. You can check license details from the URL. https://themeforest.net/licenses/standard
Thanks
Based on the item license policy? Something like transferring the license shouldn’t be a part of the Support to begin with. You should provide a tool for it and be more mindful of people’s time.
We are the theme author. Item license, license transferring etc depends on the Envato market. You can contact here. https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us
Thanks
Evanto Market says they are just a market place and anything product related is the author’s responsibility. I am a senior UX designer in cyber security, and you can use my feedback as a way to improve your product or continue passing the ball to the other side with no results. I saw that you mentioned in your documentation that you are working on a tool to improve the transfer of license in the future, looking forward to that! Thanks
We already described. If you want to deactivate the item license deactivate it from your old domain then activate the same item purchase code to your new domain. Follow it. https://prnt.sc/gsJjgb8HwBnP
I hope you understand. If you need any more help feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
1. any affiliate system – so users can promote by course to earn money 2. can i run live courses batch wise, fixed students, fixed time and date 3. any company list and post jobs as per requirement – users will contact them – like job portal 4. can we create public profiles like linked, so users will add their certificate and experience..etc 5. can we manage multiple plugins, like there are some plugins in market for job portal, company listings, so is that possible, can we use with your system
Hello,
1) Yes, you can add an extra URL with the courses.
2) You can use the “Video Conferencing with Zoom” plugin for this. The theme is compatible with the plugin.
3) 4) Sorry, this feature is not available with the theme. Probably you can get the features using any third-party job portal and profile builder plugins. Remember, you have to find the plugin yourself.
5) Yes, you can use multiple plugins with the theme.
Thanks
Hello, I am interested in buying the product, but I want to know if I can implement the payment gateway mercado pago
Hello,
Yes, using the Mercado Pago payments possible to sell LMS courses or WooCommerce products.
For that if you need any help feel free to contact our support desk. https://thepixelcurve.com/support
Thanks
Guys, I purshaced your theme but I found out that the loco translate plugin doesn’t work; I raised a troubleshooting ticket for your attention #24578 (23 hours ago) but no answer as yet. Thank you for your help
We already replied to your ticket.
Thanks
- can I remove curriculum option from lms?
- can admin control all courses?
- can students get enrolled through offline payment?
Hello,
1) It depends on what LMS plugin you have used. The theme is compatible with 3 LMS plugins. LearnPress, LearnDash and Tutor LMS. Actually which curriculum option do you want to remove if possible explain it using a screenshot. Then we can ensure it.
2)3) Yes, it’s possible. For that, if you need any more help feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
How do i get the edubin core plugin?
Hello,
You can get the latest version edubin core plugin from the theme folder location. Follow it. https://prnt.sc/iOSwWr_v02xD
Also, after theme update, you can get edubin core plugin update notification in the plugin area. See it. https://prnt.sc/5p0OLlR2gjmW
I hope you understand. If you have any more query or issue feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
Hi I have a quick question regarding the licensing of the theme. Is the LearnDash plugin included in the theme, and if so do i need to buy an extended license from Learndash to use the subscription feature or is it included in your theme.
Hello,
The LearnDash LMS plugin license is not included with the theme. If you need the license you have to buy it separately. Buying the theme you can get the LearnDash LMS plugin file only, not the license.
I hope you understand. Feel free to contact our support desk if you have any more queries. https://thepixelcurve.com/support/
Thanks
Sus actualizaciones no solucionan problemas. 1. Hace más de dos actualizaciones vengo pidiendo que arreglen el problema de la cabecera que aparece en el perfil del instructor, el problema persiste al día de hoy. Si bien agregaron la opción para desactivarla esta simplemente no funciona. 2. El panel de control, en cursos inscritos los cursos comprados aparecen con precio, esto no debería hacer así. Ya que si compraron el curso debería de ver un botón para iniciar inmediatamente el curso y el precio debe desaparecer. Hace mucho tiempo vengo diciendo que lo arreglen a su soporte a la fecha nada. Totalmente arrepentido de comprar… ahora espera 2 semanas más a una actualización que no cambia nada.
Hola,
Proporcione la información de inicio de sesión del administrador de su sitio para el problema técnico. Revisaré el problema y te daré una solución.
Gracias
Ya proporcione, espero lo solucione. De ser así modificare mi calificación.
Ya respondimos a tu consulta. Simplemente actualice la última versión del tema edubin y el complemento principal de edubin en su sitio. El problema se resolverá. Después de eso, si no se resuelve su problema, comuníquese con nuestro servicio de asistencia. https://thepixelcurve.com/support/
Gracias
I’ve tried every Elementor Free version from 3.5.7 to 3.6.8 hoping that an update will fix Elementor’s bug, but the problem seems to be with Edubin. If I deactivate the EDUBIn theme and install the Edumodo theme, for example, Elementor Free Version 3.6.8 also works. I also disabled all Elementor extension plugins, but even if all other plugins are disabled, the Edubin theme error remains. I also deleted and reinstalled Elementor Free and Pro but it didn’t help. The web pages can then no longer be edited. I can update the Elementor Pro version without any problems and it always works in the current version. Best regards Frank
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
How I will change the image that appears when loading the page
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
Bonjour,
Veuillez ouvrir un ticket à notre bureau d’assistance pour le problème. Notre équipe d’assistance vous apportera une solution. https://thepixelcurve.com/support/
Merci