383 comments found.
Hi, I really like the homepage design of Home Four (LearnPress) but I’m using LearnDash LMS plugin though. Can I confirm if I can go ahead with Home Four and that it is compatible with LearnDash? Regards, Will
Hello dworg
You can use the home page four, but there are some limitations. two widgets with content coming from LearnPress, check the screenshot: https://prnt.sc/IQj2Ykbr0Px2 https://prnt.sc/dYHYHibBNQqx. So when you will use home-4 you won’t get these two widget styles if you use LearnDash.
If you have more queries please open a support ticket on our support forum here: https://support.themewinter.com/support-center/ We have dedicated support staff who will assist you.
Regards.
Hellooo. I noticed user enrollment is not working 
. I’m using Leaarnpress.
I registered a new user, then went to learnpress order and created order for this user. When user login to his account view Lp-profile, he only sees his order and order number but no course enrolled. I’m getting frustrated with this . Can you help pls?
Please, open a support ticket here : https://support.themewinter.com/support-center/ Our support team will check the issue.
Ticket submitted.
hello: questions before purchase : 1- can admin prevent an instructor to delete a course if there is students enrolled it ? 2- can instructor and student private contacted ? 3- can hide a course from enrolling and searching and keep it in student dashboard? 4- can set validity of a course in 5 years ? 5- can set commission per instructor and per course ? thank you
Hi,
1) Instructor will not able to delete any courses. He/she can create the course and view the courses from their dashboard. Only admin can remove the courses.
2) No, there is no option. If they want, they will do it manually.
3) Currently there is no option in our theme but you can try this LearnrPress plugin: https://wordpress.org/plugins/visibility-control-for-learnpress/.
4) You can set course duration from the LearnPress. Screenshot: https://prnt.sc/Ut0zB39bYJvm
5) You need to use the Leanrpess addons for that: https://thimpress.com/product/commission-add-on-for-learnpress/.
Regards
Hellooo!
I thought this theme came with live class. Could you please direct me on how to activate that?
Hello firistan
We have complete documentation for live class setup. Please check this link for activate live class. https://demo.themewinter.com/wp/docs/turitor/#zoomRegards
Hello! Please I will like to know if it comes with API’s? I have a web app that I will like to connect to this , so I want to communicate via API’s. Please let me know, because I really want this web
Sorry its direct WordPress theme. There is no API support. And we have no plan for API.
Thanks for your quick response!
I tried installing the package and this is the error I get:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi you are installing wrong file and the error is most common mistake. Please, follow the Envato Official doc : https://help.market.envato.com/hc/en-us/articles/202821510
Here is our dedicated support center to help : : https://support.themewinter.com/support-center/
Regards.
- Does your theme use Woocommerce payment methods to process payment for courses? - Is it compatible with this plugin? https://yithemes.com/themes/plugins/yith-multi-currency-switcher-for-woocommerce/ Thanks.
Sorry for late reply.
We have given three different LMS plugins support in our theme. If you use LearnDash or Tutor LMS then you will be able to use WooCommerce payment methods.
But if you use LearnPress then you will need to buy WooCommerce add-on for LearnPress for WooCommerce payment.
For yith-multi-currency-switcher – We didn’t test it but hope there will be no problem with this plugin.
Regards
The theme is now not compatible with the new Tutor LMS update 2.0. The course widget is very weird , Please fix this serious problem , Thank you
Hi, we are waiting for stable release of Tutor LMS. There are lots of issues on Tutor LMS plugin.
Recommendation is Don’t update any software immediately on Flagship features.
Btw, we will update Turitor theme asap when Tutor LMS is ready.
Regards.
Thank you for you quick response
The auto start option is enabled and still, Students are not able to Enrol to a Course.
Another issue regarding User login: When user goes to its Profile page and goes to Courses, how does the system and user knows that the Course is in progress? Because when user clicks on Course, it takes user to the Course page where all the information is, and not where the Lessons are. In short: how User can be actively assigned to a Course, including Quizzes?
This is pre-sale questions and general query section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and temporary admin access : https://support.themewinter.com/support-center/
Our support team will check the issue. Note : Our support time is : 2.00PM to 11.00PM AEST. One of our support member will reply the ticket as early as possible.
Hello, pre-purchase questions: - If I create a meeting in the “Zoom Meeting” plugin, is it automatically created in my Zoom account? Is the access/invitation information to that Zoom event sent by email to the person who bought the course? - Do I have to create the hosts in Zoom or on the website? Thanks.
Hi, Please check the documentation: http://demo.themewinter.com/wp/docs/turitor/#zoom. Here you will see the full system for adding zoom class detials. Reards
Hello,
I want to show instructor Bio. I add bio but it doesn’t show in instructor page. How can i do this? here is screenshot :- https://prnt.sc/Eha5dBiXxLNZ
And in the profile page, setting section are scattered. screenshot link:-
https://prnt.sc/yc7sdyPH73yHMy domain is asqsfb.com. you can check.
I will be pleased if you help me to come out from this issue.
Hello mujahidemdad,
We would like to help you with the issue you have mentioned. But as we can see you are using our theme on your site but have not purchased it. After purchasing the theme please open a support ticket at https://support.themewinter.com/support-center/ with your query.
Our support team will help you to fix the issues you have mentioned.
Regards
Hi, I bought, installed and used the theme for more than 2 years, I migrated today the website to a new hosting, I downloaded the latest version of theme + PHP 8.0 and now the homepage is crashed/different, same for the About page and Elementor doesn’t work anymore. What might be? What should we do? https://montyenglish.co.uk/
I had to reinstall basically the older version of the theme to make it looks as before.
Hello Lqgraphics,
As we can see that your support period has expired. For this type of issue fixing, you have to extend your support. Please extend your support and open a ticket here: https://support.themewinter.com/support-center/
Regards
Hi, Does the theme include tutor lms pro?
Hello kalilun, Thank you for your query.
Turitor theme supports Tutor LMS but it does not include Tutor LMS Pro as a package.
Regards
Hi, can you help me check my ticket? I need help with something related to the installation of the theme. Thanks
Hi,
Our support team replied to your ticket. Please check the ticket reply and let us know if you have any other queries.
Regards
HI, Can i use the theme with Gutenberg, not Elementor
Hi omchilin,
Our theme support Gutenberg but most of the feature comes with Elementor Like Course tab style, course widget, Instructor widget, etc. If you want to use the theme with Gutenberg you can use it.
Also, Our themes support Tutor LMS Plugin you can use Tutor LMS plugin addons for Gutenberg follow the article https://www.themeum.com/elearning-gutenberg-blocks/
For further assistance. Please open support ticket here: https://support.themewinter.com/support-center/
Regards
Alright, i will check it out, thanks for the reply. Regards
Hello,
I want to buy this theme. But I have a question. Is it possible to change the text given in the screenshot?
Screenshot link: https://prnt.sc/26whx75 Let me know quickly.
Thanks
Hi,
Yes, you can change it using the Loco Translate plugin.
Regards
Hello 
The template is very cool, and your work is perfect, I have a question please before I make a purchase
Does this template ( https://demo.themewinter.com/wp/turitors/university) support RTL as well, or do I need to program it?
Thanks for your query. Yes, its supports RTL.
Regards.
Is there a demo available or can you send me a picture of how it appears from RTL
Sure, will provide a RTL screenshot tomorrow. regards.
Hi SIMINSO,
You can see the RTL demo follow the link https://demo.themewinter.com/wp/turitors/learnpress-rtl/Let us know further assistance.
Regards
, BUT I requested RTL Demo for another template
https://demo.themewinter.com/wp/turitors/university/
I am still waiting for your answer if this template (university )supports RTL and if there is an image or demo available
https://demo.themewinter.com/wp/turitors/universitySorry there is no demo or image. But we can assure it will fit with your RTL Site. And if you found any issues we will fix as early as possible. Regards.
Hello,
Do you have mobile apps for this theme? Are you developing them now? When are they going to be finished? 2-3-4 months?
Sorry no.
Hi, this is a pre-sale question. I see that your theme supports Woocommerce but I can’t see product page and list. Can I have some links?
Thanks. We have no demo for WooCommerece in Turitor Theme.
But it will work with WooCommerce like our another Theme Courselog Demo : https://demo.themewinter.com/wp/courselog/woo-courselog/shop/
Regards.
Hello! We are very interested in this template but we have a few questions before to buy it.
1- You say tha Woocommerce is compatible but it doesnt included. We need some features like add course to a fav button and sell courses with another payment system. How it works???
2- Can u personalize some widgets for example the course widget? (we need more information like Teacher, Stars, Lessons). I mean ‘hire you’, of course.
3- Any chance to add a complex filter to search courses by more complex criteria?
We need a complete and robust solution for a big customer.
Thanks
Hi fcordiviola,
Thanks for your query.
Question #1: Turitor Theme comes with 3 big LMS you can use Tutor LMS demo with WooCommerce and if you want to add another payment method you can easily add it if WooCommerce support.
If you use LearnPress LMS they have addons for WooCommerce.
Question #2: Sorry! no, We don’t provide any customization service.
Question #2: You can overwrite anything using child theme.
Any educational purpose Turitor Theme is a complete solution.
Still, If you have any queries let us know.
Regards
the banner in the individual course does not work
Hi,
We didn’t see any support ticket yet. Please, Open a support ticket here with site URL and temporary admin access : https://support.themewinter.com/support-center/
Regards
Please, Mail here themewinter@gmail.com with the below details :
1) Themeforest Purchased code (fercho666 id is not the purchased id) 2) Temporary Admin access 3) Site url.
Regards.
I already sent the required information thanks
Sorry for late reply, we already send you reply. Please, continue with mail.
