156 comments found.
Hi, do i need to repurchase this item for all the plugins that came with the theme? i can’t update WPBAKERY Page Builder
Hi, Thanks for choosing our product! You don’t need to buy any plugins when you our theme. You can update theme to the latest version follow this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ then do step 3 to update plugins to the latest version. Regards!
We see your support time expired from 04/2021, so you should renew your support to continue get support in the future. Regards!
Hi, i see all the plugins in the plugins map ( to replace ) – but WPBAKERY is not there.
Hi, Please make sure you go to Plugins -> Installed plugins then delete WPBakery then go to Appearance -> Install Plugins. You will see all plugins need to install in there. Regards!
ok great, thank you!
Thanks for your feedback! Please renew your support to continue get our answers in the future. Regards!
Hello, How to set fixed length post titles at archive page. The purpose is to make the overall layout of the articles uniform, without any difference in length?
Hi, Thanks for choosing our product! You can limit length of title by go to Appearance -> Customize -> Additional CSS & add this code:
.haru-archive-blog .archive-content .archive-content-layout article.grid .post-wrapper .post-content-wrapper .post-detail .post-title a, .haru-archive-blog .archive-content .archive-content-layout article.masonry .post-wrapper .post-content-wrapper .post-detail .post-title a {
display: -webkit-box;
-webkit-line-clamp: 2;
-webkit-box-orient: vertical;
overflow: hidden;
}
You can change 2 to other number is number of line. Hope this helps! Regards!
I mean: when the title is only 1 line short. Can it be spaced like 2 or 3 lines before the post description? Thank you!
.haru-archive-blog .archive-content .archive-content-layout article .post-wrapper .post-content-wrapper .post-detail .post-title {
height: 68px;
overflow: hidden;
}
@media screen and (max-width: 1199px) {
.haru-archive-blog .archive-content .archive-content-layout article .post-wrapper .post-content-wrapper .post-detail .post-title {
height: 58px;
}
}
@media screen and (max-width: 991px) {
.haru-archive-blog .archive-content .archive-content-layout article .post-wrapper .post-content-wrapper .post-detail .post-title {
height: 52px;
}
}
@media screen and (max-width: 767px) {
.haru-archive-blog .archive-content .archive-content-layout article .post-wrapper .post-content-wrapper .post-detail .post-title {
height: 48px;
}
}
You can change height to other value to fit your works. Hope this helps! Regards!
Thank you, very good support!
Thanks for your feedback! Regards!
Hi, Thanks for choosing our product! To translate our theme to your language you can follow this topic: https://harutheme.com/forums/topic/how-to-translate-wordpress-theme-or-plugin/ . In this case you need to translate Pangja theme & Haru Pangja Core plugin. Hope this helps! Regards!
Hello. Congratulations for this template you have made. I’ve been following for a long time. You still haven’t made a discount. Could you please give a discount for the prices? This price is a little high.
Hi, Thanks for contacting us about our product! 59$ is the normal price in ThemeForest. However you can send an email to harutheme@gmail.com . We can discuss more. Regards!
Ok thank you very much! I’m sending you an e-mail right now. Thanks for your interest.
Hi, We replied to you via email. Regards!
Hi, I’m trying to get on your support system but the website won’t load. The map on the contact page won’t load properly as there seems to be an issue with the api key for google maps, how can I make sure the correct key is being used?
Hi, Thanks for contacting us and choosing our product! if you want to use Google Maps API you need to purchase it here: https://mapsplatform.google.com/pricing/ . However you don’t need to purchase it, you can use Google Map embed shortcode like this: https://prnt.sc/Z_lrl44ffLAR . Hope this helps! Regards!
Thanks, that worked very well.
Thanks for your feedback!
Hello, we add three haru-products on one page. But the product can;t be clicked and it show Uncaught TypeError: Cannot create property ‘1’ on string ’’ at HTMLDivElement.<anonymous> (haru-shop.js?ver=6.0:525:39) at Function.each (jquery.min.js?ver=3.6.0:2:3003) at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481) at Object.shortcodeIsotope (haru-shop.js?ver=6.0:522:43) at Object.init (haru-shop.js?ver=6.0:41:38) at HTMLDocument.init (haru-shop.js?ver=6.0:1251:38) at e (jquery.min.js?ver=3.6.0:2:30038) at t (jquery.min.js?ver=3.6.0:2:30340)
Hi, Thanks for contacting us and choosing our product! We have just checked Multiple Haru Product shortcode on one page and it’s working fine: https://prnt.sc/FnEjXyfSl_qA . So please make sure you updated both theme & plugins to the latest version follow this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ (Please notice step 3 to update Haru Pangja Core plugin). You also can use Haru Product Ajax Category shortcode if use multiple because it will not changed layout as Haru Products shortcode. Hope this helps! Regards!
Two Questions pre sale. Can i add my own mock ups and put print boundaries on them. Second question, does this work well with major print on demand service sites like printful
thanks for the quick response, want to purchase just because of that! I think you misunderstand me a bit. Looking to add a product and have the “customers” that visit our site add their customizations to it on the front end. Kinda like what teepro theme has. WIth this addition and your level of customer support. I am ready to buy 50 licenses for my clients. https://demo9.cmsmart.net/teepro_tf/home/create-your-own/?product_id=180&variation_id=0&reference=bbca0211559530738
Hi, That’s seems you want to say about design online functions for customers. You can see demo example here: https://demo.harutheme.com/pangja/product-category/design-online/ . You can try them for test to see how it works and here is the document: https://document.harutheme.com/pangja/ (section 10. WooCommerce Designer Pro). If you have other questions please feel free to contact us at anytime. Regards!
Hi, I created a new category ‘B CARDS’ in Products > Categories. But when I go to Appearance > Menus > Add menu items, I cannot find ‘B CARDS’ under Categories. Please advise
Hi, Thanks for contacting us and choosing our product! About this issue please make sure you click View All to see all categories: https://prnt.sc/l01SY7p7An4h Hope this helps! Regards!
Hi, That’s Category from Post (not product categories). You need to show it like this: https://prnt.sc/td9XRHzDLjcY. Hope this helps! Regards!
I couldn’t find Product Categories. I only have 5 items under Add Menu Items. Also, for https://prnt.sc/LTnOltfCLd_p, PRODUCTS in the tab is custom link or product categories? This tab style doesn’t setup in the download demo, right?
Sorry but did you see Screen Options in this screenshots? https://prnt.sc/td9XRHzDLjcY . If it still doesn’t work please send us your site URL & an admin account via email harutheme@gmail.com . Also about the Menu the tab already set but you need follow this document: https://document.harutheme.com/pangja/ (section Menu) to set Tab Menu. Hope this helps! Regards!
Got it after tick on the screen option. Thanks!
Thanks for your feedback!
I’m making Tab menu. Each column I want to show my custom category. However, I don’t know where I could find ‘All/feature/On-sale Products’ – https://prnt.sc/GsRFauwoEtg3 I want to create new type of product list
Hi, Currently Product List come from WooCommerce. You can set Product feature here: https://prnt.sc/wcmwpd7VO__y and Sale Product in Price: https://prnt.sc/8MZFRY_GaRt1 . Hope this helps! Regards!
Thanks. Is it possible to create types of product so that when I go to widgets > mega menu column 1 > show, I could choose my product types as to show in menu like this: https://prnt.sc/pGYZT71d-9Tn
Hi, Currently we don’t have widget to display like this. However you can create a mega menu slider for products like this and can set categories: https://prnt.sc/-LNvUmcY6eVq with widget https://prnt.sc/6OanoTYvi1u1 (widget Text) . It already have in the section 5 here: https://document.harutheme.com/pangja/ . Hope this helps! Regards!
I don’t have mega menu tab 4. I tried to edit tab 3 but cannot find TEXT – https://prnt.sc/srjAhVHdKTxJ
Hi, We checked and it will show here: https://prnt.sc/QVYfBH6cpoqv . You can use shortcode widget if use Block Editor: https://prnt.sc/WOJrL691eVPM . Or if you want easy to edit you can install Classic Widget: https://wordpress.org/plugins/classic-widgets/ . Hope this helps! Regards!
Hi, can I know how to set the price of each product based on different options
Hi, You need to have product attribute: https://woocommerce.com/document/managing-product-taxonomies/ then create variable product: https://woocommerce.com/document/variable-product/ . Hope this helps! Regards!
Thanks solved! I have 2 products under same category. When they are shown in menu – https://prnt.sc/kxDRlVLoVcd5 The position is not correct. I want standard business card on the left. How can I sort that?
Hi, What shortcode are you using for Mega Menu? Please send us your current site URL, so we can check it for you. Regards!
Hi, could you please also advise how to get rid of wishlist and compare button and how to activate ‘Add to Cart’ – http://megaprint.com.au/product/business-card/
Hi, About the Menu maybe you setting wrong in Mega Menu. For setup Mega Menu please follow section 5 in this document: https://document.harutheme.com/pangja/ . In your case maybe you need set it like this: https://prnt.sc/FG6yqnO5ci5y . Hope this helps! Regards!
Hi about the Header please follow section 4.2 in this document: https://document.harutheme.com/pangja/ . If you change in Theme Options but the frontend doesn’t change please read this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ . Hope this helps! Regards!
I still cannot get ‘Add to Cart’ button in Standard Business Card but Elegant Business Card has – http://megaprint.com.au/product/elegant-business-card/
My earlier question is not about Mega Menu but the sorting of product in same category. I want to put standard business card in first column instead of elegant business card. I think some additional coding may help of below. Please advise
[haru_products_slider products_per_slide=”3” autoplay=”false” per_page=”3” category=”business-cards”]
Hi, You need go to WC Designer Pro -> Settings: https://gyazo.com/5a5049a52e716e2951d1784b5303bfc6 then uncheck Hide add to cart button for customized products . Hope this helps! Regards!
Hi, Maybe you need to add orderby & order like this: [haru_products_slider products_per_slide=”3″ autoplay=”false” per_page=”5″ category=”business-cards” orderby=”date” order=”desc”]. More you can read in the document: https://document.harutheme.com/pangja/ (section 5.2). Hope this helps! Regards!
Can I set id of each product and use orderby=”id” or “name” etc
Currently you can use orderby: date, rand, title, popularity, rating, price . However you can use [haru_products_slider data_source="product_list_id" product_ids="1427,65,63" products_per_slide="3" autoplay="false" per_page="5" orderby=”date” order="desc"] You can change product_ids to your product IDs. Hope this helps! Regards!
Can I change product_ids? Say 1427 I want to change into 1
You can find product IDs here: https://prnt.sc/z01sIu9zpquk . If you read the reply above carefully, we already said you should change them. Regards!
I know the existing IDs but I don’t know how to change it. Please advise
You can change this to your product IDs: 1427,65,63 separate by commas. Hope this helps! Regards!
I just want to change existing ID of same product to my preferred one. Anyway if I cannot use orderby=”product_ids”, I still cannot arrange the product placement in the menu. May I know if I can manually set the popularity by myself? And if order=”asc” command could be used?
Hi you can order by: date, rand, title, popularity, rating, price and order desc, asc. All other values not allowed. Regards!
I cannot seem to find the option to edit the email, phone numbers and working hours.
Hi, Thanks for choosing our product! Please go to Theme Options -> Header -> Header Elements -> Header Elements Right -> Custom Text Content. If it still doesn’t work please Edit Homepage then go to Page Options -> Header -> Header Elements Right to change it. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options -> Header Elements (or Header Customize) at bottom of page to compare settings with Theme Options -> Header -> Header Elements. Hope this helps! Regards!
any plans to support RTL/Arabic/WPML?
Hi, Thanks for contacting us about our product! Currently our theme doesn’t support RTL but support WPML. However we are developing new theme here: https://demo.harutheme.com/pricom/ and it will use Elementor, so maybe you can easy to build RTL site. Regards!
Hi, We have just released new Print theme here: https://themeforest.net/item/pricom-printing-company-design-services-wordpress-theme/37460687 Regards!
Hello, I was looking forward to seeing your theme on the sale list this week. No plans to do it?
Hi, Thanks for contacting us about our product! Currently we don’t have plan for Sale products. If you need something special please contact us via email harutheme@gmail.com. Regards!
Hi, We have just released new Print theme here: https://themeforest.net/item/pricom-printing-company-design-services-wordpress-theme/37460687 Regards!
Hi, does the page looks fine in mobile? Can the size of image be adjusted in the product page? Thanks!
Hi, Thanks for contacting us about our product! Our theme is responsive and it’s working fine on mobile. You can easy to change product image size in Appearance -> WooCommerce -> Product Images: https://gyazo.com/90afa94aa7a5b9e4a5e84c3312ca490b. Here is the document: https://document.harutheme.com/pangja/ . Hope this helps! Regards!
Hi Is this template available in html only? I’d like to purchase
Hi, Thanks for contacting us about our product! Sorry but currently we have WordPress version only. We’ll try to have plan to do it asap. Regards!
Warning: Undefined variable $order in /var/www/wp-content/plugins/haru-pangja-core/includes/shortcodes/products-creative/products-ajax-category/utils/ajax-action.php on line 56
How can i resolve this issue..
Hi, Please send us your current site URL have this issue and maybe admin account via email harutheme@gmail.com or create a topic here: https://harutheme.com/forums/forum/themes-support/pangja/. We’ll check and have a solution for you. Regards!
Hi, As we replied above, we’ll don’t update in this case. However we are developing new theme and have a plan to create new theme asap. Regards!
As have said 8 months back…hows going on .. any new news
Hi, We are developing new print theme now: https://gyazo.com/c40d5228e343a644fff46b8b6cbc924d. But can you remind your suggestion before we reply this? Regards!
Hi. The new theme has been approved here: https://themeforest.net/item/pricom-printing-company-design-services-wordpress-theme/37460687 Regards!
Hello, I am viewing this theme, however, a presale question is: can i personalize the items? https://demo.harutheme.com/pangja/product/paper-bag/ can i put my own design and photo, writing on it?
Hi, Thanks for contacting us about our product! You can do it and here is examples: https://demo.harutheme.com/pangja/product-category/design-online/ . You need to configure this in WooCommerce Designer Pro document: https://demo.harutheme.com/pangja/wp-content/plugins/wc-designer-pro/user-manual/ and to make sure the product image can easy to change color you can follow this: https://graphicdesign.stackexchange.com/questions/108762/how-do-i-create-png-image-masks-in-photoshop/108788#108788 . Here is the theme document: https://document.harutheme.com/pangja/ . Hope this helps! Regards!
Hi, We have just released new Print theme here: https://themeforest.net/item/pricom-printing-company-design-services-wordpress-theme/37460687 Regards!
when we click on personalization on any product then the product does not come in the personalization dashboard, when we disable on color option then product is shown. again when we change the product color then it will not be changed.
Hi, Thanks for contacting us and choosing our product. You need to configure this in WooCommerce Designer Pro document: https://demo.harutheme.com/pangja/wp-content/plugins/wc-designer-pro/user-manual/ and to make sure the product image can easy to change color you can follow this: https://graphicdesign.stackexchange.com/questions/108762/how-do-i-create-png-image-masks-in-photoshop/108788#108788 . Here is the theme document: https://document.harutheme.com/pangja/ . Hope this helps! Regards!
If you are adding a new product, then the product color is not coming in it and when you click on the color then the color of the image is not changing. link: http://7visiongift.com/designer/?dp_mode=designer&product_id=1406 Do you have provide Anydesk Support or any other support option
Hi, Here is our support forum: https://harutheme.com/forums/forum/themes-support/pangja/. However please read the document of WC Designer Pro carefully because this is 3rd plugin and we checked and see it’s working fine. Regards!
Hi, We have just released new Print theme here: https://themeforest.net/item/pricom-printing-company-design-services-wordpress-theme/37460687 Regards!
I have purchased the theme and I am testing the checkout process, when i try to click “place order”, it shows the checkout details are with error, but there’s no messages/errors reminders to tell us which details box are with error. please advise.
Hi, Thanks for contacting us and choosing our product! About this issue this is core function of WooCommerce and maybe it happen when your server can’t send email when you place order or something? Please make sure your server can send email when place order by install this plugin: https://wordpress.org/plugins/wp-mail-smtp/. If it still doesn’t work please send us your site URL and admin account via email harutheme@gmail.com . We’ll login and check the issue for you. Regards!
I just bought the theme and import the demo 2. in the footer blocks it is just coming like wp bakery code and but no wp bakery to edit it properly.
Hello team I am unable to edit footer of my website can you help me in this matter?
Hi, Thanks for choosing our product! Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/ Here is the document: https://document.harutheme.com/pangja/ . In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. Hope this helps! Regards!
HI there got a question:
How can is disable the cart button? I disabled it mostly but only at the homepage “best sellers” there is an icon cart … how can i disbale it ?>
Hi, Thanks for contacting us and choosing our product! Please send us your current site URL (and maybe with an admin account) and screenshots about the issue via email harutheme@gmail.com or create a topic here: https://harutheme.com/forums/forum/themes-support/pangja/. We’ll check it for you. Regards!
Hi there,
Its not an issue… my site dont need payments now but enquiry. May be in the future. I just need to disable all the cart icons and functions. I cant do it in theme function / customiser only wishlist
Hi, We have just replied to you via email. Please check it. Regards!
That was quick reply and fix!! Thank you HaruTheme !!
Thanks for your feedback!
