172 comments found.
Hello I have problem installing the theme. all the plugins have been installed but not the template and all contents of the theme are displayed. As in the tutorial all the contents are uploading ounce installed the plugins.
Need support it’s an emmergency
Thanks
Resolved
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, is there a the demo theme? I’ve purchased it hoping to install the demo, and go from there?
Please help!
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello, I contact for a small question about your product, how to change the color code of the theme? waiting for your reply thank you
Hello, Dear Customer! Thank you for this question. To change colors – please click WP Dashboard => Appearance => Customize => Theme Options => Theme Color Scheme: https://prnt.sc/tZbIyY0Z-LiQ If you have further questions – submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi, I have just purchased the SkyMax. When trying to install the demo it gives me an error “The execution failed. Please check error.log ”, can you please assist?
Kind Regards
Hello, Dear Customer! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Thanks, I have fixed it with that row “RewriteRule (wp-cron|class-fw-extension-backups|class—fw-ext-backups-module-tasks)\.php – [E=noabort:1]”
Thank you for this information. If you have any further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi dear,
The license key doesn’t work with Slider Revolution. How can I enable the slider Revolution?
Hello, Dear Customer! The Revolution slider is pre-packaged in our theme and it can’t be activated with our purchase code. You don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon or Themepunch. But it is not necessary since we will always provide you with the latest updates. Best Regards!
Hi, are you able to search for an address on the availability map? Will it then show if the service is available at this address?
Hello, Dear Customer! It’s possible to add such features with the following plugin: https://wordpress.org/plugins/add-multiple-marker/ Best Regards!
Hi there,
I would like some assistance, bought the thememy code is – 1d200169-b013-443a-8e44-4688319a5b99.
I have an issue when I am customizing it I get an error” looks like something’s gone wrong. wait a couple of seconds, and then try again.”
I have reloaded the theme and am still getting the same error as soon as I start making changes.
How can I fix this.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello,
Where do I enter the Google Maps API info? Maps arent displaying: https://www.lekkerwifi.co.za
Save all changes and you’ll receive a nice result: http://prntscr.com/pbn14h
Please try it and use it. Best Regards!
Hello no we need it for the coverage map, there must be a way to fix it?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Good day,
I am facing issues with the theme installation. I have followed the theme installation guide as per the provided documentation, installed the theme and accompanying required plugins and extensions, however I was unable to find the Skymax and Brobit demos under the theme.
What may be the problem and how may I proceed to resolve this issue?
Thank you in advance for your much needed and important assistance.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Question: I am adding few other pricing tables in the post but the column is not in center https://imgur.com/a/hPnQ9rw can you help me with that and second question is i want to hide the Login/Signup page isntead want social icon there https://imgur.com/a/hPnQ9rw
.registration__toggle {
display: none;
}
.fa-user:before {
content: "\f007";
display: none;
}Then save changes and check results at front-end.
Best Regards!
Thanks, what about the column which is not coming in center
Hello, Dear Customer! Please apply text-center CSS class in the options for this section: https://prnt.sc/0AdQ0IYWYYzx If you want to add social network/share icons to your website, please use these nice and powerful plugins:
https://wordpress.org/plugins/fuse-social-floating-sidebar/ https://wordpress.org/plugins/simple-share-buttons-adder/Best Regards!
Thanks
.registration__toggle { display: none; }
.fa-user:before { content: ”\f007”; display: none; }
This only hides registration link not request a quote
.icon-styled.color-main.request-block {
display: none;
}
.page_topline.page_topline_2 .top-includes li:last-of-type, .page_topline.page_topline_3 .top-includes li:last-of-type {
margin-right: 0;
display: none;
}Best Regards!
Thanks that works like charm, Few Suggestion Your pricing table are very good but issue is we can put 3 in line if we add more table become very thing, if you can slides of pricing table that will be great.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hello Sir! I’ve bought your superb template and installed it.
Now I’m managing to put all things together, but found some issues that I’d like to discuss.
Take a look: http://wp.luteklan.pl
In “Internet” section you will find our plans, which we have four in total. Main problem is when we divide “panels” to 1/4 – 1/4 – 1/4 – 1/4 – the measurment icons look very small and illegible.
Can you please help to figure out that problem?
Best Regards, Chris
Hello, Dear Chris! Could you please provide us with the screenshot of the affected section? Just submit a private ticket with the access to your WP Dashboard at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi there!! Hope you are well, thank you for providing such a fantastic theme. I have recently purchased this for my new Telecommunications website as we are Internet Service Providers.
Can you assist me with Snazzy Maps/Google Maps for a Internet Coverage Map with the KML files that I have?
Hope to hear from you soon, Mahomed
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will try to assist you. Best Regards!
Hi!
The demo content has full images working in 1st demo but in 2nd demo the images are coming blurred but also the 2nd demo doesnt have the menu working fine. We get a whitespace above the slider.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, the skymax theme does not have the options of demo content installer on the Tools panel. I already tried installing on several blank wordpress installations but to no avail. I also followed step by step guide on the documentation video as well but nothing happens
Hello, Dear Customer! Please read this article about how to install theme with demo: https://mwtemplates.ticksy.com/article/12433/ if these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, I had followed the tutorial on “online documentation”, but, when I tried to install the plugins “Begin installing plugin” I had an error with RMV – Responsive Vector map. error: “Something went wrong with the plugin API.” So I can’t install the plugin but I am getting the message: “This theme requires the following plugin: RVM – Responsive Vector Maps.” when I click over the plugin name I have the message “Plugin not found.”. This is the second time I buy this theme, the first time everything went well but now I am having this issue. Please give me some help becaus I need to build the page for a client. Thanks.
Hello, Dear Customer! Thank you for your request. The current version of the plugin is under review after minor improvements. Soon it will be available. But in this situation – please download and install it via this link: https://drive.google.com/file/d/1D4Kucm22PDuzWHh1vx2rgAoWINvV0sUa/view?usp=sharing If you have further questions – just ask us. Best Regards!
I’m having issues with contact page Google Maps:
QMIGRATE: Migrate is installed, version 3.3.2 DevTools failed to load source map: Could not load content for xxxx/skymax/css/bootstrap.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load source map: Could not load content for xxx Google Maps JavaScript API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error Google Maps JavaScript API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-versionHello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
The required plugin responsive-vector-maps is no longer available. This plugin was decommissioned on November 19, 2021 and is not available for download. This decommissioning is temporary, waiting for a full audit.
Hello, Dear Customer! Thank you for your request. The current version of the plugin is under review after minor improvements. Soon it will be available. But in this situation – please download and install it via this link: https://drive.google.com/file/d/1D4Kucm22PDuzWHh1vx2rgAoWINvV0sUa/view?usp=sharing If you have further questions – just ask us. Best Regards!
I would like to know how I remove the login option from the header. Or do I set it to go to another link?
https://ibb.co/hKkVPR2Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Gostaria de saber como eu retiro a opção de login do cabeçalho.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hello friend, May you help me with an issue I am having at the time to install the theme, I am getting the message Internal Server Error “The server encountered an internal error or misconfiguration and was unable to complete your request.”
Thanks for your help.
Best Regards,
Hello, Dear Customer! First of all, increase the memory limit in your WP configuration: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ Also, make sure that your server is running the 7.4 PHP version. If not – contact your hosting provider and ask them to switch the PHP version to 7.4 Besides, please read this manual about how to fix this issue: https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-the-500-internal-server-error-on-your-wordpress-website If you have further questions – submit a ticket at https://mwtemplates.ticksy.com/ Best Regards!
