103 comments found.
Hello, I am facing issue in some section which is imported but not showing proper objects, I raised ticket , PRIVATE TICKET #3580817 from lat 3 days still no one responding , kindly check else I will ask here issues
Hi,
We have reviewed the ticket you mentioned and found that our team has already provided a solution. You confirmed that the issue is resolved. If you require further assistance on any relevant topic, please open a new ticket.
this is bad, the theme is not working as expected, and the support is useless. am asking for refund…
Karde Listing Detail not showing kilometer(miles), in front end
Please Recheck my ticket : #3455454
Hello! I got an update for 2 plugins and my site crashed!! My buttons were deleted, various things were changed on the pages + many of them disappeared…
Hello! I got an update for 2 plugins and my website crashed! What can i do? Help me please! It would have been normal to let us know that there will be problems before updating!
Please respond to my ticket : #3455454
Responded.
Hi there, is the theme compatible with WP 6.3?
Yes, This theme is compatible with WP 6.3
Hi! I just updated our site to the latest 1.7 theme version, also updated the plugins. Now i cant load the elementor to edit the pages. I tried deactivate the plugins, incognito mode, no result. If i load the homepage in safe mode, the slider disappears… support expired… What can i do now?
i would like to purchase this theme but i need to know if it is up to date ? is there any support ? because last update was in April 2022 !!
Hi, you can purchase this theme. Now this theme last update was in 19 April 2023.
Having issue to find the redux option name. How to find that?
Hi, Please create support ticket through the following link;
https://droitthemes.ticksy.com/Can you please reply to my ticket?
itry more than 4 time to install but all given There has been a critical error on this website i think there is an isuues in core
Please create a support ticket: https://droitthemes.ticksy.com/submit
my support has ended a few days now, I would like to know how I can change the text of “search car” to “procurar” in the widget of the car listings
HI, where/how to i edit the car specifications?
Hello. How can I create my own header! or edit those you already have available? for example, my logo is larger than the motodeal logo, also I want to add some height in the banner.
Hello! I need to change header size and logo size too! how can I edit the banner. Footer is easy but header not.
Motodeal core plugin making issue and when its activated showing critical error. after updated wordpress, other plugins, this one creating the issue
Sorry for delayed response. Can you please let us know if the issue persists? And to avail support please renew support and then create a support ticket.
Regards.
Hello, I would like to know if there is a lightbox for the vehicle images ?
Thanks
We don’t have it now, we might add it in future.
Hello, is there an option to put a discount price on a vehicle ? Thanks
The feature is not there yet, we might add in future.
It would be awesome I think many users will need it
I got error “Uncaught Error: Class ‘Elementor\Scheme_Color’ not found”
replace Scheme_Color with \Elementor\Core\Schemes\Color
Elementor made massive changes on their last update. So we made Motodeal theme compatible and released and update today. Please update the theme to the latest version and let us know.
Yes I updated and still, the problem come from the “core-plugin”
In that case please create a support ticket: https://droitthemes.ticksy.com/submit
Theme suddenly stopped working and because my support has expired there are no ways to get help from the author. It was fine for first few months but now the website is totally useless and the pre-loader takes forever. Not recommended if you are looking for a reliable theme.
Elementor made massive changes on their last update. So we made Motodeal theme compatible and released and update today. Please update the theme to the latest version and let us know.
I have updated to your latest version unfortunately the problem still seems to exist.
In that case please renew support and let us investigate your issue specifically.
I tried to open ticket as you advised in review section but it doesn’t allow me
When you purchase an item from ThemeForest you get a 6-month included support. Your support expired, that’s why you could not open a ticket. In our last reply we suggested you to renew support and then create a ticket.
To renew support go to “Downloads” page in your ThemeForest account (from the dropdown on the top right of your ThemeForest page). Then you will see the item and under its name there is a link called “Renew support now!” Please check this screenshot as an example: https://prnt.sc/7bDBq68y0gkt
