196 comments found.
Hello! This is a great theme! May I ask if I can realise the hero slider (as in the demo) in elementor pro only? Or is the slider realised with a special slider plugin? I am really eager to use it! Thank you!
Hello,
Thank you for reaching us!
The slider on main homepage is built with Slider Revolution which is included as bundled plugin with the theme. Once you import our demo content you will get all the pages, sliders and settings which you can adjust to your needs. If you were perhaps referring to some other slider please let us know which one so we can give you more precise answer.
Demo content of the Iver theme is built with WPBakery page builder which is also included as bundled plugin with the theme. Unfortunately, theme is not compatible with Elementor. You can perhaps check some of our thematically similar themes which have Elementor demo here.
Do let us know if you have any additional questions.
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Hello Question before my purchase: Is it possible to deactivate your reservation system and install superhote (reservation system) instead? If so, is it complicated? Best regards, NR
Hello,
Thank you for reaching us!
Booking system by the theme cannot be deactivated through theme options, however it can be hidden with some custom css and our support agents can assist you with this.
We haven’t tested the theme with superhote so we cannot guarantee their compatibility.
Do let us know if you have any additional questions.
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Presale question Hi, I noticed on your demo that visitors needs to have an account on the site before booking. Any way to remove that option and only create an account on the checkout step? Thank you
Hi there,
You need to be logged in in order to book a room. If you want to disable this, you would need to edit the booking form in the theme files, but please note that this customization is getting outside our support scope. Our agents can point you to the files which you should edit in order to achieve what you want.
Do let us know if you have any additional questions.
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Thank you for your reply, I just want to know if the booking can be done without login since this will chase away clients. It should be on the checkout page only, Just before I order the theme, can you please if booking can be done without being logged in. Thank you
Hi there,
Unfortunately, this is the way it works. Users need to be logged in before booking and there is no theme option to change this.
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I See, can it be changed via code?
Hi,
If you want to organize the booking or a request differently then you will need to edit our theme files, however, please note that custom coding and adding new functionalities to the theme is not covered by the support. You can check some of our thematically similar themes in this link and feel free to reach us if you have any additional questions.
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Hello is there a way to duplicate/copy a hotel room?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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is there a backend demo? I only see user demo.
Hello,
Thank you for reaching us!
You can check out Iver’s user dashboard by signing in from the front end of the demo website with the following credentials
Username: test
Password: test
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Hello, is it possible to remove/disable your booking system from theme?
Hello,
Thanks for taking an interest!
Such an option, unfortunately, does not exist within the theme. However, booking form can be removed with some additional CSS code, for which if you are unsure, our support agents will help you out gladly and provide you with proper one.
Let us know if you have some more questions for us!
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Is it possible to change the booking option to just a simple email request form with the information that the guests put in the fields? The guests should be able to do that without having to make a new account
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Hi, is it possible to add a change language option in the Theme?
Hi there,
Thanks for writing in! All our themes are fully translatable and you can read more about it here.
If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Very nice theme. I think this would make great as a luxury Real Estate theme and was wondering is that could be done? i.e just the search function without the date search or booking function.
Hello,
Thank you for taking interest in our theme! Also, thank you for your suggestion. We will forward this to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.
Unfortunately, there is no option within the theme to adjust search form. To adjust look and functionality of the search form it would be necessary to edit our theme files.
You can check some of our Real Estate themes in this link.
Do let us know if you have any additional questions.
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Hi there, lovely theme. But i see that “hostel” demo is not acting well on mobile. Especialy Header looks broken. Any plans on fixing it?
Hi there,
Thank you for taking interest in our theme.
We have check this and on our side it looks fine. Could you please be more precise, let us kow on which device are you testing this so we can check this further?
Thank you.
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Hi there, i just tried to squeeze chrome browser. The header remained too big and messy. Ill try via phone a little later.
Hello,
Please note, that this is not the way to test responsiveness. You need to look at the actual device, not in device emulator. This is because different scripts are loaded for different screen size. That is why, when looking from device, page is refreshed when domain is reached. When you resize browser window you don’t refresh the page and that’s why distortion occur. In either way you would need to test responsive functionality from an actual device.
If there’re problems on some, please let us know what is the resolution and screen size, so we can check that out.
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Yes no worries all tested via mobile and works well. Ill buy it as soon as my client verify this choice. I loved homepages it looks very nice. Althoug i miss variations for internal pages thats where this theme could be improved. Thank you!
Hi there,
Thank you very much!
We are glad that you like it.
After you bought theme, if you need any further assistance you can contact us by submitting a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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After install the theme we got this error on upload room item:
Fatal error: Uncaught Error: Call to a member function set() on null in /home/u300464998/domains/design4rooms.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php:193 Stack trace: #0 /home/u300464998/domains/design4rooms.it/public_html/wp-includes/class-wp-hook.php(287): WC_Cart_Session->destroy_cart_session(false) #1 /home/u300464998/domains/design4rooms.it/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #2 /home/u300464998/domains/design4rooms.it/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/u300464998/domains/design4rooms.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(649): do_action(‘woocommerce_car…’, false) #4 /home/u300464998/domains/design4rooms.it/public_html/wp-content/plugins/iver-hotel/post-types/hotel-room/helper-functions.php(1167): WC_Cart->empty_cart(false) #5 /home/u300464998/domains/design4rooms.it/public_html/wp-content/plugins/iver-hotel/post-types/hotel-room/helper-functions.php(1155 in /home/u300464998/domains/design4rooms.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php on line 193
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Pre-sale question: can it be sync with booking.com to avoid double bookings?
Hi there,
Thank you for taking interest in our theme!
We haven’t tried integrating our theme with this system. Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own and try the integration with booking.com. If there’s anything else, feel free to ask!
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Please fix the following:
Fatal error: Uncaught Error: Call to a member function get_cart() on null in /var/www/vhosts/website.com/httpdocs/wp-content/themes/iver/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php:37
Hello,
Thank you for reaching us!
Regarding the issues you have with widgets, we can assume that this is related to the latest version of WordPress. Please understand that we didn’t include compatibility with the latest version of WordPress just yet and we are working on adding compatibility for that version as well. By then install and activate Classic Widgets plugin. We hope that the update will be available soon.
If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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This worked great! Thank you for your prompt reply and solution.
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I have a couple of urgent questions in your support system. Can you please give me an update?
Hi there,
Once we check we do see that your request has been answered so please continue the conversation with our support team as they can help.
Thanks.
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I got in touch with you at support and got some responses but know I have another question and it’s so hard to find your theme. Did you make any changes? As it’s hard to find you know
Hi,
When you login to your account at Help Center please hover over your username in the header to open a dropdown menu. All of your tickets should be located in “My Activities” section (please see screenshot).
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Hi, I have a question; is it possible for users to create an account? Enter their details (name & email?) and then have an extra discount when they book rooms?
Hi there,
Thank you for reaching us!
Members can login and the login functionality is added with Iver Membership plugin. Unfortunately there is no option for adding discounts.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
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Hi! We would need to replace the “hotel-room” slug with “camere”, example: url: http://hoteleos.abakon.it/hotel-room/deluxe/ New url: http://hoteleos.abakon.it/camere/deluxe/ Thx in adavance.
Hi there,
Please check this article – How To Change The Permalink Slugs For Your Custom Posts.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you with any theme related question.
Thank you.
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Hi! We would like to know if it is possible to hide the login widget in the top right of the header. We do not find this functionality in the theme options… Thanks for the support.
Hello,
Thank you for reaching us!
To remove the login opener widget, go to Appearance > Widgets > open Custom Widget Membership widget area and remove the Iver Login Widget https://prnt.sc/1ms4w1h.
If you have further questions, feel free to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Pre-Purchase Questions: 1- Is it possible to place a minimum number of nights per reservation? 2- How can I integrate with other booking sites like booking.com and airbnb? 3- Is it possible to customize the post-sale email sent to the customer? 4- I tried to make a reservation with the credentials provided but I can’t login.
Hello there,
Thanks for taking an interest!
1. Such an option doesn’t exist within the theme.
2. We haven’t tested the integration with booking.com or Airbnb, so we can’t guarantee compatibility.
The bookings are integrated with WooCommerce, so you will see the bookings and reservations in WooCommerce > Orders. To try out the booking process, you can log in here with the following credentials from the main home page:
Username: test
Password: testOur booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own.
3. Yes, you can customize the content of emails.
4. Try to log in again now.
Do let us know if you have any additional questions.
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Hi. We would like to purchase this theme but we find that it is not compatible with the new version of WP and the last update dates back to 2020… Is there any news on this? Thx in advance.
Hello there,
Thank you for reaching us!
We are constantly working on updating all our themes, and we can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one.
We hope that update will be available soon.
Let us know if you have more questions
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Do you still recommend buying your theme even for the latest version of Wordpress? Or is it just not compatible? We would need to start growing the client’s site…;)
We await directions to proceed … Thanks in advance.
Hello,
We recommend buying the Iver theme, since it’s a great theme for hotels. Here’s a helpful guide on how to create new hotel room.
We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this Classic Widget plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Hope this was helpful and let us know if you have more questions
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Perfect thank you very much. We proceed with the purchase and await any updates in this regard 
Hi there,
Thanks for the purchase
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Hello, My support is expired, but I haven’t ask nothing for all the period. I have a problem with the Media Grid photo gallery. I don’t know why but it suddenly disappear wihout any change to the page. We have try to solve this problem sice the website is online, without success. We have see that the id of the gallery changes spontaneously. Can you please help me? Kind regards, Valentina
Hi there,
Please send us a mail and include your purchase code and one of our agents will assist you.
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Thank you very much! I’ll write you
You’re welcome.
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