Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

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3031 comments found.

Hi, I forgot to deactivated theme in sub-domain and I have deleted sub-domain. Now I need to active a theme on the new domain but I cant do it because of last activation. Please let me how I can reset. ? Thank you

Hi,

Thanks for reaching out.

If you no longer have access to the WordPress installation, just send us a personal message and provide your Licence Code.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hi. This is a well built theme, however, ​where do I edit the copyright text that shows under the menu when you are viewing the mobile version of the site? I can’t seem to find the setting under theme options.

Hi,

Thanks for reaching out.

Currently, the mentioned text can be changed under Theme Settings > Footer > Copyright Bar. However, we’re going to add in our further update a separate option for the mobile overlay menu to have different content.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello! How are you? I bought this theme 2 years ago, and I don’t have ​active support. Only I want to report a bug.

In video lightboxs, when the vimeo’s user is not basic, but plus or pro member, video only shows the thumbnail, doesn’t show anything else and video can’t play. For example this is PLUS MEMBER and video lightbox doesn’t play https://lafavorita.tv/project/trivento-·-a-fresh-summer/

This is BASIC MEMBER and video lightbox works perfect https://lafavorita.tv/project/mcdondalds-·-myapp-nachter

I’ve tested it with lot of videos and noticed that this happens because membership on vimeo. I talked with vimeo support and they said is a theme bug.

If you need more data, here is video recording how is working now https://vimeo.com/750334200/fa67829e48

Thanks a lot!

Your theme is great! Fran

Unfortunately, we didn’t find a fast solution for your inquiry by now. However, I’ve reported this to our dev team who is going to check it.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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ok, thanks a lot!

You are Welcome!

Hi we did some customizations on the portfolios, but since v3.x everything is completely changed and we have to do everything again. Any possibility to keep the old portfolio settings in the theme? Why did you change the theme completely? best, Caspar

Hi,

I’d kindly ask you to send us a personal message and provide your temporary WP credentials. And we will do our best to help you.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello :) Thinking of buying ohio again but for a different type of project. But I wonder if portfolio posts count as blog posts? Thinking about SEO

Thanks, Christian

Hi,

Thanks for reaching out.

In fact, a portfolio project is a WordPress custom post type, that allows you to go beyond posts and pages and create different content types for your site. Like blog posts portfolio projects have their own taxonomy structure (Categories and Tags). However, both blog and portfolio posts have separate outputs in WordPress.

As for the SEO optimization, I’ve tested and was able to achieve a great result using the Yoast SEO plugin. Check my SS below:
https://prnt.sc/ZRu_zn-KyKgy

Hope this helps you to make the right decision.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hi, Im using sidebar menu. When I hover over some text in menu. Rest of the page goes black. Can I disable this feature ?

Thank you !

Hi,

Thanks for your patience.

We’ve already answered your ticket, please ​check it.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Guys.. I need to deploy a copy of my website on the local server for tests. But the theme is asking to activate a license. Is there any way to copy/expand license? Thank you

Hi,

Under the Ohio Theme > Dashboard menu there’s an option to detach the license and activate it on another WordPress environment. Check my SS below:
https://prnt.sc/5hgwehXT47l6

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello, my logo is cut off from the update. I’m using “sidebar menu wide.” Is there a fix? Thank you!

Thanks,

Here’s a hotfix, navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below: .header.header-5:not(.-mobile) .header-wrap .top-part { min-height: 12vh; height: unset; }

We will add a fix to the next theme’s version as well.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Perfect; thank you! That works.

You are Welcome!

Dear reader,

When I try to put a video background on a full width row the video disappears when on tablet/mobile resolution. Dekstop version works fine.

This also happens on your demo. Is there a fix or a setting that im missing?

Hi,

Can you specify the builder you are using? (WPBakery or Elementor)

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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WPBakery

Thanks,

WPBakery Page Builder plugin hides video covers on mobile devices by default. To make it visible navigate to Page Settings > Custom CSS and paste the CSS code below to override a default value: .vc_video-bg.vc_hidden-xs { display: block !important; }

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello, I am interested in your theme. Is it possible to have the hamburger menu button and the closing button for the hamburger menu on the right side? All demo pages have it only on the left. Thanks

There’s an option for the mobile version as well.

awesome, thanks! Keep up the great work, that is an amazing theme, and I will purchase it

You are Welcome!

I currently use Demo 16 for my website and the Portfolio style I’ve tried using is the Classic Metro, But I can’t seem to get it to look and tile like it does on your demo. What width should portfolio images be? Also I noticed that even day I’ve updated my theme, it’s not adding any of the new features, including the Portfolio layouts. I just did the latest update, hoping the issue would be resolved, but it didn’t. Do we need to run the importer again?

Hi,

Thanks for reaching out.

Ensure, that you’ve updated Ohio Extra, Ohio Portfolio plugins and cleared all cache on your WordPress environment.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Yes I updated everything, but I have question, should Ohio-Portfolio v111 and V112 be uploaded to the server? In any event I cleared all cache and dumped all cache on my browsers as well and it’s still not showing the updated features.

I’d kindly ask you to send us a personal message and provide your temporary WP credentials. So that we will be able to help you.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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I want to transfer the theme from one domain to another. How to deactivate and activated again the theme on the new domain?

Hi,

From your WP admin panel navigate to Dashboard and there will a button to detach the license:
https://prnt.sc/jOVUMM1i3glx

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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I have set Login widget’s Button hover colour in Eleme​ntor to blue, but it doesn’t work, it seems elementor is being override by Ohio’s default hover colour which is currently Red, I’ve checked Ohio’s settings, couldn’t see any Red colour there.

As soon as I changed the Theme the red disappeared and elementor was working fine I tried switching off “Global colour” setting in elementor but also wasn’t working.

Is there another place where colour is being set in the theme apart from the normal theme dashboard?

I fixed it, found the red colour in style css

Glad to hear that!

Is there any way to specify image element (elementor) to dark mode and a diffrent image for light mode ?

Hi,

Thanks for reaching out.

We need a little bit more information. Additional screenshots, links will be much appreciated for us to proceed further with your inquiry.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello. Can’t install demo page. Error “500”, what to do? (I reinstalled, made settings on the hosting, I comply with all installation requirements.)

I can’t open a support ticket

Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.

Send us a personal message and provide your temporary WP credentials.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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For some reason my website won’t load anymore, just the Follow Us on the right, are there any on going issues with the theme? futurcreative.com

Hi,

Try to check your website in the Incognito Window, since we weren’t able to find any issues. Check our SS below:
https://prnt.sc/740VJXl6YoTC

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello I Want to purchase theme but i have one question what ever widget , blog, shop pages are you displaying on demo site are also ready available in demo which can be imported

Hi,

Thanks for reaching out.

Yes, you will be able to import all the mentioned content after purchasing.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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​Hi, it looks like centering the button isn’t working after the update.

Sorry it works, i forget update also Ohio Extra plugin.

Hi,

Glad to hear that ;)

Sincerely,
the Colabrio Team

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Hi, Im strugling with spacing in Portfolio page. No matter if “Portfolio grid spacing” is checked or unchecked. There is no side spacing between projects. Do you know where could be problem ?

Thank you !

Hi,

I would kindly ask you to ​open a ticket with your inquiry at our help center and we will do our best to help you.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello, there is a current bug in this last update I believe.

I updated the theme and plugins in a staging environment, where the only thing I did per your usual suggestion was regenerate the elementor css files.

https://diogomarques.pt/portfolio/ https://staging.diogomarques.pt/portfolio/

It seems the spacing is all messed up. THis page in particular is not using elementor, just the theme’s portfolio settings. What can I do? THank you!

Hi,

Send us a personal message and provide your temporary credentials, so that we will be able to help you faster.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Will do. Thank you for the fast reply!

You are Welcome!

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