37 comments found.
Hi, in case I may have missed it in the options somewhere, was there a way to make the header sticky, so that comes down with you as you scroll down any page?
Hi.,
Please refer to the Elementor documentation and try to achieve this. If you face any difficulties, kindly share your site’s WordPress admin and FTP login details directly with us at support@wedesignthemes.com, and we will assist you in adding the sticky header.
https://elementor.com/help/sticky-scrolling-effect-pro/Thank you!
Thank you too (y)
Hi there,
We’re glad we could help. If you require any additional assistance, please don’t hesitate to contact us at your convenience.
Thank you!
I am currently experiencing compatibility issues on my WordPress website related to outdated versions of the following plugins:
JetElements for Elementor JetTabs for Elementor JetTricks
These issues are affecting core functionality and causing multiple errors and warnings on the site.
Please advise on how I can access the latest versions of the above plugins, or provide updated versions compatible with current WordPress and Elementor releases.
Hi there,
Thank you for contacting us.
For the updated plugins, please reach out to us at support@wedesignthemes.com. Our support team will be happy to provide you with the necessary files.
Let us know if you need any further assistance.
Thank you.
Hi, I had faced theme issue after installing this theme and unable to fix it. I reached to themeforest support and they are not able to resolve. I got separate theme from themeforest itself and it’s working. Now, I am not in need of this theme can you please help me out to get the refund of this theme.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ DesignThemes Support So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Getting the below error at the time of activating the theme,
Warning: Undefined variable $unyson_plugin in C:\xampp\htdocs\fund\wp-content\themes\invico\framework\register-plugins.php on line 112
Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in C:\xampp\htdocs\fund\wp-content\themes\invico\framework\register-plugins.php:112 Stack trace: #0 C:\xampp\htdocs\fund\wp-content\themes\invico\framework\register-plugins.php(112): array_merge(NULL, Array) #1 C:\xampp\htdocs\fund\wp-includes\class-wp-hook.php(324): invico_register_required_plugins(’’) #2 C:\xampp\htdocs\fund\wp-includes\class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #3 C:\xampp\htdocs\fund\wp-includes\plugin.php(517): WP_Hook->do_action(Array) #4 C:\xampp\htdocs\fund\wp-content\themes\invico\framework\class-tgm-plugin-activation.php(407): do_action(‘tgmpa_register’) #5 C:\xampp\htdocs\fund\wp-includes\class-wp-hook.php(324): TGM_Plugin_Activation->init(’’) #6 C:\xampp\htdocs\fund\wp-includes\class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #7 C:\xampp\htdocs\fund\wp-includes\plugin.php(517): WP_Hook->do_action(Array) #8 C:\xampp\htdocs\fund\wp-settings.php(695): do_action(‘init’) #9 C:\xampp\htdocs\fund\wp-config.php(96): require_once(‘C:\\xampp\\htdocs…’) #10 C:\xampp\htdocs\fund\wp-load.php(50): require_once(‘C:\\xampp\\htdocs…’) #11 C:\xampp\htdocs\fund\wp-admin\admin.php(34): require_once(‘C:\\xampp\\htdocs…’) #12 C:\xampp\htdocs\fund\wp-admin\themes.php(10): require_once(‘C:\\xampp\\htdocs…’) #13 {main} thrown in C:\xampp\htdocs\fund\wp-content\themes\invico\framework\register-plugins.php on line 112 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi relationfirstwm.,
We have reviewed your issue and responded to it in the forum comments. Please check our response and let us know if you need further assistance.
Thank you!
Hello,
Is it support rtl/arabic language?
Hi.,
Thank you for Contacting us.
Yes., Our theme fully supports RTL Languages . And also our theme is loaded with WPML compatibility. You can create your site in multiple languages. .po and .mo files are included in the download pack.
Thank you, we look forward to helping you!
I’m getting the error Uncaught Error: Class “Elementor\Scheme_Typography” not found, when I want to mount the demo of the theme, with the following PLUGIN versions
Uncaught Error: Class “Elementor\Scheme_Typography” not found wp-content/plugins/jet-elements/includes/addons/jet-elements-advanced-carousel.php on line 959
WordPress Version 6.5.2, PHP Version 6.5.2
Slider Revolution—> 6.2.18 JetTricks—> 1.2.10 JetTabs—> 2.1.7 JetElements—> 2.3.1 Elements—> 3.20.4
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Hello, the theme will be updated, to be compatible with the latest version of Wordpress 6.5, if so, when will it be?
Hi.,
Thank you for contacting us.
Invico Version1.9 is fully compatible with WordPress 6.5
Hi There, did you guys give up on this item?
Hi There.,
Thanks for contacting us and being interested in our theme!
We want to assure you that we haven’t given up on the theme. Our team is actively working on it to address any issues and make improvements. We understand the importance of keeping our products up-to-date and ensuring they meet the needs of our customers.
If you have any specific concerns or feedback about the theme, please don’t hesitate to share them with us. Your input is valuable and helps us prioritize our efforts to provide the best possible experience for our users.
Hi team, How to change dropdown menu direction from left to right?
Hi.,
Please refer : https://prnt.sc/Cm2zeGTdzCik
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
#header .elementor-widget-wp-widget-nav_menu .dt-primary-nav li ul.sub-menu li a { text-align: right;}
.no-header-menu ul, .dt-header-menu .dt-primary-nav, .elementor-widget-wp-widget-nav_menu .dt-primary-nav{ text-align: right;}
If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
The issue is that the dropdowns are opening on left side, with your CSS the content on the dropdowns became right aligned. But we need the dropdowns to open on right side. Hope this screenshot helps: https://tinypic.host/i/loNyR After hovering on Products it is opening on left side, we want on right side.
Hi.,
please share with us your (WP and FTP ) log in credentials via the right bottom located @ http://themeforest.net/user/designthemes so that we will check and let you know.
Thank you!
question, does this theme provide full support and is there a ticketing website to get support or do i have email for support.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Please send your request to us directly at this email support@wedesignthemes.com
Regards., DesignThemes Support.
Hello,
I have created a footer with the plug-in mentioned but, the theme continues to show the template’s footer even though I modify the original footer, do you have any information about this issue ?
Also I have followed the procedure described inside the documantation but it does not work to modify the apparence of the footer.
Hi.,
Kindly navigate to Footer => Add Footer => Edit with Elementor and create as per your requirement.
Please refer: https://recordit.co/NUONKwN5lc
NOTE: Navigate to Appearance => Customize => Site General => Site Footer and do not forget select your Footer as you whish.
Please refer: https://recordit.co/u0rBi9p2nT
Thank you.
On install all of the demo images are blurry, every single one. You should make this clear before purchase. It was a very big disappointment learning we have to purchase licences for every single image used.
Hi.,
Please refer : https://prnt.sc/giq4Qjo7i2qJ
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license.
Image Purchase link: http://docs.wedesignthemes.com/image-link/invico.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out on their own. Most of our demo images came from https://www.shutterstock.com/
Open Source Images :
https://unsplash.com/s/photos/business https://unsplash.com/s/photos/finance https://unsplash.com/s/photos/company https://unsplash.com/s/photos/business-buildingAll image changes: https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
We have purchased your theme but you don’t give us any option to use your templates.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi, we like the theme and are looking to purchase for one of our client’s website. However, have a concern that the page takes too long to load, and we see the Loading… text on the screen for an extended period of time. Is anyone else also having this issue? Wondering if it is a plugin update issue.
Hi.,
Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation:https://assetcleanup.com/docs/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Thank you, we look forward to help you!!..
We have not yet bought o installed the theme. The demo site page is taking exceptionally long to display.
Hi.,
Sorry for the inconvenience,
Demo Site images are not optimized due to demo purpose
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
did you have html version?
Hi.,
Sorry we don’t have HTML Version.
Regards., DesignThemes Support.
Hi, I recently purchased the theme. However, I cannot edit pages with elementor anymore. Is this a recent issue? Thanks.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
question before purchase I want to write a space where each client View their entire accounting file Write paperwork if you gave it the opportunity Know your management information in real time Benefit from the mobility of the Cloud with a simple browser via a tablet or a PC
Hi.,
Thanks for contacting us!!
Sorry this feature is not available in our theme.
Regards., DesignThemes Support.
Hi,
I just bought your theme and upon installing I saw that most of the plugins require updates and since they are pre-packaged they can only be updated via update from you. Can you please help me get the updates?
Hi.,
Thank you for contacting us.
Kindly refer the below links for updating the plugins
http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/Download updated plugins:
http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/Please follow the instructions in the below knowledge base link for how to update the plugins.
For Ex : Layer slider
http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/Video : https://www.youtube.com/watch?v=2vyZrLu7gb8
Thank you, we look forward to helping you!
Hi. Interested in buying the theme, but the demo that you provided does not load at all on a mobile (tried with an iPhone / iOS 13 / both Safari and Chrome). Other than LOADING… I get nothing…
Hi.,
We have checked our site in mobile. Our site looks fine.
Please reload the site and check it out. http://recordit.co/7I6XSwvKdD
Site URL : https://invicodt.wpengine.com/
Hi. Checked and seems OK. Please acccess it from the themeforest button (https://themeforest.net/item/invico-consulting-wordpress-theme/25217878) – it fails to load from the mobile. The wpengine url work flawless.
Thanks!! Looking forward your purchase happily 
I got this theme but we cannot register to the support department
Hi.,
Thank you for contacting us.
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Note : If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
Regards., DesignThemes Support.
I want a refund
header change not happening sub-bi change not happening no theme activation
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
see we did not register support We sent you support@wedesignthemes.com you said we sent, but no answer
look https://snipboard.io/0tokVD.jpg I can’t change the sections I marked I looked at this link, I did the headers, but it did not a lot of elementor features pro slider revolution pro you said them with your site but they all want a money does not change the footer section site editing is very difficult it’s easier to re-design a site we want to give this site back
themplate>add new >page I’m creating a new header and footer be successfully saved alert appears
but still header and footer do not change llook https://snipboard.io/9WAkdF.jpgHow many years do I wait for you to open a support account?
Hi.,
1) Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
2) Regarding forum – We have replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
