I have created a footer with the plug-in mentioned but, the theme continues to show the template’s footer even though I modify the original footer, do you have any information about this issue ?
Also I have followed the procedure described inside the documantation but it does not work to modify the apparence of the footer.
Kindly navigate to Footer => Add Footer => Edit with Elementor and create as per your requirement.
Please refer: https://recordit.co/NUONKwN5lc
NOTE: Navigate to Appearance => Customize => Site General => Site Footer and do not forget select your Footer as you whish.
Please refer: https://recordit.co/u0rBi9p2nT
On install all of the demo images are blurry, every single one. You should make this clear before purchase. It was a very big disappointment learning we have to purchase licences for every single image used.
Please refer : https://prnt.sc/giq4Qjo7i2qJ
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license.
Image Purchase link: http://docs.wedesignthemes.com/image-link/invico.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out on their own. Most of our demo images came from https://www.shutterstock.com/
Open Source Images :
All image changes: https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
We have purchased your theme but you don’t give us any option to use your templates.
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi, we like the theme and are looking to purchase for one of our client’s website. However, have a concern that the page takes too long to load, and we see the Loading… text on the screen for an extended period of time. Is anyone else also having this issue? Wondering if it is a plugin update issue.
Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Thank you, we look forward to help you!!..
We have not yet bought o installed the theme. The demo site page is taking exceptionally long to display.
Sorry for the inconvenience,
Demo Site images are not optimized due to demo purpose
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
did you have html version?
Sorry we don’t have HTML Version.
Regards., DesignThemes Support.
Hi, I recently purchased the theme. However, I cannot edit pages with elementor anymore. Is this a recent issue? Thanks.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
question before purchase
I want to write a space where each client View their entire accounting file
Write paperwork if you gave it the opportunity
Know your management information in real time
Benefit from the mobility of the Cloud with a simple browser via a tablet or a PC
Thanks for contacting us!!
Sorry this feature is not available in our theme.
I just bought your theme and upon installing I saw that most of the plugins require updates and since they are pre-packaged they can only be updated via update from you. Can you please help me get the updates?
Kindly refer the below links for updating the plugins
Download updated plugins:
Please follow the instructions in the below knowledge base link for how to update the plugins.
For Ex : Layer slider
Video : https://www.youtube.com/watch?v=2vyZrLu7gb8
Thank you, we look forward to helping you!
Hi. Interested in buying the theme, but the demo that you provided does not load at all on a mobile (tried with an iPhone / iOS 13 / both Safari and Chrome). Other than LOADING… I get nothing…
We have checked our site in mobile. Our site looks fine.
Please reload the site and check it out. http://recordit.co/7I6XSwvKdD
Site URL : https://invicodt.wpengine.com/
Hi. Checked and seems OK. Please acccess it from the themeforest button (https://themeforest.net/item/invico-consulting-wordpress-theme/25217878) – it fails to load from the mobile. The wpengine url work flawless.
Thanks!! Looking forward your purchase happily
I got this theme but we cannot register to the support department
Please send your purchase code details to firstname.lastname@example.org.
We create a user login and get back to you
Note : If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
I want a refund
header change not happening sub-bi change not happening no theme activation
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
see we did not register support
We sent you email@example.com you said we sent, but no answer
I can’t change the sections I marked
I looked at this link, I did the headers, but it did not
a lot of elementor features pro slider revolution pro you said them with your site
but they all want a money
does not change the footer section
site editing is very difficult
it’s easier to re-design a site
we want to give this site back
themplate>add new >page I’m creating a new header and footer be successfully saved alert appears
How many years do I wait for you to open a support account?
1) Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
2) Regarding forum – We have replied to your mail ID. Please have a look.
Hello, I have lots of issue and I cant create a account to supoort system. Please help
Kindly send us the registered name and E-mail ID used while purchasing the theme through the right bottom form located @ https://themeforest.net/user/designthemes?#contact . We will send you the login credentials to your registered mail ID.
Send request via firstname.lastname@example.org
Hi, I am unable to ‘register’ for the support -ie I do not get an email when I try to sign up and it won’t take my wordpress credentials. When I installed the demo, all of the image quality is extremely low and pixelated. Is this common? Site is exliance.com
Never mind, I saw your reply above to another individual, but can you please help me set up a support account?
Can you send the links to the images to buy?
Thank you for reaching us.
1) Kindly send us the registered name and E-mail ID used while purchasing the theme through the right bottom form located @ https://themeforest.net/user/designthemes?#contact . We will send you the login credentials to your registered mail ID.
I did not like the configuration of the subject I would like the money back
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will fix your issues ASAP. As well, Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Hello, installed the theme and demo content, all images look distorted.. any ideas? thank you!
Thank you for purchasing our theme.
Our theme package does not include the images along with it. So it looks distorted.
If you need the pictures that we are used in the theme, then you need to purchase those image licenses separately. If interested we can send those image purchase links.
Should you need any further information, please do not hesitate to contact us.
hi buddy, how do i get rid of the slider on the demo homepage? its not in the headers templates, its not in the page either. i dont want a slider. i deactivated the slider plugins but the shortcode still shows.
nvm got it!
Reviews help our business build an online presence and helps others learn about us.
If you are happy with our theme & support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Good luck with Sales!
Thank you very much !!
Thank you very much for your appreciation and wishes.
Cant get your support website to confirm my email.. Anyways i changed the logo via Customize feature and it is very small but your original logo is bigger… How can i fix this issue?
You can change size of logo by modifying this…
For better Retina Displaying, we have uploaded logo in 2x size…
Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
Great Work, Congratulations GLWS
Congratulations!!! Nice Work, Good Luck With Sale
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