4286 comments found.
I have website with 4k user, I need them turn all to be candidates, is that possible aftert new theme installed?
Yes that is possible in our system thanks.
will it change at once¡?or I need another plugin to transfer them? I did with some other script, and I could change the user roles, but they not show correctly , type of soem meta info are missing
we need to check your old website to make it normally it is Auto in our system for candidates Only,
Regards,
HOW DO I DISABLE THE GENDER SELECTION?. THE POSITIONS ARE NEUTRAL….
Hi
Go to WordPress admin Custom Fileds and Remove Gender there thanks.
Thank you… So far i am in love with the theme. It is here www.gooapply.com
thanks for your nice words,
I am facing a wierd issue with the plugin. Whenever i am trying to activate the plugin. The CPU resources jumps high. So much so that the CPU usage reaches 100%. Even the login also facing such issue.
I tried to deactivate all the plugins and update just this one. Still facing long wait times. More than 5 mins. Even then the hosting returns with a 504 error,
What could be the issue.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I have dropped an invitation on skype. Please check.
what is your skype name please
team had replied you already
Have issues with the indeed and careerjet scheduled import.
Careerjet stopped working Indeed not working at all
Something to do with the crons
Can you help me please? I already skyped your support but no answer so far.
Thanks
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Ye already spoke to you on skype and waiting for a reply please. thanks
can i know your skype name please thanks,
Don’t wish to share it here. I just messaged you “Hi” again now
our team replied and give them direct call for any help at skype thanks
Hello,
I need change the designs by using Elementor , can i do that ?
yes you can do that we can help you after purchase of our plugin thanks,
Regards,
after updating to the latest version, the site is very slow and takes more than a minute to load or search for positions…please upload fix asap.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Thank yo so so much! The skype support is just amazing!
Thanks for your feed back
instlled it just like the video, it was not installed well, tried to delete and re install, then still getting 404 page i already opened a ticket #156818 also tried to call by skype but no answer, can you please help,
HI,
Team is online but you are not online please check skype they replied and called you back as well thanks,
Regards,
Hello, i requested a refund , i had a problem with installation and now i changed my mind, please process my refund fast , best regards
please ask support team to help if we will not help than refund
Hi , I have a question about 2 things, 1- is there any way to hide the Sure name ( family name) or any other information from CV until the visitor sign in?
2- Can I post the newest CV’s on the home page and also you must login or sign in to see the full details on the link?
Thanks a lot
1. yes you can hide
2. yes you can do that as well in our system thanks,
Regards,
Is there any way to test the full themes option (control panel) not only the Demo in your demo site? Is there any money back guaranty so I can let the customer test it?
Money back only if any feature is not working and support is not able to fix your reported issue thanks, we can show admin demo by skype call screen share for now ,
Regards,
I see, I don’t think it will be a useful idea anyway thanks for your reply.
you welcome for any more Questions,
Hi! I believe you now owe me about 2 additional months since we’ve not been able to get our theme to update. https://sourceforhire.com/
An error occurred while updating Careerfy: Update package not available.
Hi,
Hope you are doing great as you can do manual update is Coming From Envato Market Plugin if that plugin is not working due to some hosting restriction you can download theme manually from Theme Forest and Uploads to Themes Directory Via ftp if you don’t know how how to do that could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi, I updated to the latest version and my site is now very slow and I’m unable to log in. All website is down and do not load anymore. What I need to do please? The site keeps loading and loading.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi there. It wont finish adding locations. It is stuck here “Please wait while adding cities. Don’t leave the page” . It is still on 1%. Please assist….Thanks
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
thanks
you welcome
Hi, I updated to the latest version 9.2.2 and my site is now very slow and I’m unable to log in. The site keeps loading and I’m getting errors 503, 500,
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
No body respond
What is your Skype Name ?
I have got the following issues;
1. All the users’ email templates cannot be edited and saved successfully by the admin. What must i do? 2. The email templates do not show/display my business logo on delivery 3. My logo is not displaying well on my web, https://www.mytalently.com/. It was very clear when i uploaded it the first time
NB: Your support page is not allowing me to raise this issue.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I like Careerfy (as a Job Board) but I’m looking for a theme for a recruitment agency but don’t want the homepage to be all about job listing – Do you have a homepage that has agency or consulting or corporate look instead of job listing? Or what would you suggest I can workaround it, please?
HI yes you can add or remove elements thanks, so feel free to purchase it thanks,
I have a problem, I can’t install the demo, the careerfy demo data plugin gives error ” field’ when I install it via wizard.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
your theme is strong, but the support reply on a long time, I hope solving my problem, because this theme should be prepared in a little time
please check with SKype call direct or ticket support they will help you wit all Questions,
Regards,
The sidebar ad was exists for along time, NOW I can’t see it although the settings are okay.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi, I have Careerfy theme on my site. Can you advice me how to update? Version of WP Bakery is 6.6.0 and careerfy theme version is 6.3.0. I think that they are very old. Do I need to update? On the Appearence>themes page in WP there is no update button
I tried to use Envato market plugin. When I clicked the button “update theme” it say “Update failed: Update package not available”. My version of WP is 5.7.6. Please help me!
Try to click Same Error Again if issue still remains then need to contact support team and we will manually update it thanks,
Regards,
Hi Team,
Since 2 year i am using your theme, everything is fine but from last 2 updates i am facing critical error. i am getting a critical error issue in your theme after the new update from 9.2.1 and now same issue in 9.2.2 , after updating the theme i am facing issue, when i am going to approved the new candidates, and employer profile its showing critical error in website and post smtp plugin is also showing Ajax error and not able to sent the email, i am sharing some details to better understand the i ssue.
Uncaught Error: Undefined class constant ‘MAJOR_VERSION’
wp-content/plugins/careerfy-framework/includes/mailchimp/mailchimp-vendor/guzzlehttp/guzzle/src/Utils.php on line 113
There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.
I am getting this message . I hope you will resolve the issue soon, because I believe that careerfy is the best job board theme in the envato market and your support is always on top level.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi Team,
Thanks for the excellent support provided by you, got quick solution from your side, I will keep referring your theme with my Colleagues. Careerfy is the best them ever in Theme forest. Thanks a lot.
you welcome,
I need the new version of WPBakery
please update the theme and you will get new version thanks,
Thanks for the new update but what does the following mean?
Added New: Counter Element Dynamic For Jobs in wpbakery builder & Elementor Added New: Counter Element Dynamic For Candidates wpbakery builder & Elementor Added New: Counter Element Dynamic For Employers wpbakery builder & Elementor Added New: Counter Element Dynamic For Applicants wpbakery builder & Elementor
That is For Counter element coming on home page.