49 comments found.
Hello Team, we need to activate one license on our live server but its not working, its keep on loading and no progress, I would request the team to please provide me the solution for the same, I have tried to click on support but the page isn’t loading as well.. https://cloudgen.ca/ here is the domain we need to get activated for.
Hello,
Apologies for any inconvenience caused. please direct your query to peacefulthemes@gmail.com. Our dedicated team is committed to providing prompt and comprehensive support.
Thank you for reaching ou
Hello
I am facing issue with PHP and Wordpress latest version. When we will receive the updates in the theme. ?
please help with this
Thanks
Hello,
Don’t worry we are here to help you. Please ask your query to our support team https://support.peacefulqode.com/ Our team will surely help you.
All your query will be answered by the team.
Thank You.
great theme, great support team !
Thank you 
Hello, how many widget tabs can I use on the same page??
Hello,
Don’t worry we are here to help you. Please ask your query to our support team https://support.peacefulqode.com/ Our team will surely help you.
Thank You.
I’M WAITING FOR MY REFUNDS
I’M WAITING FOR MY REFUNDS
I’m waiting for the refund of the two licenses I bought as I informed you by email, which I’m still without answers after what you did, they started a support and stopped in the middle even though I responded instantly.
Hello, Sorry for the inconvenience. Please check your email. Thank You.
I’M WAITING FOR THE REFUND!!!!! you leave me 2 days without answers in the middle of a support started, I reported everything by email, please, I will ask again, refund the value of the licenses.
Hello, I went through your entire conversation with the support and found that you haven’t change the necessary things for the issue. And the time for support is limited so they try their best to help you. Sorry but the refund is not possible. Thank You.
Hello, I’m interested in buying, but the theme hasn’t been updated for over a year, is there a date for a new version? If so, let me know so I can wait.
Hello,
Sorry for the inconvenience. please send your query to our inbox at peacefulqode@gmail.com our team will surely help you.
Thank You
Please check my email as soon as possible.
Hello Team, are we going to see the new version of the theme near future ? i am not able to contact on support as it says access denied. Please tell me the update here
Hello, We are already working on our next update and it will be released soon. If you have already purchased the theme then don’t worry we will provide the latest theme version. Just contact our support team. email to our inbox at peacefulqode@gmail.com Thank You.
Hello, the theme download does not include demo content files, https://peacefulthemes.com/data/Documentation/ is not working and I tried creating a support account but never received the confirmation email so I can’t access that either.
Hello,
Sorry for the inconvenience. please send your query to our inbox at peacefulqode@gmail.com our team will surely help you.
Thank You
This theme hasn’t been updated in over a year and isn’t supported by the current Wordpress version. Please refund my order.
Hello, If you are facing any issue regarding theme then you can ask your query to our support team at support.peacefulqode.com They will surely help you. Thank You.
I emailed you directly at peacefulqode@gmail.com and stated that the theme has not been installed or activated because it can’t be used with the current Wordpress version as of 5/22/2023. Please refund my order (SECOND REQUEST).
Hello The team has responded to your email please check your email. Thank You.
Hello how can I disable the built-in portfolio function and use an external portfolio plugin? I tried installing but it’s not working.
Hello,
Don’t worry our team will surely help you. Please ask your query at our support portal. They will surely help you.
Thank you.
My support has expired, so I can’t use your support portal.
I signup your support portal, but did not receive the confirmation email.
Hello,
Don’t worry our team will surely help you. Please ask your query in our inbox to peacefulthemes@gmail.com
Thank you.
Hi, I am looking forward to get this theme, but before that i just need an information regarding the required “php info” or “php time limit” to install a demo.
Hello abhisoftsol,
Don’t worry our team will surely help you. Please ask your query on the support portal at https://support.peacefulqode.com
Thank You.
Hello,
I would like to translate the word “Home” in breathcrumb. I try to translate it using PoEdit, but it seems that the string don’t exist. So I suppose I have to translate it in PHP file (like Contacts Titles on top footer by the way), but I can’t find the file I have to edit.
Could you tell me wich file I have to edit please ?
Rergads
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
Hello, No child theme in theme package. And I can’t make my child theme (create following Worpdress guide) work. Could you help me please ? Regards
Hello
Sorry For Inconvenience. We Are Here To Help You.
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
It’s OK. I could make it work. I was disturb by browser cache…
Hi, excellent theme, really great support also. I need to deactivate one of my licenses urgently, I created a support ticket. thank you
Hello
Sorry For Inconvenience. We Are Here To Help You.
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
This theme has tons of functional problems, and I’m trying to fix them, but your ticketing system only allows two tickets at a time??? Who does that?? Your support team fixed one thing, but deleted most of my custom CSS I wrote! And now the theme is ignoring all of the CSS I’m trying to rewrite! What’s going on??
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
Sent email since I didn’t get an email from support system about account activation.
Hello
Please Check Your Mail Your Consent Is Solved
Thank You
Hi, I have purchased your theme and it was working well, but recently some plugins are making errors (Elementor) but when i deactivate it, the structure of the whole page is messed up! please help me to fix this problem ASAP
Hello
please send your query to the support portal. our agent will assist you.
Thank you
im trying to create an account to open a ticket but im not receiving the activation email inorder to open activate the account and open a ticket! please help me it is urgent!
Hello
Please Check Your Mail Your Consent Is Solved
Thank You
