535 comments found.
what is the easiest way to change default currency ($) and implement multi currency options in courses?
Hi,
This can be changed in the learnpress settings page: https://i.ibb.co/pXry3VG/2022-11-18-11-26-51.png
Sorry, it is not possible to have multiple currencies.
Since the new modern events calendar plugin update, events are not longer showing using your Tribe Events Widget.
It just says “There’re no item that match your search criteria. Please try again with different keywords.”
I remember you gave us some code a few years ago to allow Events Widget to show expired events , maybe this is why??
How can we change your widget code so it will show past events ?
BUG DEMO – https://www.loom.com/share/c493204288fd49a3a930b8081b89ddf5
Here is a demo of the bug
https://www.loom.com/share/c493204288fd49a3a930b8081b89ddf5Thanks, will let the dev look into this and get back to you ASAP.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Ok have just sent it
If anyone is looking for a fix to show old events
Edit public_html/wp-content/plugins/the-events-calendar/src/Tribe/Query.php and comment out this part
// $meta_query[‘tec_event_end_date’] = [ // ‘key’ => ‘_EventEndDate’, // ‘value’ => Dates::immutable( $current_moment )->format( Dates::DBDATETIMEFORMAT ), // ‘compare’ => ’>=’, // ‘type’ => ‘DATETIME’, // ]; // $query->query_vars[‘meta_query’] = $meta_query;
This fix is no longer working. Even when commenting out
// $meta_query[‘tec_event_end_date’] = [ // ‘key’ => ‘_EventEndDate’,
Old events are no longer showing.
Can @GoodLayers please supply any fix?
Hi,
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hello,
I’m really interested in buying kingster theme, but I have a question please:
Is there a demo example to show a slider for the latest news? I’ve checked some demo templates of university but I can’t see anything like this.
Thank you
Regards.
Hello,
Thank you for your interest 
Sorry, we don’t have an example of this on the demo site. I have created a short video showing some of the options to create a slider of news posts:
https://gfycat.com/ShinyMemorableAmberpenshellLet me know if something isn’t clear.
Thank you very much. I have purchased the theme and downloaded the demo successfully. But I have a question about Slider revolution plugin. It shows the following message:
There is a new version (6.6.5) of Slider revolution available. To update directly register your license key now or purchase a new license key
Can I register/update it using the purchased license of the theme? or I have to pay another license?
I don’t need a premium version. I just want to make sure that the plugin is up to date.
Thank you.
Regards.
Hi,
Regarding the slider code, please check this out : https://goodlayers.ticksy.com/article/15746/
Thanks!,
Ok. thanks for your reply
Are you providing customization
Hi,
First of all, Thanks for your interest
Unfortunately, we don’t do customization job.
Good day,
I am interested in buying your theme but I need to know is it possible to have documents uploaded to the website but can only be accessed by entering a password. My school is interested in replacing their existing website but require that staff documents are available on the site. Of course these staff documents must be secured from the general public. Is such a feature available? If not, are there any Wordpress plugins that could accomplish this and also be compatible with your theme?
Hello,
WordPress has a built in feature to password protect pages, this is supported in our theme as well. You can embed your documents on this password protected page.
Hello , its a presale question, wanted to know if this theme can be edited using elementor, as i need to insert some animations and transitions. thanks
Hello,
The demo is built using our own page-builder.
It is possible to build pages with 3rd party page-builders, but these won’t have the theme specific elements in them.
I used the accordions from your theme but the toggles and feature box animations are not working at all on my website. Please help
Hello,
We’ve replied to your ticket here: https://goodlayers.ticksy.com/ticket/3104718/
Please provide the page URL where we can see the issue.
Hi, I want to but this theme for my University Campus. Please let me know in its admin panel can i manage students fee and print receipt or not? and if not can you add this feature in its admin panel so we can manage our students fee and take print monthly fee statement… please reply on my email muneeb.yaroh@gmail.com or lawrencecollegefsd@gmail.com
Hello,
Sorry, there’s no option to manage or accept student fees. You will have to customize the theme to add this feature.
Another column can be added in the “High School” template
See at https://prnt.sc/ge8TmJNbNKlT
Yes, you can add another column for that.
Thanks for your interest by the way
Thank you. One more question. Does the theme support wordpress version 6.0.2?
Hi,
yes, it does.
Your template are very nice. But I have some problems. Impossible to modify any page after load demo data. I get “An error occurs, please refresh the page, If error persist, contact an administrator”. I already opened a ticket but no response.
—
Please continue in here: https://goodlayers.ticksy.com//ticket/3095169/
Thanks!
Im curious, is there no way to automatically pull down latest twitter posts? i love the feature but if its manual thats too tedious! let me know
Hi,
Twitter posts are pulled down automatically, there’s no need to do it manually.
You need to use the Twitter element in the page-builder and add your twitter authentication codes into it.
Hello, please can you give me an example?
You can follow the steps here to generate these codes: http://support.goodlayers.com/document/obtain-twitter-authentication-info/
The screenshots show an example of what these codes are supposed to look like.
Thanks, in terms of creating the web app i understand – now how does this get inserted into the theme? – https://prnt.sc/ERIdg2g1D749
Sorry for the confusion, this is added for demo purpose. You need to remove the Text Box element and replace it with a ‘Twitter’ element in the page-builder, and add your twitter authentication codes in it.
Hi thanks, got to the stage of adding the Consumer and Authentication tokens, however now im faced with two messages.
Cannot retrieve tweets data, please check your twitter access info and try this again.
Alongside right at the top. You currently have Essential access which includes access to Twitter API v2 endpoints only. If you need access to this endpoint, you’ll need to apply for Elevated access via the Developer Portal. You can learn more here: https://developer.twitter.com/en/docs/twitter-api/getting-started/about-twitter-api#v2-access-leve
You need to apply for elevated access in the developer portal. You should be able to do that at this URL once you log in: https://developer.twitter.com/en/portal/products/elevated
If you still have issues, please open a ticket with the site details so we can take a look: https://support.goodlayers.com/
Hi, we are interested to buy this theme for our premium school. I have one question. Can we ability to put some dropdown with the menu or above the menu as we have five school and people can select schools from dropdown which will take them to selected school website and also the dropdown should be visible in mobile devices too. Its that possible with your theme. Kindly note. I am not talking about the menu where it is possible but a separate drop down with different color which emphasize its existence on the top of the website. Thanks in advance
Hello,
Yes, it is possible to put a dropdown menu in the top bar, this would be under the alumni/calendar/portal menu on our demo: https://demo.goodlayers.com/kingster/
You can also add a <select> dropdown in the top bar using some HTML code.
Hi,
I am not able to import demo content to in localhost I bought the theme on 20/07/2022 getting this error “gdlr_core_confirm_box is not defined” please clear this issue ASAP
Hi,
Could you provide some screenshot of the error back so we can see more about this ?
Are you able to create a test site online so we can check this directly ?
You may also create a ticket on our support forum so our supporter could get back to you as well.
https://goodlayers.ticksy.com/Thank you.
RTL feature will be available for this theme? we want to buy this theme and Need translation in Arabic language.
Hi,
Yes, it works with RTL site.
Thanks for your interest by the way
Thanks for your response, which plugin will support to translate website into arabic language wpml or polylang?
Hi,
You can use both of that plugins for translation
In addition to my last question, im curious do you have the photo dimensions of what the design would need? As i will be replacing all the images however if you had such information it would be easier to start working on this now.
The image dimensions depend on where the image is being used. For example, the slider images on our homepage are around 1800×1200px. Let us know if you need sizes for any specific images and we can help with that.
Hey, thank you for your kind response – is it possible to advise of pretty much all possible dimensions required for this template to look as beautiful as it is now?
If you want to know all dimensions from images used in this demo, I suggest you to use Google Inspect Element tool to check it directly. You can google for more about that
Hi i will be purchasing this however is it possible to have quick links in the inner pages? example – https://prnt.sc/H1pLSRToW8mk
Hello,
Thank you for your interest
Yes, it is possible to add quick links these.
Hello, i have problem with the Form Contact. Sometime ago its work fine, but now dont pop up or show the message “message was send successfully”, when click in submit buttom. It sends the mail but it doesn’t notify the user that their message has been sent and it doesn’t do anything, it doesn’t seem to work.
Hello,
Could you provide the page URL where we can see this issue? Thanks.
hello, this is the URL:
https://frateca.com/contacto/Thanks.
This seems to be happening because of a character in the response message:
El mensaje se ha enviado con \u00e9xito
Could you try removing that and see if it helps?
Hello, I purchased theme. Want to add information on staging site and then move to live server. staging and live site domain is different. At the time installation its asking for website registration. Can i develop it first on staging and move it to live which is different domain?
Hi,
Yes, this will not be a problem. You can switch to the live site by revoking the license on the staging site as shown here: https://goodlayers.ticksy.com/article/17178/
Thanks for your reply
Can we copy wrapper or element on one page and paste it to another?
Yes, you can save it as custom template and call in in other pages.
Click on this button to save : https://take.ms/jzccc then call it here : https://take.ms/MTOrc
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi
I’ve set the default page title backgrounds as the image I want but the single events headers seem to keep the demo image and the calendar view of the events also keeps the demo image. Is there somewhere else I need to change the image?
Thanks.
Hi,
You can change that by adding this css in wp-admin > goodlayers > miscellaneous > custom css/js > additional css option:
.post-type-archive-tribe_events .kingster-page-title-wrap,.single-tribe_events .kingster-page-title-wrap {
background-image: url('/wp-content/themes/kingster/images/page-title-background.jpg');
}
Hi, for some reason the header opacity is not changing when I change the amount (in effect lighteng the header images. Can you please direct me in how to do this. Also The images on mobile devices are not cropping in a square shape. They are wrongly cropping images – is there a way of editing the image shape for mobiles only? Sample page is https://www.fresharts.co/projects-overview/ Thanks
Hello,
- It looks like you are using a solid header style, could you try changing that to transparent in the Theme Options Panel > General > Header > Header/Navigation Background Style option and see if it helps?
- You can fix this by adding an appropriate Min Height on these Column elements in the page-builder. This height will be used as the image height on mobiles.
