98 comments found.
Hi guys,
Really like the theme. Awesome job! Now I tried it with the font “Catamaran”, but could not set this as the default font for my website.
Can you guys please add this (Google) font to the customizer? Or do I have to include this font myself
Thanks!
Hi there,
Thanks for the feedback. We are happy to hear it.
We will add it for the next update, which will be on Friday. If you need it urgently, you can contact us via email.
Feel free to let us know if you have any questions. Thanks again.
Hi there,
We added the Catamaran font in the update. But there is an issue with the Firefox browser and Google Fonts. You can find it here https://github.com/google/fonts/issues/4288. Shortly, font weights don’t work.
Thanks for your understanding.
Hi, Can you also tell me the size of the theme?
Thanks,
Hi again,
The packed theme size is 2.6MB with all core plugins.
Thanks again.
Hi, I’m interested in buying your theme but not sure if it’s compatible with Elementor or not. Can you please let me know if this theme is compatible with Elementor as I have never used Gutenberg?
Hi there,
Thanks for your interest.
I’m afraid the theme doesn’t support the Elementor.
Let me know if you have any questions.
Hello, Can we use a video (silent) in the Homepage (WebGL Slider version) instead of a photo?
Hello,
Thanks for your purchase.
I’m afraid the WebGL Slider doesn’t support video formats. It’s related to video loading via WebGL technology, it will take much more time and we won’t be able to control it.
Let me know if you have any questions.
You can always contact us via email. Thanks again.
Hello, after testing a lot of things I can’t use your theme, I would like to issue a refund please. How should I do it ? Thanks in advance
Hello there,
Can you clarify what problems you have?
You can also contact us directly via email.
Here is a good information about refund https://themeforest.net/page/customer_refund_policy. Thanks.
EN : Hello,
I would like to download this theme, but I just noticed a bug on the mobile version and I would like to be sure that it is editable/adjustable.
Indeed, on the homepage (of the “digital agency” version in this case), when clicking on a project in the portfolio, the title tries to be displayed before the page loads. When you go back (on the listing of the homepage), the title of the project remains displayed, whereas it should not by default.
Can you help me ?
Thanks a lot
FR : Bonjour, J’aimerais télécharger ce thème, mais je viens de remarquer un bug sur la version mobile et j’aimerais être sûre que cela soit modifiable/réglable. En effet, sur la homepage (de la version “digital agency” en l’occurence), au clic sur un projet du portfolio, le titre tente de s’afficher avant le chargement de la page. Lorsqu’on revient en arrière (sur le listing de la homepage), le titre du projet reste alors affiché, alors qu’il ne devrait pas par défaut.Pouvez-vous m’aider ?
Merci beaucoup
Hi there,
Thanks for your interest.
Do you use IOS or Android?
As I understand, when you click on any project item, you see how a title is appearing, right? Do you see how a title is fully appeared, or partially?
And I don’t understand about going back. Can you clarify?
Thanks in advance.
Hi Nas, Your theme is so smart and beautiful really enjoying building my page! Best template I have ever used!
Quick quest: 1. Is it possible to change / set up text color in blog post with one general set up. I would like to change color to black.
2. READ MORE link – is it possible to translate to local.
Thank you
Hi Slavica,
Thanks for your feedback. You can leave us a review, we will be so happy 
1. Yes, you can change colors all over a website using WP Customizer. Go to your WP admin area, Appearance > Customize. When the Customizer is open, go to Theme Options > General Color Options.
2. Yes, you can translate it using WP translation plugins. For example, you can use Loco Translate.
Let me know if you have any question. You can also contact us directly via email. Thanks again.
Thank you for your help. Loco Translate worked perfectly!
Thanks a lot.
We are very happy to help you!
Hi!
I’m trying to display the filter for the portfolio on a page other than the archive page. Please help.
Hi there,
Thanks for reaching out!
By default, TheFutur portfolio block doesn’t have filters. Filters are available only for archive page. But don’t worry, filters will be added in near future. We are in a process of implementing.
Let me know if you have any questions. You can always contact us directly via email.
Thanks again.
Hi! I`m web dev and my team purchase your theme we have problem with Gallery format in the post page (this block is not displayed, although the instructions from the documentation were followed) can you help with this issue?
Hi there,
Thanks for reaching out.
It will be fixed in the next update. The update will be today or tomorrow.
And you should use the account which has the theme bought.
Thanks again.
It was fixed, thanks.
Our logo is wide (as opposed to square). Can you tell me how to have the logo show larger on the top of the site? Setting the max height in ‘Customize’ does not seem to do the job. Custom CSS is fine, if that’s what it will take. Thanks.
Hi there,
Thanks for your catch. We will fix it in the next update.
Let me know if you have any questions.
In the meantime, please let me know how I can manually increase the logo size. Custom CSS is fine, if that’s what it takes. Thanks,
hi there, I have two questions: 1. how do I change addresses in the secondary menu? TheFutur – Creative Portfolio & Agency Theme (written as Stockholm Office and London Office) 2. how can I change the text of ”Back to top” in the footer? thank you!
hi, just found out for the first question but still need your help how to change the text ”back to top” in the footer, thanx
Hi there,
Sorry for the late.
We don’t have an option for “Back To Top” text, but you can use our child theme and use add_filters function. But I think we can add the option to change this text via WP Customizer in the next update.
If it’s urgent for you, you can send us access to your live website via email and we’ll change the text.
Let me know if you have any questions.
Thanks.
hi there, thank you for your reply, I have just sent you an email with an access so if you please could change the text as I wrote you in the mail. Thank you so much for your help!
Hi there! We would like to make a portfolio page in 3 columns just like here https://futurtheme.maitreart.com/3-columns-wide/ However, even after the settings, it turns out as this https://www.bozic-interier.si/portfolio/ Please, help! Tnx 
Hi there, is there an option to upload svg logo? Many tnx
Hello,
Thanks for reaching out.
WordPress doesn’t allow to upload svg by default. It happens because svg opens up your website to possible XML vulnerabilities.
But you can use custom plugins which will allow you to load svg and use it. Try to search and read more about it and find the plugin that fits you.
Let me know if you have any questions.
What are the required Plugins to run this theme and woocommerce correctly? I have Sooooo many plugins installed it’s crazy!.
Hi again,
Did you read our documentation? You don’t need so many plugins to run the theme. When you installed the theme, you had a notice what plugins required to be installed and activated.
You can contact our team, and we will help you with any issue.
Thanks.
Hi How do I add Cart icon to the top menu for easy checkout?
Hi there,
Thanks for reaching out.
To display the cart icon, you can use Eternel Meta Options. You can find them in the top right corner of Gutenberg Editor (magic stick icon). Then select Header Settings and find WooCommerce icon toggle button.
If you can’t find it, contact us directly via email and we will provide screenshots.
Hi there! First of all, congrats for the theme, it is superb! We have already uploaded it and imported the demo content. Everything is great, only on the first – front page, the portfolio section seems to be missing. There comes the sign “Sorry, No Portfolio Posts Found”. Can you help us out with this one please, we are still a bit lost, despite the research for the solution for a couple of hours. Our wish is to have a website like yours – demo, only the logo and the content would be different. Thank you in advance for your help! Have a lovely day!
Hello,
Thanks for reaching us!
It seems the demo import wasn’t perfect. Can you try to select the Futur Portfolio block and in the right sidebar click on any category that displayed? Does it help?
If you still have the issue, you can contact us via email. Our team will provide any help you need including screenshots.
Hi there, this solution is perfect, the issue has been solved Thank you!
style.css is missing
Hi there,
It seems you uploaded a wrong file. Can you follow this article https://help.market.envato.com/hc/en-us/articles/202821510, please?
If you still have the issue, you can contact us directly via email.
Thanks.
How do I get the footer to stick to the bottom of page when I don’t have much content on a page?
Hello,
Thanks for reaching out!
To make what you want, your content height has to be a minimum of 100vh (viewport height) minus footer height.
You can always contact us through email and we can help you with details.
Hello,
From yesterday I have the message “Sorry, you are not allowed to edit this post.” when I try to update a page.
All my plugins are up-to-date.
Thanks for your help
Hello, I just purchased this theme, and one of the included plugins require an updated file: “Plugin not activated. A higher version of TheFutur Gutenberg Meta is needed for this theme. Please update the plugin.” The version I got with the package is 1.3.1, the version this theme requires is 1.3.3. Can you provide this updated plugin? Thank you, AnnMarie
Hello,
Thanks for your purchase!
I see the issue, we will fix it very soon. If you want, you can send us a message to info@maitreart.com and we will resolve it immediately, or you can wait about 30-50 minutes and download the theme again from Themeforest.
Sorry for the inconvenience!
