Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

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I’m not sure but with last update there is a bug? On mobile i had to add “width” (40px in my case) to the ” .header-wrap .right-part ” CSS class, otherwise it cover up the logo. I don’t have checked thousand phones but on Iphone xr, 11, 12, 13 and 14 i have this issue. Could you tell me if its just me? thx in advance.

Hi,

Sharing your site’s link will be much appreciated for us to proceed further with your inquiry.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hello. I want to buy your theme, I tested it on a computer and a phone. Noticed one flaw. In the mobile version of the site, on the product page, when changing the dark theme, the arrows are not visible. (-btn icon-button) 2. Some single product versions do not have mobile arrows at all. 3. Classic Gallery – I would add arrows for computer and mobile. Now they are not there. Thank you. All questions above refer to the products of the store.

*By arrows, I mean toggle product images.

4.Still missing in the mobile version of the up arrow.

Hey, team Colabrio. My support licensed has expired, but I’ll appreciate if you can help me. I need centered logo on menu only in mobile, how can I do this?

Hi,

Thanks for reaching out.

Please, share your website’s link and we will provide a Custom CSS for you.

Sincerely,
the Colabrio Team

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Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below: @media screen and (max-width: 768px) { .slider-with-bullets:not(.slider-with-bullets-type5):not(.slider-with-bullets-type8) .site-header { margin-right: 0; } .site-header .site-branding { position: absolute; left: 50%; transform: translateX(-50%); } }

Sincerely,
the Colabrio Team

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Hey, any way to add Table of Contents to posts? I tried to use Elementors Table of Contents plugin in the sidebar, but it doesn’t work as expected.

Hi,

Additional links, screenshots, console errors will be much appreciated for us to proceed further with your inquiry.

Thanks!

Sincerely,
the Colabrio Team

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Hi,

No, the problem is that the Elementor widget does not pick up any headings. I have added an ID to the entry-content div and then added an Elementor template to the sidebar, containing a Table of Contents. As the sidebar is loaded separately to the page content, will this matter? How do we get this to work please?

Send us a personal message via ThemeForest and provide your temporary WP credentials. So that we will be able to check that.

Sincerely,
the Colabrio Team

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Hello, suddenly after I updated the theme, I entered to any product, I fount the main image (product featured image is repeated about 5 times in the product gallery here is a screenshot https://ibb.co/kV7V6gS I tried to clear cache tried everything, no success, any suggestion please?

I found where is the problem, it’s because I have variable product with 5 variations, but I didn’t add pictures in the variations because it is a size so I don’t have to add extra photos, what shall I do now, this happened after update, please need your help

last update; I found it is a problem with a plugin which add 360 photo, actually I need that plugin but I don’t know what to do

Hi,

Thanks for reaching out.

I would kindly ask you to ​open a ticket with your inquiry at our help center and we will do our best to help you.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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When I activate social sharing on a post, the social sharing button is not visible when accessing it on mobile. It still has a vertical display like on a desktop screen and is outside of a mobile screen. If you pay attention, the same thing happened to the demo on the Ohio theme website.

Hi,

Thanks for reaching out and notifying us of an issue.

I’ve reported this to our dev team who is going to check it.

We will keep you updated.

Sincerely,
the Colabrio Team

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Hi,

In order to assist you; In the demo transfer, the following pages are not transferred in the All Pages transfer section. (Inspite of importing all things, all demos)

Could you please also check these pages; According to Header Menu; - Portfolio->SLIDERS->Vertical Interactive Links - Portfolio->SINGLE PROJECT->..ALL.. - Blog->SINGLE POST->....ALL…

Thanks.

- Elements->Subscribe Form https://ohio.clbthemes.com/subscribe-form-shortcode/ There are differences betwwen original and imported one.

- Shop->...ALL… are not imported.

Hi,

We’ve already synchronised the latest All Demo pages demo. Now all the existing pages should be available for importing.

Sincerely,
the Colabrio Team

Help Center | Docs | Colabrio

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Hi

I encountered an error on My Account page. at localhost.

ScreeenShot; https://prnt.sc/tPc7-m6PQfv0

<ul class=”tabs-nav -unlist titles-typo title <br /> <font size=’1’><table class=’xdebug-error xe-warning’ dir=’ltr’ border=’1’ cellspacing=’0’ cellpadding=’1’> <tr><th align=’left’ bgcolor=’#f57900’ colspan=”> ( ! ) Warning: Use of undefined constant single – assumed ‘single’ (this will throw an Error in a future version of PHP) in C:\wamp64\www\demolar\wp-content\themes\ohio\woocommerce\myaccount\form-login.php on line 35 Call Stack #TimeMemoryFunctionLocation 10.0003363712{main}( )...\index.php:0 20.0005363992require( ‘C:\wamp64\www\demolar\wp-blog-header.php )...\index.php:17 30.766123649000require_once( ‘C:\wamp64\www\demolar\wp-includes\template-loader.php )...\wp-blog-header.php:19 40.771223679608include( ‘C:\wamp64\www\demolar\wp-content\themes\ohio\page.php )...\template-loader.php:106 51.628749054744get_template_part( $slug = ‘parts/content’ , $name = ‘page’ , $args = ??? )...\page.php:86 61.628749055272locate_template( $template_names = [0 => ‘parts/content-page.php’, 1 => ‘parts/content.php’] , $load = TRUE , $require_once = FALSE , $args = [] )...\general-template.php:204 71.629049055368load_template( $_template_file = ‘C:\\wamp64\\www\\demolar/wp-content/themes/ohio/parts/content-page.php’ , $require_once = FALSE , $args = [] )...\template.php:716 81.629149055640require( ‘C:\wamp64\www\demolar\wp-content\themes\ohio\parts\content-page.php )...\template.php:772 91.629649056392the_content( $more_link_text = ?, $strip_teaser = ? )...\content-page.php:4 101.629949056424apply_filters( $hook_name = ‘the_content’ , $value = ’<!- wp:shortcode ->[woocommerce_my_account]<!- /wp:shortcode ->’ )...\post-template.php:253 111.629949056832WP_Hook->apply_filters( $value = ’<!- wp:shortcode ->[woocommerce_my_account]<!- /wp:shortcode ->’ , $args = [0 => ’<!- wp:shortcode ->[woocommerce_my_account]<!- /wp:shortcode ->’] )...\plugin.php:191 121.630849062256do_shortcode( $content = ‘[woocommerce_my_account]\n’ , $ignore_html = ??? )...\class-wp-hook.php:307 131.630849076240preg_replace_callback( $regex = ’/\\[(\\[?)(woocommerce_my_account)(?![\\w-])([\\]\\/]\\/])?)(?:(\\/)\\]|\\](?:([\\[])+)\\[\\/\\2\\])?)(\\]?)/’ , $callback = ‘do_shortcode_tag’ , $subject = ‘[woocommerce_my_account]\n’ )...\shortcodes.php:228 141.630949076824do_shortcode_tag( $m = [0 => ‘[woocommerce_my_account]’, 1 => ’’, 2 => ‘woocommerce_my_account’, 3 => ’’, 4 => ’’, 5 => ’’, 6 => ’’] )...\shortcodes.php:228 151.630949076824WC_Shortcodes::my_account( $atts = ’’ , ’’ , ‘woocommerce_my_account’ )...\shortcodes.php:356 161.630949076824WC_Shortcodes::shortcode_wrapper( $function = [0 => ‘WC_Shortcode_My_Account’, 1 => ‘output’] , $atts = ’’ , $wrapper = ??? )...\class-wc-shortcodes.php:115 171.631549093336WC_Shortcode_My_Account::output( $atts = ’’ )...\class-wc-shortcodes.php:72 181.631549093336wc_get_template( $template_name = ‘myaccount/form-login.php’ , $args = ?, $template_path = ?, $default_path = ??? )...\class-wc-shortcode-my-account.php:57 191.631949094304include( ‘C:\wamp64\www\demolar\wp-content\themes\ohio\woocommerce\myaccount\form-login.php )...\wc-core-functions.php:345

single” role=”tablist”>

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  • I solved problem.This way;

    WooCommerce->Settings->Accounts and Privacy

    - Selected-> Allow customers to create an account during checkout - Selected-> Allow customers to create an account on the “My account” page.

    And solved.

    Hi,

    Thanks for notifying us.

    I’ve reported this to our dev team who is going to check it.

    We will keep you updated.

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Hi,

    After last update, 27 September 2022, Demo 12 can not be imported.

    I tried a few times, but demo12 page did not be created.

    Thanks.

    Likewise, Demo-20 Minimal Shop can not be imported.

    Also;

    For Demo Landing Page; - When scroll page, transition effects are not effective. - I think imported demo is old version. Because of numbers, for example; near footer; 4+ Years Envato Elite Author is writing on imported demo, but in real, https://ohio.clbthemes.com/, 7+ Years…., like that. The other; ... save $123 in total… - On the top; ...Easy to Use….

    Please control.

    Thanks.

    Demo 20 should be imported as a Shop page. Just go to the All Pages menu and look for the Shop page:
    https://prnt.sc/-h8jLZwyxMh9

    As for the Landing demo can you please clarify which elements you mean? Our theme’s main landing page is made with pure HTML code. that’s why there might be minor differences with the importable WordPress demo version.

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    ​Hello, my support licence has expired, but I would appreciate if you could help me with some minor detail. It’s about Demo 21. When hoover over side menu black overlay shows on rigt side of the desktop screen by default. Can you please advise how to turn that black overlay off. Thank you in advance!

    Hi,

    Thanks for reaching out.

    Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below: .header.header-5:not(.-mobile) .menu>.nav-item::after { background: transparent; }

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Thanks!

    You are Welcome!

    For some reason there are texts that join each other without respecting the paragraphs. Some turn out well and others simply, no matter how hard you press enter and leave space, it ends up eating them when showing it on the web. I don’t understand why this is.

    Hi,

    Additional links, screenshots will be much appreciated for us to proceed further with your inquiry.

    Thanks!

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Hello

    I have 2 questions: 1. Will I get ACF plugin updates with the theme update? Because mine is still v5.12.2 somehow.

    2. The theme has so many bugs with mega menu plugins. I tried ElementsKit, Jet Menu and many other menu plugins and non of them are compatible with the theme. Do you have any recommendation?

    Thank you

    Hi,

    Thanks for reaching out.

    1. You can get the latest version of the ACF Pro plugin directly from our server, here’s the guide:
    https://docs.clbthemes.com/ohio/#bundled_plugins

    2. Unfortunately we are not able to make the theme compatible with all the existing plugins.

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    It does not have compatibility with the latest version of WooCommerce

    Hi,

    Thanks for reaching out.

    Try to get the latest theme’s version that was released today.

    Sincerely,
    the Colabrio Team

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    Hi, is it possible to change the ‘Open Project’ button on the project page to ‘Visit Website’ – not the lightbox button. It seems confusing as they are already on the project page, thank you

    Hi,

    Thanks for reaching out.

    As a variant, you can just disable the lightbox. Go to Theme Settings > Portfolio > Lightbox and toggle off the switcher:
    https://prnt.sc/dY0FunxWbPv3

    Sincerely,
    the Colabrio Team

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    Hi, that’s not what I asked, on the actual project page (not the lightbox preview) there is a button which reads ‘Open Project’ https://snipboard.io/4TLVm1.jpg

    Ah, sure. Here’s the guide to change the button text:
    https://docs.clbthemes.com/ohio/tips-tricks/#strings_translate

    Sincerely,
    the Colabrio Team

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    Hey there,

    My support has expired and if you chose not to answer because of this, that would be completely understandable.

    I am facing a small issue on my home page. I am using a demo 27 and want to use the horizontal carousel but the horizontal carousel from the demo 14 doesn’t seem to work properly on phone. There is a graphic issue on it. If you could help me out, I would be extremely grateful.

    I have also attached the images to demonstrate it better. Here is the link to both of the images: https://easyupload.io/m/xwcnch

    Hi,

    Thanks for reaching out.

    Currently, there is no such option.

    Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below: @media screen and (max-width: 768px) { .elementor-widget .ohio-widget .clb-slider-item { padding-right: 0 !important; } }

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Hey,

    Thanks for this, it worked liked a charm.

    You are Welcome!

    Sincerely,
    the Colabrio Team

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    Hello, since your last update, my team page, doesn’t see properly: https://www.derotosydescosidos.com/equipo-trabajo-de-rotos-y-descosidos/

    can you tell me what’s wrong, and why it brokes down everytime I updated the theme?

    Thank you

    Hi,

    Thanks for reaching out.

    We’ve recently made a 3.0 major release and if you just updated from the 2.0 version there’re might be some issues.

    As for the mentioned page, we only see missing headlines spaces that might be solved using CSS code. Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below: /*Headlines spaces*/ .heading { margin-bottom: 2rem; }

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Dear Ohio dev team,

    today I got a letter from lawyer with warning, and I have to pay 170€. It says that my website use google fonts, and that fonts are hosted in USA. It also says user IP is submitted to US servers. It seems like that is not allowed in Germany. How can I host the used google fonts local on my server? Please please help me. An Update where I can choose between Local and on google server would be great.

    Until that it seems like I have to take down my website. Again, please help me guys. Thanks, Lars

    Hi,

    Thanks for reaching out and notifying us.

    I’ve reported this to our dev team who is going to check it.

    Currently, you can use the following WordPress plugin to store Google Fonts locally on your server. Just install and activate the mentioned plugin.

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Advanced Custom Fields PRO has a new update, however is requesting a license key, how can this be resolved considering this plugin is essential for the portfolio section of my website

    Hi,

    Thanks for reaching out.

    Here’s the updating guide:
    https://docs.clbthemes.com/ohio/#bundled_plugins

    Sincerely,
    the Colabrio Team

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    Hello,

    We’re facing some issues with the theme and its functionality!

    Vimeo players stopped working properly and show the error “vimeo.com refused to connect.”.

    We tried updating everything but appearance issues come up every time we update your theme. Buttons change alignment, links change colors and so on. Keep in mind that we have installed the Ohio child theme so this is kind of weird.

    Can you help please?

    Thanks

    Hi,

    We are really sorry for the inconvenience you have.

    1. To avoid update issues ensure that each time you have the latest version of both theme and required plugins (Ohio Extra, Ohio Portfolio).

    2. Can you specify the place where the Vimeo player stopped working correctly? Live links or screenshots will be much appreciated for us to proceed further with your inquiry. Here’s the way you should add the video URL:
    https://player.vimeo.com/video/356065748

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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    Hello,

    Thank you for your help! Issues fixed! :)

    Best Regards

    Glad to hear that ;)

    In latest version the elementor demo import doesn’t work properly. It creates the page and import all the necessary thing but when I open the page with elementor all the content are in a text editor box that’s the reason for layout breaking and image doesn’t load and styles doesn’t apply.

    here is the screenshot : https://prnt.sc/_EQTem6Qc_9_

    Hi,

    Thanks for reaching out.

    I would kindly ask you to ​open a ticket with your inquiry at our help center and we will do our best to help you.

    Sincerely,
    the Colabrio Team

    Help Center | Docs | Colabrio

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