Hello,

You should disable the Jetpack Lazy Image feature https://jetpack.com/support/lazy-images/

It conflicts with the carousel, I hope this helps.

Hello,

The demo content can be found in the “All files and documentation” package, did you see it?

Don’t hesitate to let me know if you need any assistance.

Thanks for your purchase.

Hi,

How can I install the demo version?

Hello,

Extract the “All files and documentation” package, you will see the “Data” folder, to import demo content, please follow the steps below:

• Step 1 Go to Tools > Import
• Step 2 Click on WordPress and click “Install Now” button.
• Step 3 Click Activate Plugin & Run Importer
• Step 4 Click on the “Choose File” button and browse to Data > data.xml file, click “Upload file” and import
• Step 5 Click on “Download and import file attachments”, and click the Submit button.

To import demo widgets, you can try this plugin to import the Data > widgets.wis file.

I hope that helps, feel free to let me know if you need any assistance.

Thanks.

Thank you. I used “Widget Importer & Exporter” to import widgets.

https://wordpress.org/plugins/wordpress-importer/ doesn’t work to import widgets (the .wie file)

Hello,

Simply, you can click the “copy and paste” link and just paste the widget demo content to the textarea field, don’t forget to click the Import Widgets button (screenshot).

I hope it works.

How can I edit the comment section? I mean the blog comment section

Hello,

You may have a look into kappa/comments.php file and kappa/inc/template-tags.php file at line 349

Please note that if you modified the theme, those changes will be lost if you update the theme.

Thanks.

Hello,

I want to delete “save my name, .....” https://prnt.sc/26jhj9i

You can paste this CSS snippet to Appearance > Customize > Additional CSS field to hide the field.

I hope it works.

How can I edit my homepage description?

Hello,

Could you capture a screenshot of that? I’m not sure I fully understand what you mean.

https://prnt.sc/26nwx8z

www.kanzerlamt-moosbach.at

Hello Stefan, Your website can’t be reached, please check it.

https://www.kanzleramt-moosbach.at/

Sorry, I made a mistake on my URL.

Hello Stefan,

Firstly, make sure that your WordPress website and all active plugins are up to date, then

1. You should remove this CSS https://nimb.ws/GRx8e3

2. You should fix these JS errors, your website has a lot of JS errors https://nimb.ws/ZgFYrv

And please renew support if you need further assistance,

I hoep that helps.

Thanks for your help, but I’m afraid I found the faulty plug-in, it’s Redux. If I turn it off, I can scroll my website again, but it is displayed incorrectly and I get the error message “The following required plugin is currently inactive: Redux Framework.”

without Redux: too big slider picture and many display errors, wrong color, but scrolling and I can read the posts

with Redux: also too big slider picture but otherwise the page looks good, correct colors, correct display but I cannot scroll and read the articles,

my old version from kappa was better because there were no display errors

What can I do?

PS my plugins are updated, but I’ve now taken out all the plug-ins, except for Kappa shortcode and so

Hello, I just wanted to ask if there is anything new? Or are you working on a new version of Kappa that fixes the bug? I would like to ask for support, but I would like to know if you can help at all?

Hello,

I’m not sure I see any bugs, the theme is working fine.

I shared your website issues, you will need to solve those issues, otherwise, it breaks the website as you have known.

1. You should remove this CSS https://nimb.ws/GRx8e3

2. You should fix these JS errors, your website has a lot of JS errors https://nimb.ws/ZgFYrv

I hope that helps.

Hello,

Did you modify something in the theme? please make sure that Kappa, all active plugins and the WordPress are up to date, if yo have updated all and no luck, could you share the URL? I will have a look into it.

Thanks.

i’ve not modified anything out of the box. the url is https://nuclearcoffee.org

Did you deactivate the Redux plugin? please activate the plugin, I will have a look into it shortly.

Thanks.

oh sorry i did. But now you’ll be able to see the differences, now that it is activated, the footer shows up. BUT the articles preview is longer and the continue reading button goes away. This is what i was talking about when i said it messes things up. Those two particular things.

Hello,

Did you mean about the images of the featured slider? if so, these images are fthe eatured image of the featured post, you can edit the post and just change it (screenshot)

I hope that helps.

Thank you very much, that helps

You are welcome, don’t hesitate to let me know if you need further assistance.

Thanks.

Another quick question: Is it possible to make the sidebars sticky, so that it travels up or down as the user scrolls through the page?

You can paste this CSS snippet to Appearance > Customize > Additional CSS field and save changes? I hope it works.

Perfect! Thank you so much!

I’m glad to know that helped, feel free to let me know if you have further questions.

Hello again- This is the last question I have before I launch my site . The size of the featured slider keeps stretching vertically whenever I refresh the page. However, the moment I select the arrow button to go to the next slide, the slider shrinks to its intended size. Is there a way to fix that?

Could you share the website URL? I will have a look into it.

Would I need to launch the site first?

This is the URL but I haven’t launched it yet: https://apedgaming.com/

Site should be public now, let me know if you can’t see it.

Could you paste this CSS snippet to Appearance > Customize > Additional CSS field?

I hope it works.

The sizing issue seems resolved but looks like that may have caused some additional configuration issues. There is some space between the slider and the posts below it. When you click the slider arrow it auto-corrects. Take a look: https://apedgaming.com/

Could you share the admin credentials via this form privately? I will have a look into it.

I shared my admin credentials via the form above. You may need the url from my email. Let me know.

I need the admin and password to access the backend, anyway, you can try this CSS Snippet instead.

I hope it works.

I sent the access link, does that not work? Apologies, I’m not an expert

I tried Snippet, did not work unfortunately.

I can send another link to my WP admin site, if it helps.

Let me know if you want me to try sending you my credentials again. It’ll be a link, since it’s a google account I log in with.

Hello,

I sent the style.css file on email yesterday, did you override it?

Apologies, I did not see the email. I’ll go ahead and try it. Thank you very much

I overrode it, but nothing seems to have changed.

Any idea what it could be?

Hello,

Sorry, I’m really not sure why, could you set up the slider? i will have a look into it again.

Slider is set-up again. Thank you

It seems you restored the style.css, could you share the FTP info via this form privately?

Thanks for your patience.

Sent.

BTW, it’s SFTP.