242 comments found.
my license is not working after deleting my VM and create another new VM. could you please help me to reset the license?
Share your purchase code – I will try to look it. Thanks
e7c87384-2229-4bd3-bf66-2b86adfd6a2b
I just reset it – you can try now. Thanks
working, thanks
Welcome
sorry, the issue occurs again. could you please reset it? thanks
If you want to reset installation before reset try to deactivate the purchase code. I just did it again. Try now. thanks
got it. thanks
Welcome
please help me to reset the license again. somehow it cannot connect to DB after installing all necessary plugins, so I can not deactivate it. sorry for about it.
okay – try now – I just reset it. Thanks
El theme es compatible con PHP 8x?
We are working on it. We will release soon. Now it’s working on 7.4. Thanks
Thanks for answering.
And when will the update for PHP 8 be?
It is that my hosting provider has a limit to go to php 8 on the 2nd of opening 2023 and my site will be affected and I bought the theme with you.
I look forward to a positive response.
Thank you so much.
Hoping – next week. Thanks
Best regard.
Regarding the last post from last month, is the template updated to support PHP 8x?
It is of the utmost importance for the users that we acquired the template.
I wait fast answer.
Thank you.
Hello
We still not make compatible on PHP 8x. We will do it soon.
Thanks for your reply.
And more or less for when they update to PHP 8x?, because if it is urgent.
Thank you.
You will get email from envato – when we will update it. Thanks
Good day.
Any positive response about the update to php 8x of the theme in question?
2 months have passed since the last message, where they confirmed my email, but said notification has not arrived.
This theme update is very important.
When would it be ready to be downloaded?
Thank you.
Tomorrow we will update the theme again. Last update was 15 May 2023.
“Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More ” I am facing every time with this message. what is the solution
Try to share your website admin access by following support link:
https://themeforest.net/item/eshkool-education-lms-wordpress-theme/22458018/supporti am share my details please check and solve the problem ASAP. Thanks.
Okay after checking I will let you know. Thanks
You can check now. Thanks
hi I tried to activate the theme but after apply activation code it is showing error
“You must activate the license key to make the Eshkool Theme work! “
but i apply correct code…
please help me
Try to send your purchase code so that I can try to check. Thanks
how can I send ? here can command or could you give me your email pls
wellcom in my home page ,I put the news on the home page, but the latest news always does not appear whene i use ( Rs Latest Blog Graid )
Please try to share your website admin access I will try to help you. Thanks
wellcom in my home page ,I put the news on the home page, but the latest news always does not appear whene i use ( Rs Latest Blog Graid ) outher problem , iI can’t change the style of the submenu to be like the blog menu as it is in the theme demo
i send my admin access in your email Can you help as soon as possible?
Your website firewall blocked my ip – I can’t access your website. Check your email. Thanks
ok, can you send your IP to connect to my service provider
I just send reply related to this comment to your email. Thanks
Welcome You can try to enter my site now, the firewall problem has been resolved
My team is going to look it and will update you. Thanks
ok , I am waiting for you
Yesterday my support worked on your site. Did you check it? Thanks
wellcome , The menu works fine but I put the news on the home page, but the latest news (adding new and recent news news) always does not appear whene i use ( Rs Latest Blog Graid ) I arrange them in order of date
Did you select categories into RS Latest Blog Grid??
yes , i select categories , All news appears in the show, only the latest news does not appear until news is added after it, and the news that was added recently does not appear (Any news, only one that does not appear, which was added recently)
I checked your website and fixed your issues. You can check now. Thanks
The problem is still there. I added new Post on 20-06-2023, but it did not appear until I added new post after it.
Okay tomorrow we will check again. Thanks
ok , I am waiting for you I added new Post on 21-06-2023, but it did not appear until I added new post after it , and last news in 20-06-2023, is appear
We are updating theme files from admin not updating. Can you try to share ftp access so that we can fix it for you. Thanks
ok,The data has been sent via email
No email – regarding FTP access. Send me ftp access. Thanks
whene i send email , google replay email Address not found Your message wasn’t delivered to do-not-reply@market.envato.com because the address couldn’t be found, or is unable to receive mail.
My team worked on it 16.06.2023 -> https://fezzanu.edu.ly/post-grid/
Try to look it. Also your support expired. Try to renew it.
Thanks
Hi, I contacted your theme support last week but I do not receive any updates. I sent another message via Support. Please check the issues that I sent. Thanks!
I will reply you in my morning – thanks
Hi, any updates please?
Another question: 1. How do I change the transition speed of the testimonials on homepage? 2. How do I remove the link from the partner’s logo? I already removed it from the settings.
I hope to receive your response soon. Thanks!
You can check now. Thanks
Hi I sent another follow up.
Share access again to support email – we will try to check it for you. Thanks
I have raised a 2 tickets regarding error on website theme 2 days back… but still no one has responded yet….
Sorry from envato our email port was blocked – can you send again. Yesterday they fix it. Thanks
You mean for optimization related??
No… let me know u r email id …. i will send the error message
I wish to purchase this theme. Is WP bakery Pagebuilder and revolutions slider plugins are free with this theme? What is the meaning of price tag of only $25 on theme thumbnail. And you displayed on WP bakery Pagebuilder the price you save $46. Is it indicat the free or discounted. Is any video toutrial of this theme is available or not ?
WP Bakery and Revolution slider – is a bundle plugin with theme – no need any license i.e. free. It was offer before on $25 and now price $39.
Thanks for your reply.
Welcome
Hello, I try to install the template again, the latest update and it tells me that the license is invalid? d2c4ec82-1e77-4380-b48a-c1497ae289f8
Because you already used the same purchase code to another website. I just reset it – you can use now. Thanks
Hello, I try to install the template again, the latest update and it tells me that the license is invalid?
Because you already used the same purchase code to another website.
That domain has expired and I am no longer using it, I am mounting the template in a new domain, can you verify that this domain is not online
I already reset it. You can use now. Thanks
Thank you
Welcome
Hello, I try to install the template again, the latest update and it tells me that the license is invalid? d2c4ec82-1e77-4380-b48a-c1497ae289f8
You used this purchase code to one website – that’s why showing this message “license is invalid”. I just reset it for you. Thanks
If you will use elementor version then you can do it easily. Thanks
Hi, in my home page, there is an unwanted breadcrumb area with “rs-breadcrumbs-inner” label. How can I hide it? Thanks
If you will go to edit of the page – then you will see the option for hiding title, banner and breadcrumb.
https://rstheme.com/wp-content/uploads/2021/11/edit-page.pngWelcome, i want to transfer my site from one domain to another ،، but themplate neet activity
Just deactivated the purchase code old domain and add the purchase to new domain. Then everything will be fine. Thanks
Ok, i do it, deactivat is done but not actively in new domains or same domain
Share your purchase code so that I can try to help you. Thanks
244b8719-a419-42f3-9019-d7b97300b38c This is my purchase code
I just reset it – you can try now. Thanks
thanks , now In the news and events section, it is not possible to change the font color and formatting in More and the font color in the event date number
No it’s not available. Thanks
Welcome , I want to cancel the loading page when navigating from page to outher in mysite and i want to creat aouther site in same domain but themplate not activity
One domain will work one purchase code only. That’s why if you will use same purchase code another one it will not work. Thanks
ok , I want to cancel the loading page when navigating from page to outher
Can you share screenshot what you mean?
i mean Page Loader , i cann’t set pic hear
You can hided it from our theme options – Eshkool Options. thanks
I want to create more than one website on the same domain..what is required or what is the solution regarding the purchase code
We don’t have option. You can create one at a time.
hello: 1- do you offer from end course builder ?
2- can hide a course if it became old?
3- can admin block an instructor with his courses, and keep them in students dashboard?
4- can prevent instructor from deleting a course if some one enrolled it ?
thank you
Yes – everything will work. You can use Eshkool. Thanks
According to your answer, the options I need on my website are all available in your theme, due to this, I am considering to buy your theme. On the other hand, I have some concerns of probable conflicts or bugs. So, I need a confirmation that you can grant a full refund in case I habe any problem using your theme or in case any of these options was not applicable. Please confirm the possibility of refund to be able to purchase your theme. Thank you in advance for your help.
If you will try to add any feature that’s not support to your used LMS – then we can’t help you. We can help you theme related issues. Because LMS plugins are third party plugin. So we can try to help you theme related issues and our build in addons – not the core addon or files of the LMS PLugins. Thanks
hello: did you changed your say ? in the previous replay you say : Yes – everything will work. You can use Eshkool you know theme and plugin features i need direct answer please is my requirements supported or not thank you
Yes – everything will work. Buy it and if any issue arise i will help you. Thanks
hello: I am sorry to ask you again because I did not get direct answers I need yes or no
I purchased many themes and lost a lot of money and time
1- do you offer front end course builder ?
2- can hide a course by admin or instructor from search pages and courses pages and keep it in student dashboard if the course is enrolled by someone ?
3- can admin block an instructor with his courses, and keep them in students dashboard?
4- can prevent instructor from deleting a course if some one enrolled it ?
5- can manage commission for instructors
thank you
Hi… I am intalling Rs-theme which I have already purchase but after installation it need activation license. From where I can get activation license code. The message is Active License! Enter your item purchase code here, to activate the product, and get full feature updates and premium support.
Try to follow following link:
https://rstheme.com/docs/eshkool-wordpress-theme/getting-started/activate-theme/Dear, I am writing to you since I requested support a week ago and they told me to send an email with the access data to the panel of my site. I have not had any response to my email nor have I received the help I need. I have contacted by chat with mr. Abdur Rashid, but you are not responding to my queries. I urgently need to receive the corresponding support.
Can you add me to your whatsapp +8801743550818 – so that I can reply you instant? Thanks
It’s okay. Thanks. I will add it to wsp
okay thanks
thank you very much for the support. Excellent and quick help!
It’s pleasure sir. Thanks for using Reobiz.
We are facing a practical problem – please help. we have moved hosting to HOSTINGER. the theme is not getting installed on new hosting site. we interacted over email and you asked for log in details. we provided you log in details and waiting for your response. i request you to provide us way how to install theme on new hosting.
I already sent you reply how to install theme. Thanks
sir, i didn’t get any email. can you confirm which email address you sent your reply to? you asked for new hosting log in and password by email. we sent you the same and after that there is no reply on email. the work is pending installation of theme on new hosting website and we can’t do anything. please help.
Please follow our documentation:
https://rstheme.com/docs/eshkool-wordpress-theme/ 1) Install Theme
https://rstheme.com/docs/eshkool-wordpress-theme/getting-started/install-theme/2) Activate purchase code
https://rstheme.com/docs/eshkool-wordpress-theme/getting-started/activate-theme/3) Install Plugins
https://rstheme.com/docs/eshkool-wordpress-theme/getting-started/install-plugins/4) Import demo data
https://rstheme.com/docs/eshkool-wordpress-theme/getting-started/import-demo-data/one-click-import/This is about our licence code. alredy we have sent many request regarding reset the licences . still we did not get any positive feedback from your side. please condider on this mater ASAP.
I already reset your purchase code. Try to use it. Thanks
Hola. Una pregunta antes de comprar el tema: ¿Puedo crear menús contextuales? es decir, menús que sean diferentes en algunas páginas interiores. Esos menús se ven en la franja lateral derecha. Gracias
Yes you can show. Thanks
Hello is there a way to install your theme and upload demo content so I can use the pages I want WITHOUT deleting my existing content on my website? Some themes only allow demo content on new websites only and some have options to upload demo content without erasing the content already on a website. My website has been up for 4 years but I want to change the current theme.
It will not remove your old content during import of our demo data. thansk
