5011 comments found.
Do you have a mobile app?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently, we do not have a mobile app with this theme yet. In case this changes in the future we will let you know.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
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Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Can you help me with double user role registration, employer and candidate. 1. In my demo content (classic) I haven’t content about candidate. 2. In Extended version – I have page: “Candidate dashboard”, BUT in this page only shortcode “[candidate_dashboard]” WITHOUT correct page content. 3. In my Wordpress admin panel I cant find any content and functionality for candidate. In button user (WP admin panel) I cant find candidate role.
What i must to do for solve that?
Thx
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this error. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Sorry, but in your support I can’t create a new ticket! Because I should have show envato account with theme, BUT this theme bought not me (other developer). How can I ask you in ticket!?
And about my question and your answer: ” could you please let us know where you are encountering this error” – EVERYWHERE. I havent any functionality for candidates!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately this forum is fully meant to be used for pre-sale queries only. I would recommend that you get in touch with your developer to help you create a ticket for you via the link we shared. We currently do not offer support to users who have not purchased the theme with us yet.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Sorry Why I cant use if/else ICL_LANGUAGE_CODE construction (it is standard for polylang and WPML) in your theme ( I take only default language result)
I meen (for example): I want to translate “remember me”
My code:
<?php if ($my_current_lang 'en' ):?>
remember me
<?php elseif ($my_current_lang ‘es’)
Acuérdate de mí
<?php endif; ?>
I must take result for EN-page: remember me ES-page: Acuérdate de mí BUT I have in EN and ES pages only “Remember me” Thank you for support!
P.S. I cant write to your support because I cant find developer whom bought your theme May be You can solve this through my license key ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, normally we use this support forum for pre-sale queries. The above query is not related to presale. I can also see it is involving code editions, which may be custom. If it is about custom work on translation code, we do not support this unfortunately as it is not within our support scope.
Also, we are not able to provide support for users who are not verified to have purchased the theme. I recommend consulting your developer who bought the theme to create tickets for you. If you want a license migration you can consult Envato regarding this.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi jobify theme is giving error old woocommerce templates
Please view image: https://paste.pics/JK28L
jobify/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we are currently aware of this issue on updates regarding WooCommerce and our dev’s team will work on them. However please note that these files do not affect the normal functionality of the theme as we speak.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi
Can I edit page: post a job ? I need multistep form for submit a job: job details -> company details -> success.
It is possible?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, editing the post a job page to these specifications would be something that requires customisations in order to achieve. I can recommend consulting a developer in order to achieve this.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
For candidate profile, if I want them to add social media profile like facebook, instagram, tiktok, youtube. And display number of follower automatically on frontend. Is it possible? Or is there any plugin that can make this possible?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately at the moment we do not have the possibility to achieve this functionality. This can however be achieved with the help of customisations from a developer.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, What is your recommandation when it comes to translating a widgetized page using WPML ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, when it comes to translating we recommend going with the GlotPress plugin instead. However to offer you some guidance on how to use WPML when it comes widgets of the theme and any other theme you can follow through this guide: Translating Widgets or alternatively see this video: Translating Widgets in WPML
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, how can I see the user dashboard, please? Thank you.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we currently do not have a demo for the user dashboard for the backend. But any dashboard for the frontend, such as candidate or employer dashboard can be viewed within our extended demo for instance.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, the last post’s grid is resizing the images (thumbnails). How to set up or code it to NOT resize the image? I want to display the full image.
https://prnt.sc/DHgAheuARpWtHope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this issue with a link. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, Im using widget Statics at home page. Bu I get an error, how to fix this issue?
https://prnt.sc/mNSMe7QRuHB3Hope you’re doing well and thanks for reaching out.
With respect to your query here, we do not recommend using the stats plugin with the jobify theme but instead with our listify theme. The compatibility of the the plugin is designed to work with the listify theme instead. This could be the reason you are getting these errors on your site.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
You advertise this theme can be used to replicate “BambooHR” . Can you tell me if it has any of the features in this video found on their website: https://www.bamboohr.com/video-tour/
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the Jobify theme is slightly different from bamboohr site there. The theme simply focuses on listing jobs available and allowing candidates to apply to these jobs. It is more of a directory site than a goal-focused job site. It also comes with extensive functionality from third party plugins that help you create several dashboards like for candidates or employees.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Why dont you have tutorials with audio esp English audio for Jobify? other themes have 1hr videos on how to setup the themes. This is my first time using a theme to start a job board and Im lost. Your website has a folder section that offers even more confusion. Why arent none of your skins producing the same results as the demo. they dont look anywhere close to what the demo shows. please do something about this or help me get my refund.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apologies that you find the tutorials quite off on your end. We will try to work on these to add more clarity and audio to them. We would like to offer an extra hand to help you in the setup of the theme demo that you prefer. Please reach out to us via ticket and share with us your site credentials here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is there a chat function inbuilt free and native?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately we currently do not have a chat function in the theme. However you can contact the job owner directly via message. For a chat feature, you may have to rely on a third-party plugin to provide that.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Am I correct to assume that this theme DOES NOT come with the Elementify plugin necessary for Elementor to work with the elements and that I need to purchase from you guys as an add-on? Please confirm. Txs
Also, I just purchased WP Job Manager – WooCommerce Paid Listings as suggested but now it seems that your Add-On Bundle includes LISTING PAYMENTS FOR WP JOB MANAGER and does this also? Please clarify. Txs
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Absolutely, the theme does not come with the Elementify plugin out of the box as this is an additional functionality. You would have to purchase it separately from our Astoundify website. As for the addon bundle it includes the listing payments plugin but this plugin only works with the Listify theme and not Jobify. The Jobify theme works well with the paid listing plugin instead.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
That all makes sense now. When I installed the Listings plugin it causes WP Job Manager to crash and create a critical error. Got it.
Also, how do I know which add-ons from the bundle work with Jobify theme?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, within the addon bundle approximately 50% of the plugins work with the Jobify theme. Here are the plugins which you should be able to work with: Job Designer, User Locator, Modalify, Auto Job Suggest, Auto Location, Predefined Regions, Contact Listings, and Elementify.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, can I use some WooCommerce OTP plugin to implement OTP registration and login?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, yes so long as the plugin you use is compatible with the WooCommerce Plugin then it is possible to use it and include OTP functionality.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you. One more question. Do I have to purchase additional plugins to build a fully functional Job portal? Or this theme has features included?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the theme does have the basic functionalities of a Job portal but in case you want to have additional features you may want to purchase other plugins from our Astoundify site and WP Job Manager site to incorporate them.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can we use another area to buy the code? do you have permission
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please confirm with us the code you mean here?
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi can you please answer the following:
1. Can the applicant sign up through Google or Facebook or apply as Guest (without registration)? 2. Is it possible to Apply to Job directly from the main listing, rather than first directing the user to Job Description page and then applying? 3. Can we customize user registration (ie. Require only Name, Email, Phone number and file drag/drop box) 4. As a website Admin (not as an employer, but as website owners) can we see how many applications were sent to specific job postings?
Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here,
- Currently we do not offer social login or registrations as a default feature within the theme. You may have to use an external third-party plugin that is compatible with WooCommerce Account management to achieve that.
- At the moment the current way of applying for a job is within the listing itself. A candidate will have to access the listing from the single listing template in order to apply for the specific job.
- Unfortunately the registration is managed by Woo-commerce and it is hardly customisable without using custom code.
- Well you can see the applications if you are using the Application for WP Job Manager plugin within your site as the plugin does facilitate this.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
how to show category jobs in front page, i’ve used skin 2
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please make sure that the categories are linked with job list themselves? If this persists, you can do get in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
May i know the list of features available in jobify as most of the features are available as Add-on. Please let me know list of features available with $69 bundle
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the theme comes with the basic job directory management functionalities, like job submission forms, job application forms, job dashboard, job listings page with inclusion of map integrations, the design is under the WordPress Widgets. Other additional features may require addition of extra free or paid plugins.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I just wanted to leave some feedback with regards to the latest update (4.0.7) – the new inclusion of line 118 in functions.php:
‘includes/wpjm-geolocation.php’,
and the addition of file ’/jobify/includes/wpjm-geolocation.php’ causes a fatal error if you already have the WPJM Geo Location add-on plugin installed..
The function gjm_old_verion_admin_notice() can only be declared once and this plugin contains the same file/function. It would be great if you could introduce a fix for this such as a check to see if it doesn’t already exist.
Hope you’re doing well.
Thank you for reaching out regarding this issue on the latest update of the theme. I will forward this feedback to the dev’s team to know if there are any insights from them and get back to if there is.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hope you’re doing well and thanks for reaching out.
Based on our dev’s team advice they have adviced that you share with us a screenshot or video capture of this issue, so that we can understand it better.
If you wish you can do so by getting in touch with us here:
Create a ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian,
Is there another way to create a ticket/raise an issue through the Astoundify website? Our issue is on behalf of a client so we don’t have the license on our account in order to post through there.
I can’t see any email address or other contact method at all on there unless I can do it through the chat bubble?
Thanks,
Jon
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately the chat is used for pre-sale queries only and we do not have another ticket platform. We recommend that you consult the client and tell him/her to create a ticket directly with us and we will be able to help him/her via that link. They can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I don’t have this. where do we find
https://paste.pics/HY7TPHope you’re doing well and thanks for reaching out.
With respect to your query here, this above feature is usually added to the theme using the Elementor plugin. The element involved in this case is the Tabs element from Elementor. Please see this screenshot: https://prnt.sc/Tv_kxGI-M0kC. Kindly ensure that you have both the the Elementify and Elementor plugins installed.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
