488 comments found.
i want to buy this theme but can you please asnwer my few questions ? Q1. will i get live update on dashboard ? Q2. i want to buy andriod and ios app how will get i app error support ?
Hello,
Thanks for your interest.
1. From Dashboard user manage his ads live update means you want instant update of the list?
2. For app if bug then we will provide support.
Thanks
the top listing not Expires, i choose 1 day expiration time, but it doesn’t expire and still shows forever
and quick view error ….how to fix that, nobody to help me ???
Hello,
Sorry you face issue. Saturday & Sunday is Limited support. Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
I did create ticket, help me check
where can i get main License Key and store License Key
Hello,
Classified Listing Pro, Store & Membership addon and Review Schema plugin is bundled plugins with the theme. These plugins will work without activation.
See detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thanks
thank you
There should be a bottom Tab bar to contact the listing owner via whatsapp and mail.
Hello,
In detail page has email and phone no option if add whatsapp no then whatsapp no will show.
Thanks
Yes, but it’s not that much practical. If you arrange it in a bottom bar then it will give better results, and competitors are doing the same.
hello is it possible to get a refund?
Hi team, im actually trying to use the Listing Map Page but i can find the way to modificate that section or Layout, where can i update the layout please. Thanks.
For example…i need to show in one Listing Map Page just properties from one category, but i cant find the way to edit this demo page (Listing Map). Has this theme a map widget or module to add in one especific page with the mark of the expecific categorie’s projects?
Hello,
Please create ticket with screenshot https://www.radiustheme.com/ticket-support/
Note: Your support expired please renew support.
Thanks
i am waiting for your help,my domain theme conflicted with your theme,i bought new domain,now license is only activated for the old domain,please how do i solve this
Hello,
As per Envato license policy 1 license can use only 1 live site. If you want to use 2 domains please purchase another license.
Or if want to use only 1 domain then create ticket we will re-set the url https://www.radiustheme.com/ticket-support/
Thanks
Hello,thanks for replying,but i am only interested in using it for one domain,i am not interested in changing my old website again with your theme because it caused conflict ,so help me and activate it for one domain i recently bought. thanks i will be waiting for you,i can give you the two domains, you will see i am only interested in the new domain,this is the only way i can get value for what i purchased. you can help me and reset the url. thanks
hello changed domain how can I restore my licenses?
VERSION 1.6.11 (SEP 21, 2022) after this version you guys going to release new version by this week or next week.?
Hello,
Latest version 1.6.11 all pro plugins updated in this version.
Thanks
Hello! I can’t seem to update some of my plugins i.e Classified Listing Pro, Classified Listing Store and Classified Listing – Real Estate Agent Addon . I’m being informed to “Please enter valid license key for automatic updates.” but I don’t understand this since this plugins came bundled with the theme. Kindly assist.
Hello,
Please update theme to latest version pro plugins are bundled with theme. After theme update will get plugin update.
Thanks
I have opened a ticket and followed up regarding issues with the sync of new locations and haven’t heard back yet (it’s been a week).
Hello,
Sorry, We were in the Annual Tour of the entire team. we are checking today.
Thanks
hi i would like to add watermark on my images any recommendations
Hello,
You can use a 3rd party plugin https://www.radiustheme.com/docs/faqs/how-to-add-watermark/
Thanks
How do I display registered agents
I have a number of dummy agents that are presently on the site but I want to display real agents. Please I need a clear answer to the following: 1. I have users who have registered and have uploaded properties but I don’t see a way of listing them as agents on the site 2. How do agents sign up and be listed on the site visibly to all visitors
Hello,
Store owner can add Agent. Can you please create ticket https://www.radiustheme.com/ticket-support/
Thanks
Please reply my ticket. It’s urgent.
Please check email reply.
Thanks
I don’t want to use Elementor page builder and I’m very okay with Gutenberg editor.
My question is: how do I access the plugin customized layouts and other features without having to use Elementor.
After testing the theme, I understand that the theme is built around Elementor but i appeal that other sets of customers who don’t fancy Elementor and other bloated page builders should also be considered.
My opinion is that the amount of work and time spent in building the plugin around Elementor should be spent in making the plugin extremely robust independent of third party plugins.
The plugin is already better and doesn’t need Elementor to be good.
I hope we find a solution to my appeal.
THanks
Hello,
Full Theme is based on Elementor without Elementor you will not get home page design.
Our Classified Listing plugin has Gutenberg block but that will not cover theme design.
Thanks
Just the way you have different customized layouts in Elementor, why can’t you do the same for Gutenberg or the core plugin so that all sets of customers will be catered for.
personally, i don’t need the homepage, menu, or footer designs, I just need the plugin customization styles to be available in Gutenberg and the core plugin widgets the same way it does on Elementor.
I may not be the only customer experiencing this pain. Help us please.
Or you could seek the plugin customers opinion on this to see if they want such options available to them.
At the end, it will only make your good plugin more robust!
Sorry right now not support home page in Gutenberg.
We have some gutenberg blocks in our plugin but not same looks as our theme.
Thanks
Do I need to Buy Classified Listing Pro Plugin for all the features?
Hello,
Pro plugins are bundled with theme. Without activation it will work.
Thanks
Does the map work on mobile devices? I see it only works on tablets in Listing Map
Yes it will work.
Thanks
Does it support multi currency ?
Hello,
Yes multi-currency has separate addon https://www.radiustheme.com/downloads/classified-listing-multi-currency-addon/
Thanks
Hi,
On the map, is it possible not to show exact location of the properties? We want to show an area but not the exact location.
Thank you.
Hello,
Sorry it’s coming from Google API we can not do anything on this.
Thanks
FT Framework cannot be updated and activated. Please help.
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
how do I translate, on the first page the word “detail” and “for”. I didn’t find this one for nothing.
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks