290 comments found.
Hi, I bought the template some time ago. What happens in relation to the Revolution Slider plugin? The fact is that it does not allow me to update it. Do you know how I could do it and what would be the scope of the license? Thanks
Hello,
Thank you for contacting us!
Only the direct plugin buyers can officially activate Slider Revolution with a license key. But you have Slider Revolution included and bundled with the theme. It is fully functional. There is no need to buy the plugin separately. Just update the plugin using ThemeRex Updater – https://booklovers.ancorathemes.com/doc/#installation_theme_update
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/
Regards.
Thanks for your answer. But there is a question I need to solve urgently, so I ask you: is it possible to update the Revolution Slider plugin without updating the whole theme (using my licence of course)? Regards,
Absolutely! To update the plugin https://prnt.sc/80UiMgW716Hl please follow the instructions ‘Update Option 1. Update using the ThemeREX Updater plug-in’ – https://booklovers.ancorathemes.com/doc/#installation_theme_update
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Presales Query: I tested Dflip plugin on my site and i get the error “Please set a valid document file or source” Is the plugin compatible only with this theme? Fear is if I purchase and the plugin throws the same error.
Hello,
Thank you for contacting us!
The theme is compatible with DearFlip (Lite Version). This plug-in helps you easily transform your regular PDFs and flat images into lively 3D Flipbooks. Please check the example at https://booklovers.ancorathemes.com/product/a-banquet-of-mouse/ For more information, please follow https://dearflip.com/realistic-3d-flipbook-wordpress-plugin/
We cannot guarantee full theme compatibility with any third-party plugins. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi. Is it possible to edit the categories image that shows under “choose your book” on front page. Thanks
Hello,
Thank you for contacting us!
Absolutely! The categories image can be easily changed under Products > Categories. Here are the screenshots – https://prnt.sc/wualocqqzAhS and https://prnt.sc/3Zn6e1JqSaCK
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, Could you please provide access to the backend of the demo website so that I can have a closer look at it?
Hello,
Thank you for your interest in our theme!
Unfortunately, we do not provide a trial version or demo version of themes for security reasons. You may view all the ready demo layouts on the demo preview page – https://booklovers.ancorathemes.com Also, the theme documentation file includes many screenshots of the admin panel. We do believe that our theme is well documented and you can check many articles and video tutorials that can come great in hand developing your website at https://booklovers.ancorathemes.com/doc/
Regards.
Hi, is it possible to add memberships on pages like this? or a pmpro ‘join now’ membership button here https://booklovers.ancorathemes.com/team/amy-stevens/ so that only members with membership can view the profiles
Hello,
Thanks for contacting us!
While it sounds like a fantastic idea for future development, we do not have the membership feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
You may also use an alternative solution: set your page as private using a password: https://enwpgo.files.wordpress.com/2022/08/password-protect-pages.jpegAnd provide a password to your members.
Regards.Thank you so much and is it possible to add and show group types on front end authors page?
i am interested in your theme but i want to know if you can customize it for people to publish thier own books ( self publishing ) can you do it ?
Hello,
Thank you for your interest in our theme!
It sounds like a fantastic idea. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
HELLO , I BOUGHT YOUR THEME ( BOOK LOVERS ) AND I INSTALLED IT TO MY WEBSITE AND I MADE A MISTAKE WITH THE INSTALATION SO I DELETED THE WORDPRESS AND INSTALLED THE WORDPRESS AGAIN . NOW I TRIED TO INSTALL THE THEME AGAIN ON THE SAME WEBSITE BUT IT SAYS THIS ” Theme is not activated! Reason: This purchase code is already in use on a different domain. If you want to activate the theme, purchase another license. If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/ ” PLEASE HELP ME TO RE INSTALL IT AGAIN , I DID NOT USE IT FOR ANOTHER WEBSITE ONLY MY WEBSITE . PLEASE HELP ME I BEG YOU .
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab – http://booklovers.ancorathemes.com/doc/#domain_disconnection
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
THANK YOU
You’re more than welcome.
Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Hello! We have renewed support directly on your website, as advised, yet we are unable to log into our account. Please check the payment reference: #110243.
We would need our theme license to be disconnected, in order to be able to use it on (the same domain), yet new installation. We have problems regarding update.
Hello,
Thank you for contacting us!
Your purchase has been verified. To submit a ticket please go to https://themerex.net/support/ > click Open A Support Ticket > fill the form and enter your Support Purchase Code in the respective field. Here is the screenshot – https://prnt.sc/ZfxFcEjrq8Wt
If you experience any difficulties, please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
I opened a support ticket but no response so far. I apparently activated the purchased theme but the disconnect button appears nowhere not on main domain and dev were i thought i could have activated it first. is there a way to do it manually. It’s quite urgent, any help will be highly appreciated! thanks
Thanks to the support team, I got the answer and help!
Hello,
Thank you for choosing our theme!
Glad we could help! You’re more than welcome. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to assist.
Have a nice one!
Hi,
We are using Booklovers Version: 1.4.4, But after latest version of WordPress upgrade. It seems “ThemeREX Utilities” plugins gets many compatibility errors. That’s why we can’t create new posts or some task.
Today I tried to update theme and required plugins but after download latest version. It seems “ThemeREX Utilities” is missing and mention us to install ThemeREX addons plugin. Is that ThemeREX Utilities is deprecated or stopped supported with latest version?
After new themes update we are facing All VC and addons elements stopped working. It gives us raw code NO OUTPUT at all.
Error from WP Debug Log: https://prnt.sc/_8uWzEvOenNR
After Update latest version: https://prnt.sc/ZVuNQ6ggHtAs
Please reply if possible: Is that ThemeREX Utilities is deprecated or stopped supported with latest version?
Best Regards, Thecodude
Hello Thecodude,
Thank you for contacting us!
Starting from version 2.0, there was a major theme update and migration to another page builder. If you choose to update the theme, you need to set up the website again and re-build the content using Elementor. Please follow these steps to update the theme to 2.0 – http://booklovers.ancorathemes.com/doc/#installation_theme_update
If you have any questions, please submit a pre-sales ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.
Regards.
Is it theme mobile, tablet responsive ? Why speed low for mobile view? pageinsight.
Your website not mobile-friendly. Please check it
Hello,
Thank you for being so interested in our theme!
Our template is fully responsive. Please check http://booklovers.ancorathemes.com/ on a tablet and mobile devices.
Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance. Just provide your website url in the support ticket at https://themerex.net/support/
Regards.
Another Pre-sale: can users register and post some book reviews on their own?
Hello,
Thank you for being so interested in our theme!
Booklovers is great choice! The users can easily submit reviews and ratings – https://prnt.sc/Hy8-FVY_2q5P Please see https://booklovers.ancorathemes.com/product/the-long-road-to-the-deep-silence/
Regards.
Pre sale question: does the theme have the ISBN fields? does it allow to put several authors on one book? thnx
Absolutely! ISBN, Author, etc. (https://prnt.sc/e6E4vapMvuea) on the product page are added as Product attributes. Here is the screenshot of the product settings in the backend: https://prnt.sc/1wphjtq
Regards.
HELLO , I AM INTERESTED IN YOUR SCRIPT , PLEASE TELL ME HOW MUCH IT WOULD COST TO ADD A CUSTOMISED DEISGN SELF PUBLISHING BUTTON FOR PEOPLE TO PUBLISH THIER OWN BOOKS . JUST LIKE AMAZO .
Hello,
Thank you for your interest in our theme!
What a great idea! Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be happy to find a solution for you.
Regards.
Hello, too many problems with the theme, Elementor plugin suddenly stops working while editing pages, the page load in Elementor mode but with little transparency and cannot work on it. Also, products doesn’t load on Elementor. I tried all solutions and still have problems.
Hello,
Thank you for contacting us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hello i want to buy this theme. But first i just want to understand one thing. My website will sell only printed book format, so can i remove the option of choosing between downloadable or paper format?
Hello,
Thank you for your interest in our theme!
Sure. You can easily remove that option. Please check the example – https://booklovers.ancorathemes.com/product/the-story-about-me/
Regards.
Can users de-register the theme if the website has been removed? Can you use the theme on a LOCAL or STAGING area also concurrently? Thanks.
Hello,
Thank you for choosing our theme!
Absolutely! The feature “Disconnect domain” has been already implemented in the Theme Dashboard: Theme Panel > Theme Dashboard > General – http://booklovers.ancorathemes.com/doc/#domain_disconnection
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
One theme license can be used for one website/domain only. But you can easily set up the site on a test domain for development purposes and when finished move it on the proper site/ activate it on the new domain with no problems.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
And secondly can a vendor self publish on the platform?
While it sounds like a fantastic idea for future development, we do not have such a feature available yet. However, you may try using multivendor plugins with the theme. In case some additional stylesheets are needed for its full compliance, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
i need to understand this Online Book, Paper Book. For me i need users to purchase and read online. Plz help i want to purchase the theme
Hello,
We appreciate your interest in our theme!
WooCommerce plugin that is bundled with the theme lets you create downloadable products (for Online Book or e-book), so visitors will be able to download items after purchase: https://docs.woocommerce.com/document/digital-downloadable-product-handling/ Also, it is possible to send online reading link for a book. To buy a printed book, one needs to choose a Paper Book format.
Regards.
Hey. A crush happened on my server and I cannot unlink my domain to relink it.. due to me moving servers and not having the most experience I now cannot link my domain again to edit my theme… could you please manually unlink it..? The one-time deactivate link does not work on my end either…
I am positive this is the last time I will need your assistance as I have found the hosting provider I will be using from now on. It has been really inconvenient trying to disconnect the domain. And I’m not even trying to use it on a separate domain. It’s the exact same domain..
Hello,
Thank you for reaching out to us!
We have manually disconnected the license this time. Please activate the theme again. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
Regards.
Hello! I want to make an E-Book library with expired copyright for free download… So I don’t need any “Buy now, prices, add to wishlist” etc buttons. I need the “Download” button. Is it possible?
Hello,
Thank you for your interest in our theme!
To have free download option you need to use additional plugin. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. As for the expired copyright for free download, please feel free to contact our Custom studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
