71 comments found.
Hello, my site turned wodn because of the WGL Extensions plugin plugin
My website suddenly got this error and my website is down without this extention and it showed that error below “There has been a critical error on this website. Please check your site admin email inbox for instructions”
I have deactivate the WGL Extensions plugun and then website is turned on but the all styles and designs are lost As soon as WGL Extensions plugin is required and all depends on this plugun then
I dont know why it happened and please help to solve this issue ASAP pls
I was trying to submit a ticket but it says “support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Guys I have purchased it and it happed suddenly its not from my side Kind Regards,
Nadir
Hi!
The issue was caused by the automatic Elementor plugin update.
Please ensure to update the theme and bundled plugins. We released the update with the fixes a few days ago.
You can find 3 ways how to update the theme here: https://webgeniuslab.ticksy.com/article/19061/
After the update of the theme and the Core and WGL Extensions plugins, please, go to Elementor > Tools > Update Elementor CSS: https://prnt.sc/sbd6zg
this article doesn’t tell me much https://webgeniuslab.ticksy.com/article/19061/
You just need to update the theme and all bundled plugins.
Every time i try it it breaks the page and I have to deactivate the WGL Extensions Please advise
Everything is updated it
as soon as I activate that plugin it crush is the website please take a look https://ibb.co/b6CRs9h
I fixed it
Broke the site:
Fatal error: Uncaught Error: Call to a member function save_scheme() on bool in /var/www/wp-content/plugins/wgl-extensions.bakk/includes/elementor/init.php:197 Stack trace: #0 /var/www/wp-includes/class-wp-hook.php(308): WGL_Extensions_Elementor->save_custom_schemes(’’) #1 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /var/www/wp-content/plugins/elementor/includes/plugin.php(658): do_action(‘elementor/init’) #4 /var/www/wp-includes/class-wp-hook.php(308): Elementor\Plugin->init(’’) #5 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /var/www/wp-settings.php(623): do_action(‘init’) #8 /var/www/wp-config.php(103): require_once(’/var/www/wp-set…’) #9 /var/www/wp-load.php(50): require_once(’/var/www/wp-con…’) #10 /var/www/wp-admin/admin.php(34): require_once(’/var/www/wp-loa…’) #11 /var/www/wp-admin/index.php(10): re in /var/www/wp-content/plugins/wgl-extensions.bakk/includes/elementor/init.php on line 197
Hello,
The issue was caused by the automatic Elementor plugin update.
1. Update theme( you can download the latest version from ThemeForest.net)
2. Update bundled plugins.
3. Go to Elementor > Tools > Update Elementor CSS: https://prnt.sc/sbd6zg
Hi, my license expired but my website just stopped working because it says one of the plugins has an error when it was updating. The error details are below. Can you please help me figure out what I need to do to get this site back up?
Error Details
An error of type E_ERROR was caused in line 201 of the file /home1/aylogist/public_html/wp-content/plugins/wgl-extensions/includes/elementor/init.php. Error message: Uncaught Error: Call to a member function save_scheme() on bool in /home1/aylogist/public_html/wp-content/plugins/wgl-extensions/includes/elementor/init.php:201 Stack trace: #0 /home1/aylogist/public_html/wp-includes/class-wp-hook.php(310): WGL_Extensions_Elementor->save_custom_schemes(’’) #1 /home1/aylogist/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #2 /home1/aylogist/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home1/aylogist/public_html/wp-content/plugins/elementor/includes/plugin.php(658): do_action(‘elementor/init’) #4 /home1/aylogist/public_html/wp-includes/class-wp-hook.php(310): Elementor\Plugin->init(’’) #5 /home1/aylogist/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #6 /home1/aylogist/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home1/aylogist/public_html/wp-settings.php(632): do_action(‘init’) #8 /home1/aylogist/public_html/wp-config.php(101): require_once(’/home1/aylo
Hi!
The issue was caused by the automatic Elementor plugin update.
Please ensure to update the theme and bundled plugins. We released the update with the fixes a few days ago.
You can find 3 ways how to update the theme here: https://webgeniuslab.ticksy.com/article/19061/
After the update of the theme and the Core and WGL Extensions plugins, please, go to Elementor > Tools > Update Elementor CSS: https://prnt.sc/sbd6zg
Appreciate it. It worked perfecty.
Hi,
This is a pre-purchase question:
According to the change log, the latest template update is August 2022. But in the bar on the right, where the technical summary of the template is, it says that the last update was in July 2023. What is the reason for this difference in information?
Thanks in advance.
Hello! Thank you for the great question. The latest update was in July 2023. We just skipped to update the change log.
Hello I have use d this purchase code when i developed test website for one company. But they didnlt liked it. I have removed that website. Now I was going to use this theme and develop other website. BUt it is saying me
THIS PURCHASE CODE ALREADY REGISTERED Please help me to solve this issue. I can approve that I bought this theme and not used anywhere.
Done.
I can’t use my slider revolution any more as it is requesting for iincense. It was working all fine when i installed the theme months and don’t remember if it requested for a lincense key. Is slider revolution lincense included in the theme purchase or do we have to separately purchase it to be able to use it on your theme?
Hello! Most likely there is some mistake. Revolution Slider is bundled with the theme. That means you can use it without a purchase code.
Hello, my support expired and directly I got this error from your core plugin :
Fatal error: Uncaught Error: Call to a member function save_scheme() on boolean in /home/berbtiwp/website/wp-content/plugins/wgl-extensions/includes/elementor/init.php:200 Stack trace: #0 /home/berbtiwp/website/wp-includes/class-wp-hook.php(308): WGL_Extensions_Elementor->save_custom_schemes(’’) #1 /home/berbtiwp/website/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/berbtiwp/maritagroup.berberflavors.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/berbtiwp/website/wp-content/plugins/elementor/includes/plugin.php(658): do_action(‘elementor/init’) #4 /home/berbtiwp/website/wp-includes/class-wp-hook.php(308): Elementor\Plugin->init(’’) #5 /home/berbtiwp/website/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /home/berbtiwp/website/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home in /home/berbtiwp/website/wp-content/plugins/wgl-extensions/includes/elementor/init.php on line 200
Hi!
The issue was caused by the automatic Elementor plugin update.
Please ensure to update the theme and bundled plugins. We released the update with the fixes a few days ago.
You can find 3 ways how to update the theme here: https://webgeniuslab.ticksy.com/article/19061/
After the update of the theme and the Core and WGL Extensions plugins, please, go to Elementor > Tools > Update Elementor CSS: https://prnt.sc/sbd6zg
Hi, After installing demo content i have this error Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 765952 bytes) in /htdocs/wp-content/plugins/wgl-extensions/includes/meta-box/inc/field.php on line 92 Can i have a support?
Hello! Of course, please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Hi there. Before purchasing I want to ask you, which translation plugins theme supports?
Thanks.
Hello! Our theme work well with Loco translate and WPML.
I bought this theme some time ago and only used it on a test server. I tried to install it today on a live website but it says the licence cant be used. I tried to submit a support ticket but it says my support licence has expired. Please can you give me an email address or fix the issue for me.
Hello! You can try to activate it now.
HI, I just bought the theme, I try activate and says its invalid. I checked 3 times. Help pls? Thanks!
Hello,
Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
We provide support services only via the forum.
Hello I have use d this purchase code when i developed test website for one company. But they didnlt liked it. I have removed that website. Now I was going to use this theme and develop other website. BUt it is saying me
THIS PURCHASE CODE ALREADY REGISTERED Please help me to solve this issue. I can approve that I bought this theme and not used anywhere.
Hello! Try to activate it now.
working perfectly. Also one question. This is test domain. And when I finish development I will move to real domain where I can face same problem. Will you help me to resolve it?
Of course, but you are also able to do it from the WP dashboard.
deactevate and activate in new domain?
Yes, You are.
hello again same issue. Now I moved to another domain. Please help me
Hello?
Done.
Hello, is the RTL out, I would like to purchase this theme, but would want to make sure that the RTL is supported for this theme. Please let me know.
Hello! Yes, We added RTL to this theme.
Hi i want to buy this theme, are there specific requirements you need for this theme, my wordpress requirements are this; PHP version 8.1.12 (Supports 64bit values) | PHP SAPI fpm-fcgi | PHP max input variables 5000 PHP time limit 120 PHP memory limit 256M Max input time 60 Upload max filesize 128M PHP post max size 128M
are these good?
Hello! It should be more than enough.
I used the purchase key to activate the theme, after replacing the hosting, the former website is no longer functional. Please assist me with activating the theme since when I try to activate the same item on a different hosting.
Thank you for the submitted ticket to our support forum. It is the right way to resolve an issue.
Hi, I installed this item on my domain, but I changed my file system and started a new installation, but i got this message: THIS PURCHASE CODE ALREADY REGISTRED. Help! thanks in advanced.
Hello! Make sure to submit a ticket to our support forum regarding this request.
Does the theme has rtl support?
Hello! We are going to add it with the next theme update.
I’m looking to purchase this theme, but the Woocommerce doesn’t look like it is working in the demo. It’s not adding to the cart, will this work if I decide to buy install it?
Hello! It works without the Envato iframe, check the next link please: https://wgl-demo.net/transmax/shop/
Hello,
I have activated the license last year, on dak**.de, and that installation is no longer active since almost 1 year. I wanted to use the theme on dak**.ro and i cannot. Why ? 1 license = 1 domain, right ? I have no domain now.
I also cannot add a ticket to your support platform – support license expired. I don`t need any fix to the theme, just to activate it because I PAYED FOR IT
I repeat – right now, i have NO ACTIVE install of the theme. Zero ! None ! And i cannot use the theme i have purchased
Hello! You can try to activate it now.
Hello ! It works! Thank you!
