641 comments found.
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hello, I purchase my theme bundle last year and WP Bakery Builder license is now showing as expired. I understood a license was included. Is this correct and if so, how I activate? Thanks
Hi, you don’t need to activate them, you can still use them normally, we always provide the latest version. you can get the latest version by deactivate and delete WPBakery -> go to Appearance -> install plugins -> reinstall WPBakery
Regards, linethemes
I was wondering why after importing the theme, the image boxes are not loading correctly. Did I do something wrong? I only imported it. https://paste.pics/KT3FG
Nevermind, I already fixed it. I was missing to install and activate one plugin thanks 
Good afternoon, I am interested in the template, but I was wondering if it would be available in HTML so that I can then adapt it to Django.
Thanks
Hi! Unfortunately we only have the WordPress version available.
Regards, Linethemes
Hi, I am looking forward to get this theme, but before that i just need an information regarding the required “php info” or “php time limit” to install a demo.
Hi! This theme requires:
PHP 5.3 or higher.
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
Regards, Linethemes
can you help, it appears both themes are getting mixed up? i want to use child theme but both of them are showing up?
https://prnt.sc/Y4jvOjBle3IiHi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
I wanto to buy this theme but I noticed that Adguard browser addon blocking some elements and website looks a little bit messed up (margins and paddngs). Could you fix that?
Hi! Can you give me a screenshot?
Regards, linethemes
Sure. I am using Firefox. https://imgur.com/a/RE6Y1ZE
??
Hi! I checked again but the website is still working fine: https://prnt.sc/-L25-5PLYB2j
Regards, linethemes
It depends which filters are activated
Hello, as we see you are using ggoogle fonts. Did you support option to store that fonts locally and implement wp_enqueue_style ?
Hi! sorry, i don’t understand your question, this theme support google font, you can change any font from google.
Regards, Linethemes
Hi! How i can modify/remove page title image’s gray overlay opacity (banking and financial)
https://live.21lab.co/nanosoft/industries/banking/Hi! Please go to Edit Page -> You can edit or delete row: https://monosnap.com/file/ecNVtNDj0ghSYK97tig3dvU0rQPQ5h
Regards, Linethemes
Hi, there’s no such option. I’m talking about the page settings and the article picture that is set on the right side panel
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Update a Theme without getting existing things disturbed. No option to Update the theme to the latest version. I worked on a child theme. And when I tried Activating the Parent theme everything got discturbed.
Hi! re-activate the child theme and see if everything is ok? (you can update the theme without switching to the parent theme)
Regards, linethemes
There is no option for Updating the current Theme I have Already Reactivated the Child theme. Nothing got disturbed in the Existing website. But more Important thing is to see the updated version of the Theme.
Hi! You can update theme by way: Click Add New (child theme is still active): https://prnt.sc/IOWJhJCiixWu -> Click Upload Theme & Install New version https://prnt.sc/pThak8gWTFs7 -> https://prnt.sc/04GMe4q4U3ov -> Done!
There are many ways to update, you can also use this plugin: https://www.envato.com/lp/market-plugin/— And don’t forget to backup before updating
— If you are afraid of losing settings in your customization try using the following plugin: https://wordpress.org/plugins/customizer-export-import/
Regards, Linethemes
Project Hook is missing theme Builder Editor.
Hi! Please go to WPBakery Page Builder -> Role Manager -> Select option like image: https://prnt.sc/NlJ3eU2SntFG
Regards, Linethemes
IT BLOG, which is not even the category name, shows on top as H1 tag. This is incorrect.
The post title “Improving lives with technology – HSE lighthouse project” which is supposed to be H1, is in fact created as H2. Any subtitle inside that article is also H2. This ruins the SEO and very bad for any company out there. Please fix this asap.
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hi, how do i reduce the gap in the menu between links on desktop? I only have three pages so the nav bar looks huge. thanks
.site-header-classic .navigator .menu-primary,
.site-header-sticky .navigator .menu-primary {
width: 60%;
margin: 0 auto;
}
Regards, Linethemes
Hi, how are you?
I have a message in my PLESK that informs about a vulnerability in Advanced Custom Fields PRO plugin.
It is quite a long time that you don’t update the theme and the related plugins so I would like to know if you are preparing it for the near future.
Thanks in advance
Hi! you can update ACF Pro by: deactivate & delete plugin -> go to Appearance -> install plugins -> reinstall plugins
Regards, linethemes
Thank you for your tip!!
Hi! I can’t save a row as template in WPBakery / JS_Composer anymore. Is there a known fix for that?
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Thank you. Anyone else with a solution? Because this seems like a JS_Composer and Theme problem that happens again and again. Don’t want to renew my the support just for this, thanks.
Hi! You can submit ticket at General Question Category (with out purchase code)
Regards, linethemes
Ah okay, thank you very much!
Hi guys, see this https://prnt.sc/9kja6rojrxXN how do I change the highlighted text please? Thank You
Hi! Please go to Customize -> Header & Footer Builder -> Navigation Bar (Header Settings) -> Scroll down to Navigator Info: https://prnt.sc/1aX7URMrN0fx
Regards, Linethemes
Many thanks. Sorted.
Can you please release update with updated plugin Advanced Custom Fields PRO. It has security fix released on 14th July, needs to be updated asap. Thanks
Hi! Please update by way: Deactivate -> Delete Plugin -> Go to Appearance -> Install Plugins -> Reinstall Plugin.
Regards, Linethemes
Hi. How do I change the layout of the main menu. Looking to move the logo from the centre to the left, then put the menu options in the middle, more space out and a little bolder. Thanks!
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hi, Why am I not able to delete Mailchimp for Wordpress plugin. I have my own mail server subscribe code. I need to remove it, but it says you can not delete it while it’s in use on main site. it’s deactivated, but can’t delete. plz advise. Thank
Hi! you can manually delete it by accessing FTP.
Read more: https://kinsta.com/blog/uninstall-wordpress-plugin/#uninstall-wordpress-plugin-ftp
Regards, Linethemes
problematic theme, total waste of my money
Hi! What problem are you having with the theme? Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
