548 comments found.
Your FoxBot doesn’t seem to be working today. I have typed my request out a couple of times but they are not appearing in the chat widget.
Please look into this because we have wasted some time today and I can’t afford to waste time as we need to get going on our project.
Thank you.
Hello,
We are so sorry for the bad experience. Our support team has reached out to you via live chat. Please keep us updated about your problem in the live chat.
Thank you.
Hello.
I bought the theme last year. But it took 1 year to set up my website. I am building my website now. But your system won’t let me message you saying that my support period has expired.
I’m requesting a little customization, can you create a little css code for it and post it here? Or can you send the code to my email address? isakoc@hotmail.com
The theme detects the color names we type, but there is no label color for the color “Multicolor”. How can I do that? I’m posting an image link below that shows you where I’m talking about.
https://i.hizliresim.com/549v5g9.png
mysite: https://www.turkishlightings.com
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App. Our team will help you right away.
Thank you.
Thanks, they helped right away.
How do I add the PayPal Checkout button under the add to cart button on the product page? I couldn’t find it in the theme settings.
In the screenshot below there is an image of what I want.
https://d33v4339jhl8k0.cloudfront.net/docs/assets/578f6647c6979160ca1453fe/images/5addee0e2c7d3a0e93679aad/file-JGn5LuNedp.pngHi, the foxkit app for Shopify has been down all day and all the features are disabled. I emailed you today but did not get any response. Please fix ASAP!
The error message:
https://foxkit.app/ Connection timed out Error code 522 Visit cloudflare.com for more information.Hello,
We are so sorry for the inconvenience. Our dev team is fixing the problem now. We’ll reach back to you as soon as it works.
Regards
Hi. Your app is back ONLINE but it seems to have caught amnesia!! It doesn’t remember any of the previous settings and is asking me for the license code after a year that we’ve been using the app?!! What the heck is going on.
This website is heavily relying on the app features with thousands of daily visitors!!!
I can’t use your ticketing system as it seems to be suffering from amnesia too! It says that I need to create an account, when I attempt to do that, it says that I am already registered and when try to login, it doesn’t recognize my credentials either!!!! I AM ABSOLUTELY FRUSTRATED!
We are fixing the problems and restoring the data. Please wait for just a little bit more. We are so sorry for causing this issue and thank you for your patience
Hello, I purchased this theme a while ago. My license is still active on a shopify site I’m not using anymore for months. Since I did not subscribe any shopify plan I want to use the license in a new store (the current one is blocked because of unuse and no subscription). Can you please revoke my license on my old site, so I can use it on my new one? How can I do so?
I want to buy aditional license as well, when is that the current offer ends up?
Thank you in advance
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App. Our team will help you right away.
Thank you.
Love the extras that comes with the theme, but it looks like the speed test is no where near the advertised, failed the web vitals too for both mobile and desktop. https://pagespeed.web.dev/report?url=https%3A%2F%2Fdemo.minimog.co%2F&form_factor=desktop speed matters a lot for SEO and Ux these day. Any plans on improving these?
Hello, thank you for your feedback. We are working on the speed issue, it will be fixed soon. Regards
Hello, I purchased this theme a while ago. My license is still active on a site I’m not using anymore for months. Can you please revoke my license on my old site, so I can use it on my new one.
I tried to contact support, but my support for this theme is expired and I don’t wanna renew it for such a minior thing. Please help me.
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App, they will help you right away, no need to renew the support package.
Thank you.
so i use the minimog theme and after i did a website restoration the product act funny some show out of stock when they are in stock in edit product page and when i pick a variation the image wont change in product page it happens to the product i ve restored with website.
when i created a new product variation swatchers and product shows fine.
but for older products that got restored via cyberpanel website restore have bugs
show out of stock when they should show in stock and the imagine variation swatches wont display the image
Hello,
I don’t see your purchase badge, have you bought Minimog Shopify theme? I just checked and see that you have reached us via Ticksy several times to get support for MinimogWP.
If you’re asking for support for MinimogWP, since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step.
Thank you
Just a quick pre purchase question, Where can I find the details of the recent updates? Or release note?
Hello, you can check details of recent updates and releases here https://changelog.minimog.co/. It’s placed at the end of the item description. Regards
Hi there, with your theme “Coming Soon” page doesn’t show password. Is there anywhere settings to show password on the “coming soon” page? thank you.
Hi,
You can do it here https://prnt.sc/yrEaL0kNoT8_
Please contact our support team via live chat on https://minimog.co or FoxKit App.
We will guide you do it better.
Thank you.
... You right, I was blind. Thank you!
hi, use your theme, can i use this methods upload my size chart? https://tinyurl.com/2xkvhatr
Hello, we have size chart feature in the FoxKit app, very easy to set up and 100% free. You can use it instead of the size guide in metafields
And Also, having a linkable blog author name link with a customizable page/link would be great. If you are optimizing your theme to be the top SEO optimizer shopify theme, then you just have to make this as a feature. Google EAT is very important thing for SEO and people often want to know the author info.
Also noted! Thanks for the recommendation.
Please, add a feature to make a custom html block in a Blog Sidebar. Having an ability to customize the sidebar of your blog is crucial. There’s so much info could be added!
Hello, thank you for the recommendations. Great idea! I have noted them down and passed them on to the dev team. They will consider putting them in the next update.
Is there a way to allow content pages to be searchable alongside product pages?
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App. Our team will guide you do it.
Thank you.
Hello, I have purchased this theme for a client and the foxkit app simply does not work. The support was not helpful with ” Hello sir. You can access to Foxkit app => install demo for install new theme”. No, I can’t access to Foxkit app and no, the error message (“You don’t have access to the shop”) does not go away. The chat support was not supportive so far and operates only 1 or 2 hours per day with no indication for time zones. They simply stop responding with a “Back on Sunday” notifier. So far, this purchase was very bad and I hope to get support soon. If I don’t get the theme running on Monday, I will rate this accordingly.
I was able to solve it myself in the end – For anyone facing the same problem: On foxkit.app you have you enter not only your shop name like “yourshop”, but the whole backend URL of your shopify store like “www-yourshop-com”. Then it works like a charm! I will close my support tickets now.
That is great to hear.
If you need any other helps, please contact our support team via live chat on https://minimog.co or FoxKit App .
Regards
Hi, we notice from the screenshot in your docs for Theme Installation that it is possible to have more than 1 demo theme as ‘unpublished themes’.
Before we choose a demo installation we need to know what is created, i.e. demo products and photos? Blog articles?
What demo content is created exactly?
Also, if we choose to install another demo theme then does it replicate the demo content on our site all over again?
We know from using demo content in WordPress themes, for example, that a lot of time is wasted in cleaning up our sites after installing demo content.
Thanks.
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App to get the best support.
Thank you.
Just installed your theme for our new project and we are impressed by the user experience so far.
Love how Foxkit integrates so tightly with Shopify with everything easily accessible in the one place.
Glad we made the switch from WooCommerce to Shopify!
However, there’s only one issue so far…
We cannot decide which demo to use; they all look great!
Thank you so much for your kind words 
I hope you’re happy with it.
If possible can you go to https://themeforest.net/downloads and give us the best rate for our product, that will make us very happy, and continue to make support and update the product better in the future.
Thanks a lot!
You’re welcome, thank you for developing such a great theme!
I have just posted a review.
Thank you so much for your support
Your support is terrible, I’m trying to reset my password and the system completely malfunctions. I was asked to contact you via chat and have to wait for an hour?
Hello, our support will be slower than usual on weekend. Hope you can understand. For your question, please follow up on the live chat you have opened at https://minimog.co/. Thank you.
I have your theme in my shopping cart ready to go and I thought I’d try your Foxkit and Free Trial of theme to see if it fits my brand.
After I installed the demo version inside Foxkit, and clicked Preview Button I encountered this error:
Theme cannot be previewed because it’s missing one of these required files: layout/theme.liquid, config/settings_schema.json
Are you able to fix this so I can see on frontend if the theme suits my products?
It seems I can now view Preview. Sorry for the trouble.
Hello, sorry for the inconvenience. Hope you enjoy the theme. We are having a huge discount for Minimog now so make sure you don’t miss it. Thank you
I’ve had a good play with your theme, and I quite like it. It’s clean and fresh. I do have (2) Pre-Sale questions:
1. Is this theme using CSS only? Or, are you still using SCSS in stylesheets?
2. I would like to show a video on my homepage slider with static JPG slides. Is that possible?
Sorry, forgot to include: I’ve set my header to show the Account Icon but its not showing. https://snipboard.io/tKq5g3.jpg
I went to purchase your theme for $48 and its showing as $88 in my shopping cart. It’s only the 30th Oct. Your sale doesn’t end until 31st Oct. Please advise how I can purchase for $48 as per your advertising on Item List Page
Hello, the sale ends at 11:59 AEDT Oct 30th. After that, the price came back to $88. For the pre-sale questions, please contact our technical support via https://minimog.co/. Thank you
Again, I went to purchase BEFORE your deadline, and the sale price was already back to its normal price. Given that your theme is still in my shopping cart, what can you do to assist?
We don’t control the price change since Minimog was in Envato campaign. Envato set the price automatically so it will go back to the normal price when sale time ends. Unfortunately, we can do nothing about that. Envato will run another campaign at the end of November, hope that Minimog can make it to the promo list. If you’re not urgent, you can wait till then.
Okay. I will purchase elsewhere.
Thank you for your interest in our theme. Please note that ThemeForest is our only sale channel. If you buy Minimog from somewhere else, it might cause a lot of issues and we can not help you with that. Regards
Hello, I really like your theme and want to buy but I have a question:
1. When the sale will end for Minimog shopify theme? 2. I need also the Minimog WordPress theme will you offer a discount if I bought both themes?
Many thanks
Hello, thank you for your interest in our theme. For your questions
1, Our sale ends October 30th, 11:59pm AEDT
2, Currently we don’t have any discount when customers buy Minimog and MinimogWP. You can wait till the end of November. Envato will run a huge campaign for BFCM. Both Minimog and MinimogWP will be on the list.
Regards
Hi there, We want to use multi languages. One of the shopify requirements: A theme that’s compatible with selling in multiple languages. If you’re using a third-party theme, then you can contact your theme developers to check if it’s compatible. Could you confirm?
Hello,
Please contact our support team via live chat on https://minimog.co or FoxKit App. Our team will help you.
Thank you.
