373 comments found.
I recently migrated my sites from Godaddy to Siteground. One of my ArcHub sites will no longer load Elementor Pro editing. I have disabled all plugins, but only disabling Elementor Pro allows me to load Elementor. Has this come uo with the them before? I have spoken with Elementor Support twice and they point to the theme plugins as the issue. Really need some help here. Thanks. Ticket coming.
We’re looking forward to receive the ticket, technical team are ready to assist you.
i have already added the support ticket before posting here and its 2 days and no reply – my LIVE site in mess condition
https://liquidthemes.freshdesk.com/support/tickets/16222Hi there,
I see it’s already fixed and responded, please respond if you need further help.
Cheers, Team Liquid
portal.liquid-themes.com, the portal has been down for three days. I have a problem logging in? I activated the theme a couple of days ago and now I can’t access it and do the deactivation/activation again. I am not allowed access. Just pop up some pink box after entering user/pass. Is a solution being worked on or am I doing something wrong?
Hi there,
The portal is working without any issues, could you please double check. If the issue persists kindly check on incognito window.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Hi, the demo import function is actually not replacing the settings. Could you please fix this issue? After importing a new demo, everything is getting mixed. and when I demo import its come 3 times on the main page (its means 3 themes above each other ) you will see it I’m already open new ticket and I’m wait for your responds
Hi Elmasry,
You can import only the required part of the demo without the settings.
Moreover, Hub Collection allows you to import headers, footers, sections which is a next level solution.
Cheers, Team Liquid
Hi What editor does this theme uses? thanks
Hi there,
The editor is Elementor.
Cheers, Team Liquid
Hi Team I want to de-active license from local to use it on LIVE website, we already created a ticket .Please help.
Suggestion : There should be an option where we ca deactivate the license on the temporary domain when making the website live on permanent domain
Hi there,
You have development and production links. So both can be used, unlimited times.
Could you please submit a ticket, we’d love to assist you.
Cheers, Team Liquid
i have already added the support ticket before posting here and its 2 days and no reply – my LIVE site in mess condition
Hi, the demo import function is actually not replacing the settings. Could you please fix this issue? After importing a new demo, everything is getting mixed.
Thank you!
Hi there,
Could you submit a ticket, we’d love to take a closer look what’s wrong there.
Have a nice Sunday.
Hi , pls remove license from one domain and let me use it on other domain. I can’t do it myself, vey confusing, I need to change domain to use ArcHub. I opened ticket. Pls reply ASAP.
Thanks!
I couldn’t find out the ticket, could you please pass the ticket ID. So that I can help you.
Have a nice Sunday.
Hi Team I want to deactive license from one domain and want to use it on another already created a ticket but no answer. Please help.
Please come back quickly. I need to publish the original site. thanks
Could you please pass me the ticket id?
Where can I submit a ticket? I dont know. Please help me
Hi there! I’ve just purchased your theme and I can say it’s really good. The problem is that after I selected a certain demo page, I noticed that the menu is missing on desktop and showing a different one on mobile. I kindly want to know how to fix this issue and am I obligated to delete everything and reinstall the theme?
Hi there,
Could you make sure a header is already assigned, feel free to submit a ticket if you need further help. We’d love to assist you.
Cheers, Team Liquid
Hi, how can I edit the portfolio meta? i can’t seem to find it in dashboard or documentation
Hi there,
Did you manage to edit the page, scroll down and you’ll get to see.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Activation not working. Ticket sent. Please reply.
Sure thing, technical support is checking.
Have a nice day, Team Liquid
Please fix your site ( liquid-themes.com), so we can access the template again, thanks.
Hi there,
It’s working fine already.
Have a nice week, Team Liquid
Hi! Any idea why I can’t import any blocks from ArcHub collections anymore? It just says ”templates_request_error – ınternel server error”.
Hi Kubra,
Could you please check again.
Have a nice day.
Cheers, Team Liquid
How to change the default logo with my logo in mobile? In desktop is already working but in the mobile version keeps your default version. Thanks
Hi there,
Did you manage to upload your logo via Site Settings > Site Identity > Logo > Mobile logo.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
in site Identity there is no such a option as Logo, only Site Icon
hi team where is link to your change log? what is the current version of your theme? Also why does your theme load so slow?
Hi there,
Changelog is on the portal, which is for the users who purchased. I cannot see you have purchased the ArcHub theme.
ArcHub theme is blazing fast! Which link loads so slow?
Cheers, Team Liquid
Hi team that is not correct. The changelog is here: https://hub.liquid-themes.com/arc-changelog/
We needed to assess change log as we are developers for a client, and they are having issues and want to see if these issues resolved in theme change log at all.
Makes sense, yes it’s also the changelog.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Hi Team I want to deactive license from one domain and want to use it on another already created a ticket but no answer. Please help.
Suggestion : There shoud be an option where we ca deactivate the license on the temporary domain when making the website live on permanent domain
I see your ticket has already been responded.
You can activate your license on the development web environment.
Cheers, Team Liquid
Where can I edit the menu for mobile ?
find it thanks
Glad it’s fine now. Please let us know if anything pops up 
hi. I want to remove liquid slideshow DRAG options. But I didn’t find it. Please help me. Best Regards
I want to translate drag into Turkish language or I want to remove it for liquid slideshow. Please help me quickly thanks
I can send a screenshot
Could you submit a ticket with all the details? We’d love to take a closer look what’s wrong there.
please give me an e-mail. I will send screenshot. thanks
please look at https://darkarc.liquid-themes.com/
I don’t want the DRAG text on the 4-box slideshow in the LOWER section. Sorry my english is not good:) Best Regards
did you look at it?
please back to me thanks
Hi. Does this theme have a catalog mode? Removes add to cart button etc.
Also are the product/post pages customizable? We want to be able to build something like this – https://www.coverstyl.com/en/adhesive-film/wood/a1-dark-wenge/28
Hey there,
Yes, it’s doable
Here is an example of the customizable product page.
Cheers, Team Liquid
Can i build Blog Layouts Demo like this -> https://shoparc.liquid-themes.com/
No Woocommerce only Posts based.
Thanks.
Hi there,
It depends how you want to present the blog, will it be link to the post page, or to a category page etc.
Could you submit a ticket with all the details? Our technical team would love to assist you.
Cheers, Team Liquid