Discussion on Hotale - Hotel Booking WordPress

Discussion on Hotale - Hotel Booking WordPress

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Hi, I would like to buy the theme but I need some specific features and need to ensure the theme has them:

- There are 3 room types in the hotel. Each room can either accomodate a single person, a double bed or a twin bed. Each of the 3 solution has a different price to it, even if the room is the same. 

So there needs to be a bed configuration option selector with pricing changing accordingly for each room.

- There are different sleeping arrangements for children. Some of the rooms can have an extra bed added, either for one 8+ y/o child or two children up to 8 y/o. 
Each child pays extra R100/per night per stay. So we need an age differentiation on the children addition with conditional drop down capped at 1 over 8 and 2 under 8 per room.

(these 2 features needs to be available in the booking form straight away – not added as extra services, or appearing at check out)

- Need to have payment portal in RANDS

Please let me know if I can achieve what I need with your theme before I purchase it,

Thank you

Hi,

Sorry, there’s no option to do either of these in our theme :(

i have purchased this theme and plugin however it is absolutely useless if we are unable to add location search in searchbox. if we have properties in different cities is just don’t make any sense. is just waste of money and time

I created a quick example here : https://take.ms/ERKdr > https://demo.goodlayers.com/hotale/apartment/room-search/?room_amount=1&room-search=

You can create a custom filter and put the city or countries in there.

It can be managed here : https://take.ms/x2sdsm , https://take.ms/VHW0p

hi, that’s does not make sense, city or property should be first thing to be selected, no one will search dates without selecting the city or property where they want to stay, is not done well at all, it simply not works for multiple properties with multiple room options only for one property with multiple rooms. if you have only one place to rent yes but this theme and plugin but if you have multiple properties please don’t as you will be disappointed and just waste money and you will have to order new one from somewhere else

unfortunately, we will need to ask for a refund due to misleading information’s as multiple properties are not supported in search

Hi there, I’ve noticed your theme can request a deposit to be paid at checkout. Can the rest of the balance be charged to the customer automatically a certain amount of time later?

Thanks

Hello,

Users can login to their account and pay the remaining payment, this can’t be charged automatically.

Hi, I really liked your theme! I have a couple of presale questions:

Q1: Can I put a location dropdown filter on the search? (where we input the checkin and checkout date)

Q2: On the listing page(after the user makes the search), can I display all the available properties together on a google map?

Q3: can I use Woocommerce’s plugin which is my local Razorpay(india) gateway for checkout?

Q4: Can I manage the inventory of rooms of a particular category in a property across multiple properties easily?

Q5: Can I display search filters like “number of bedroooms”, “number of bathrooms” and the user can filter with those at the listing page itself?

Q6: What booking engine is your theme based on?

Hello,

Thank you for your interest :)

1. 2. Sorry, that’s not possible.

3. Yes, you can use any of the woocommerce payment plugins to accept payments.

4. Room inventory has to be managed on individual rooms, it is not possible to do that across a category.

5. Yes, filters like these can be shown on the search page, for example: https://demo.goodlayers.com/hotale/resort/room-search/

6. We use our own plugin for this: https://codecanyon.net/item/tour-master-tour-booking-travel-wordpress-plugin/

Hi there, reviews are showing on the live site however when going to room settings as admin to delete a test review it says “There’re no review available for this room. If you just added the review, please refresh the page to see the results.” Please can you assist?

Hello,

Could you open a private ticket with the site URL and WordPress username-password so we can see what’s wrong: https://support.goodlayers.com/ ?

Thanks.

Presale question! Hello!! It is posible to add a map where the properties are?

Hi i need a refund, There is not easy way to setup the rooms, Thank you for your help.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hello, we have a problem integrating a Youtube Video / Html video as a slider in the website on MOBILE devices. can you please offer support or an email where we can detail the problem? Best

Hello,

Could you open a ticket with more details and include page URL where we can see the issue: https://support.goodlayers.com/

Thanks.

Hello, I have 2 questions please, 1) how to modify guest contact details fields when booking a room. 2) checkout page (payment-summary) not working on Safari for mac…it is working on Safari mobile and Chrome but not Safari on mac…

Many thanks

Hello,

1. These fields can be changed in the wp-admin > Room Settings > General > Payment Page > Contact Detail fields option.

2. Could you open a ticket with your site URL so we can see what’s wrong: https://support.goodlayers.com/? Thanks.

Hi there how do we change the “Book Now” button link in the header? This diverts to Goodlayers demo room search and we are unable to see where to change this. Thanks

Found it sorry

It appears the images that are not loading up on the website are missing from the /uploads directory that WordPress uses to store the images of your website. I have tried to re-import the images only from the demo content of the theme, however, it seems that is not solving the issue.

Please, refer to the theme provider and kindly ask them how to proceed in order to fully complete the upload of the demo content.

Please Revert as My Developer and Hosting Team Unable to Import Some Content.

Thank you for your understanding!

Hi,

Could you create a ticket here and provide wp-admin account so our supporters could help you with this.

https://goodlayers.ticksy.com/

Hello there! I have a couple of pre-sale questions. First, I’d like to know if your theme includes automatic two-way sync process with Booking.com. My B&B is already on Booking.com but I want to have different room rates on my website and I’d like to avoid double reservations. Then, I’d like to know if your theme supports Polylang multilingual plugin. Thanks.

Hello,

Thank you for your interest :)

Yes, it is possible to two-way sync the bookings to external sites like booking.com.

Yes, the theme supports Polylang plugin as well.

That sounds great! Thanks for answering.

Hi,

Any Discount For this Theme ? Kindly Update

Unfortunately we don’t have promotion for this one at the moment. :/

So reservations made on site will update airbnb and vrbo platforms as mark those dates as unavailable?

Hi,

Yes, reservations will be synced if you add the ical URL from airbnb/other platforms in the Room Settings: https://i.ibb.co/JznY1jf/2022-09-16-06-25-13.png

Each of my properties are rented out entirely. I do not need to ask visitors how many rooms they need. Just which property.

Under “book your room” reservation form on right side, is it possible to remove the “Room” field?

https://www.rightwaytoisland.com/room/exclusive-apartment-in-miami/

Hi,

Yes, this is possible. We’ve replied to your ticket about this, please continue here: https://goodlayers.ticksy.com/ticket/3123744/

Can we add tour page too?

Hi,

First of all, Thanks for your interest :)

Yes, the booking system in this theme also supports tour as well.

Hi there, if a room is a 2 sleeper room and has a per person charge of eg $15 per person single, or $12 per person sharing. How can we set this for room? So the price is per person and is a higher charge if it is only 1 person booking the room vs 2 persons sharing. Thanks

Hi,

You can set that up like so: https://ibb.co/kDSXM6d

Hello have 2 question about how to change number of room from 1 to 10 examp.. just 3 room 2. how to Block the same date for 2 outher customer because one booking exap. 12-12.22 to 15-12.22 and outher booking same and both is to book on same room

please to help thank you

problem is when two people booking same room in the same time so how to no allow them to choose same time for same room

Hi,

You can change the number of rooms in the Room Settings: https://i.ibb.co/TwxhzfL/2022-08-29-21-39-35.png

This room will automatically be blocked if the amount of bookings is same as this number on the same date.

If that’s not working as you expect, please open a ticket and add a screenshot of your room settings so we can understand better: https://support.goodlayers.com/

I am not able to replace or put a new room picture on the front display .. please assist urgently. thank you

Hi, We’ve replied to your ticket, please continue there: https://goodlayers.ticksy.com/ticket/3107341

thank you its fixed

HI ,

A client of mine bought this theme and in order to display the Newsletter block, I get the following message: “Have to install the “Newsletter” plugin first.” Where is this plugin? where can i install it?

Hi,

You can install this one: https://www.thenewsletterplugin.com/ .

Best Regard!
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Dear author, is there an availability management in your theme so that we can manage rooms availability directly in WordPress ?

Other question, does your theme integrate with the most famous booking system like booking.com or airbnb ?

I have other pre-sale questions please:

1. Does the Booking Engine will have a direct connect with Google Hotel Ads.

2. Does the booking engine allow for the Facebook Pixel integration.

3. Does the booking engine allow customization so I can retarget people that abandon the booking engine.

Hello,

Thank you for your interest :)

Yes, the rooms are managed in the WordPress Dashboard, you can get a better idea by looking at the screenshots in the Theme Documentation: https://demo.goodlayers.com/document/hotale/

You can use the ical option to sync your bookings with other sites like booking.com.

Sorry, there’s no Google Hotel Ads or Facebook pixel integration or any option to retarget abandoned bookings.

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