66 comments found.
Hello I want to install demo content
Hi there, thanks for choosing our theme. Please follow this guide to import a demo: https://wpdocs.gitbook.io/zourney/download-and-installation/one-click-to-import-demo
If you need any technical help, please contact our support team at https://wpopal.ticksy.com/, they will check and help you.
Thanks,
hello I have a presale question can I add check-in check-out in the search and change the forms as I want ?
Hi, thanks for contacting us. Yes, it’s possible.
Hi, I’m interested in buying your theme, but the booking call to action in mobile view is very hard to convert. Is possible to: 1. Change the booking call-to-action to the top of the tour page? 2. Include a call-to-action fixed booking button in the bottom of the tour page?
And 2 doubts more: 3. It works with stripe as payment method? 4. How can I see the admin dashboard to check the hours availability option and analytics view?
Thanks
Hi there,
Thanks for contacting us.
1, 2. Yes, it’s possible by adding custom codes
3. Yes, it supports Stripe. You can integrate this add-on: https://ba-booking.com/shop/downloads/ba-book-everything-payment-pack/
4. You can check here: https://ba-booking.com/ba-book-everything/documentation/availability-calendar/
https://ba-booking.com/ba-book-everything/documentation/order-management/Are you able to change the main image (top of page) on the home pages to a video instead? Also is the theme compatible with the latest WP and PHP versions?
Hi there, thanks for contacting us. Yes, you can replace image slides with a video. Our theme is compatible with the latest WordPress 6.x and PHP 8.0. Thanks,
Hi, I don’t think I have the blog template for displaying my blogs. Also is the Babe Payment pack add-on a necessity for selling things using this theme? If so, why was that NOT specified from the beginning because that is an ADDITIONAL CHARGE of $49. That seems unfair to not specify that there are more chargers if you want to use this theme how it is marketed.
Okay I Figured it out BA Booking is free but you have to purchase each add-on to make it actually work. SO $49 for the payment $89 for the calendar. My question is, are there alternatives to BA booking that is compatible with Zourney.If not then the actual cost to use this theme is a LITTLE UNDER $200. I find it concerning that they don’t specify the total cost from the beginning.
Hi, thanks for choosing our theme. All dd-ons from BA Booking plugin are compatible with our theme. Thanks,
im sure they are. is there alternatives to ba booking?
Sorry, we only use the BA Booking plugin for the booking function in Zourney.
SO JUST TO CLARIFY, IN ORDER TO USE YOUR THEME. WE HAVE TO PAY AN ADDITIONAL $150 AFTER THE ORIGINAL PURCHASE OF $49. AND IF I DONT PAY THE ADDITIONAL BA BOOKING COST , THE THEME WILL NOT WORK. THAT SEEMS LIKE YOU ARE INTENTIONALLY MISLEADING YOUR CUSTOMERS ABOUT THE REAL PRICE OF YOUR THEME.
Hello, if you don’t buy add-on of BA Booking plugin, the theme still works like you see in the demo but without online payment gateways.
If you don’t satisfy with the theme, you can submit a refund here: https://themeforest.net/refund_requests/new
Regards,
Hi, With this theme, do you have complete customization capabilities? For example, can you edit all of the template fonts through elementor?
Hi there, thanks for contacting us. Our theme is built in Elementor and you can customize the theme with it easily. To change fonts, you can have a look at our guide here: https://wpdocs.gitbook.io/zourney/setting/typography
Thanks,
Hello. Do I need the pro version of Elementor to use the theme?
Hi there, thanks for your interest in our theme. It doesn’t require you to have Elementor Pro to use the theme. Thanks,
hello
How to hide pricing from tours list
Hi there,
Thanks for choosing our theme. For your request, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hey, Till yesterday(7/10/2022) elementor working fine and I could used so many pro plugin in our website suddenly today (8/10/2022) since morning errors started coming up and I am not able to edit any page/post in live website with help of elementor. My License Status is also active still I am not able to do anything. Please check Something happened eithor with theme or elementor. Please look into in and help us.
thanks and regards
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
I was wondering if your theme supports 3rd party users registering and creating their tours.
Hi, thanks for your interest in our theme. Currently our theme doesn’t support your idea. Thanks,
hello, what I want to know before buying the theme; Is it possible to setup with a separate payment integration via Woocommerce? Also, is the WPML plugin fully compatible with your theme?
Dear mate, - payment integration You can integrate payment plugins here: https://ba-booking.com/shop/ - WPML plugin Yes. The theme is compatible with WPML Plugin. Thanks.
After installing the Woocommerce plugin, I will integrate the paytr plugin. Is this possible? So, the theme can work with the Woocommerce plugin? Which plugin does the Shop part cover?
Hi, our theme doesn’t support WooCommerce plugin, so using WooCommerce payment gateways in our theme isn’t possible. You can check payment gateways the theme supports here: https://ba-booking.com/shop/
Thanks
When I tried to install this theme, I got this error. I also hired a professional, and they got the same error. Please help. The package could not be installed. The theme is missing the style.css stylesheet. It seems that the theme is missing some core files that are necessary.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hi, have any translation plugin?
Hi! You can use the WPML plugin to translate the theme. Thanks,
Hi, I purchased the team and I really love it. One problem I struggle with at the moment. Isn’t it possible to edit/extend the booking form? For example: I need to ask for passport details of all guests.
Hi there,
Thanks for choosing our theme. For your request, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hi, I purchased this theme and this doesn’t support woocommerce payment. I ended up in big mess after loading all contents, it’s my mistake as I should researched about it earlier. Anyway if you are looking for a travel agency theme with woocommerce then this is not the right theme.
Hello there,
is it possible to have price per group for each tour and not per persons as in the demos?
If yes, is it possible to have different pricing options and show up on the calendar as now it is showing in the demo the pricing options for adult, youth, children?
Is it possible to have partial payment instead of full payment for the booking?
Are the fields on tour for duration and reviews manageable? For example on the duration I want to be able to switch to Hours instead of days and switch off the reviews and the stars showing.
All these and other questions would be easier to address if you had allowed for a demo backend 
TIA, Vassilis
Hi there,
Thanks for contacting us. We don’t provide a demo backend. However, you can check the details of creating a booking here, it will answer all to your questions: https://wpdocs.gitbook.io/zourney/ba-booking/about-plugin
If you have any other presale questions, you can email us here: help@wpopal.com
Thanks,
1. You can check an example for different group price options on the calendar in this link: https://demo2.wpopal.com/zourney/tour/discovery-island-kayak-tour/
2. Yes, the theme comes with deposit payment
3. The fields on tour for duration and reviews are manageable
Thank you for the info. The main question is if it is possible to have a price per group and not per person, per ticket etc. All the demos I see the price is variable and calculated according to how many persons or tickets will attend the tour. My case is different. Private tours have a fixed price and a maximum pax per tour i.e. up to 7 pax and the price is xxx. You may declare that there are only 5 participants in your group but that does not change the price. Is this possible to handle in your theme?
Dear mate, Rates and prices system is easy to use and incredibly flexible in adjusting any price variations based on seasons (dates), week days (weekend rates, etc.), number of the guests or/and number of the days/nights. You can refer guide: https://ba-booking.com/ba-book-everything/documentation/rates-and-prices/ Thanks.
Hello, is it possible to use woocommerce for payment
Hi, thanks for choosing our theme. Zourney doesn’t support WooCommerce, so you can’t use WooCommerce for payment.
is it possible to customize the search form ?
Yes, you can customize it. Thanks,
Just awesome. Does it need any plugins for it?
Hi there, thanks for your interest in our theme. If you want to build your website as the same our sample, you just need to install all our required plugins. That’s enough. For further question, please send your detail to our ticket https://wpopal.ticksy.com/, our dev will check and support you asap. Thanks
Hi, How can I edit pages with WPBakery. I don’t like Elementor. Please advise
Also where can I change color, font, etc?
Hi! Thanks for choosing our theme. Zourney is built with Elementor and it doesn’t work with WPBakery.
You can change color and font following this guide: https://wpdocs.gitbook.io/zourney/setting/color
Thanks,
good. Now I’m trying to change header for to_book post. When I try to edit through Elementor is showing “The post content widget was not found in our template”, I’m adding the post content widget on the template (single post) but now is duplicating content and still doesn’t let me edit the specific post.
Please help!!
