1053 comments found.
Cyber Week discounts ended?
Hello,
Thank you for your interest in Essentials theme 
The Cyber Week sale ended today.
Have a nice day!
Kind regards,
it wasn’t showing discounted price to me.
The discounted price was only during the sale period, if the normal price was showing this means the sale has already ended.
Kind regards,
Hi! How can I add tags to portfolio?
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Thank you, but I added it by myself with code snippet. Sorry for disturbing you.
You’re welcome, thank you for letting us know
Have a nice day!
Kind regards,
hallo ist es möglich auch nur die Plugins zu installieren ?
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
AMAZING THEME but i need to support RTL when support RTL ?
Hello,
Thank you for your interest in Essentials
At the moment RTL is not available, however, we will try to add it in the future.
Have a nice day!
Kind regards,
Hi, this WooCommerce Template is outdated essentials/woocommerce/myaccount/form-login.php versão 6.0.0 está desactualizado. A versão actual é 7.0.1, please release a patch to fix this
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day.
Kind regards,
Hi, I have a question. If I buy the theme I can only use in on 1 domain? So if I have a client and I want to create a website for them with this theme I will not be able to unless I buy the theme again or how does this work?
Hello,
Thank you for your interest in Essentials theme
All themes on themeforest are under the same license which requires one Regular license for each one end product for yourself or for one client (1 license = 1 end product = 1 domain), and installing the theme on different domains will require a license for each domain.
Currently themeforest doesn’t have a multisite license, for more information about themeforest licenses you can check their licenses page:
https://themeforest.net/licenses/standard
For more information you can check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Have a nice day!
Kind regards,
hi team, when trying to add a popup via Elementor it seems no popups as well as page elements are coming from Elementor library . Is there a problem ? means the theme blocks/disables Elementor from using its own library ?
Hello,
For support, could you please contact us with more details about the issue via the chat tool in your pixfort hub account and our team will be happy to help:
https://hub.pixfort.com/login/
Have a nice day!
Kind regards,
Hi, I have mentioned it on the support chat now , please respond there. Thank you .
Hello,
We just replied to your message
Kind regards,
Hey, that’s amazing fast response
You’re welcome
can you update woocommerce my account & product page & checkout ? because these pages ui is not good as theme please update them.
Hello,
For suggestions you can check the dedicated form below:
https://forms.gle/q82UQkyjq7qo3akN9
For support questions, you can contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi, it’s URGENT ! I cannot change the domain associated to my license. How to do that ? The knowledge link is broken.https://essentials.pixfort.com/knowledge-base/deactivate-your-license/ Thank you so much.
Hello,
Thank you for contacting us, we just replied to your message on our support platform.
Have a nice day!
Kind regards,
Hello,
Thank you very much for your comment and for your feedback We’re very glad that you liked the theme!
Have a nice day!
Kind regards,
The demo pages are not loading. can you please check.
Hello,
Thank you for your interest in Essentials theme
We checked from our end and the demo preview is working normally, could you please make sure to delete the browser cache and try again, you can also check the demo preview directly from this link:
https://essentials.pixfort.com/
Have a nice day!
Kind regards,
Thank you for your reply.
I didn’t mean this page, which is loading fine: https://essentials.pixfort.com/
but this one for example is not loading: https://essentials.pixfort.com/original/homepage-original-elementorTried different browsers from desktop and mobile and still not loading.
Hello,
We tested the provided link and it’s working normally.
We recommend you to check your internet connection or try previewing the link from a different internet network or device.
If you need further assistance you can contact us via our profile on themeforest and we will be happy to help.
Have a nice day!
Kind regards,
Hello Your template is very beautiful Does it support RTL?
Hello,
Thank you for your interest in Essentials
At the moment RTL is not available, however, we will try to add it in the future.
Have a nice weekend!
Kind regards,
when add this future ?
At the moment we don’t have an estimated time.
Kind regards,
Hi, i have changed my licence to another website, but then I reset the site and forgot deactivate the licence theme, now I can not activate that licence in any site, Is still saying is activated in the firs site I had reset. Please help.
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
I tried, but as my 6 months support expired I can not send you any time of message with my pixfort hub account
Hello,
We just sent you an email (to the email address registered on our support platform) and you can reply to that email with more details concerning your domain and our team will be happy to help you.
Have a nice weekend.
Kind regards,
Thank you, you too
Hello,
My site is multilingual. I am using polylang as language translator. However, the button in the header section is displayed with the same text in all languages. I open a separate header for each language. but it still doesn’t work. how can i edit this.
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Kindly asking for an update WooCommerce issue, after new installation there was a message on Dashboard from WooCommerce withe message: essentials/woocommerce/myaccount/form-login.php is old Version 6.0.0 and current version is 7.0.1, please provide an update. Thanks in advance
Hello,
For support, please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
when support RTL?
Hello,
Thank you for your interest in Essentials
At the moment we don’t have an estimated time for adding RTL, however, we will try to add it in the future.
Have a nice day!
Kind regards,
Thank you for answering This item is very important, I hope it will be added as soon as possible.
Hey, is it possible to configure a vertical menu bar on the left side?
Hello,
At the moment this option is not available.
Have a nice weekend.
Kind regards,
How to disable animation of all elements with one click?
Hello,
For support could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help.
Kind regards,
Please help me, I can’t go to the support page, I want to change the domain of Themes because I have no access to the domain.
Hello,
We just sent you an email (to the email address registered on our support platform) and you can reply to that email with more details concerning which domain you want to change and our team will be happy to help you.
Otherwise, you can send us a message via the contact form in our profile on themeforest:
https://themeforest.net/user/pixfort#contact
Have a nice day.
Kind regards,
Hello, nice theme, i have a presale question i see some comments saying that there is a missing demos, i am interested in the “Digital Agency” demo is it included with theme or not ? thank you
Hello,
Thank you for your interest in Essentials
All the demos in the live preview are included (including the Digital Agency demo).
Have a nice weekend!
Kind regards,
