1660 comments found.
I am facing an error on my website. Can you pls tell me how to solve this? Here is the ss- https://drive.google.com/file/d/1GqJBA5iteGpTXtq6jMXvKO2cn_k1jTEh/view?usp=sharing
Can you pls give your email?
Hello
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you
Thank you
Hi, I have sent you an email with my wp admin panel details. Can you pls check that?
Hey, didn’t get any response from you.
Hello, it was weekend so the support is slower than usual, especially via email since it’s not our main support channel. We will check and get back to you today. Thank you for your patience.
Hey, I understand. Almost 5 days gone, can you pls give me a response.
Hello, what is your email address? I will check again
Here it is- dristy969@gmail.com
Hi, I just checked and see that the version you’re using is too old. Please update to the latest version. For more information, you can check your mailbox, we have responded to your email. Thank you.
Your theme is really good, and I hope it will be the best theme for Tutor LMS. I have one request to you , another theme of themeforest named geeks , they made an awesome feature like “lead course” by using Tutor LMS. You can check their link : https://geeks.madrasthemes.com/landings-lead-course/ Could you pls consider this features for your theme pls…
Noted! I will pass it on to the dev team so they can consider your idea. If it’s possible, we will update it soon. Thank you for your great recommendation!
Do you have any planning in future to launch mobile app for your theme?
Hello, unfortunately, we don’t have any plan for mobile app.
Hi great job Two questions: 1. At the end of the course there may be the Download certificate button 2. Button to share on Linkedin
Thank you
Hello,
These features are currently not available. We will update them soon in the next update.
Thank you
Can you write please: whats the server settings do we need for good working your scripts? I mean for google page rank
Hello, when you write a blog post to optimize SEO for your site, you’ll need to meet some requirements. This feature helps you optimize content to boost your website position on the search page, for example, how many backlinks you need in the post, is the content authentic or not, does your content easy to read, etc
The lessons backend displays nothing after the update and my support has just expired.
Hello
Don’t worry. Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you to fix the problem. Don’t forget to provide your site’s admin credentials once again in the email for faster help.
Thank you
hello, Is it possible to set up monthly/annual access plans? For example, user pays a monthly plan and has access to all courses during the time. Another thing, is Tutor LMS Pro completely free with all extensions?
Hello,
You can use Paid Membership Pro plugin or WooCommerce Subscription plugin to set up monthly/annual access plans. For your second question, can you give more details of your request? Tutor LMS Pro is bundled with the theme. so when you use EduMall, you can use Tutor LMS Pro completely free.
Regards
I understood. It’s just that on the LMS site there are extensions to ‘generate certificates’ and also ‘signatures’, as it is in the feature of your theme I was in doubt
You can enable certificates in Tutor LMS > Add-On section to use.
Regards
@mktsum, you are right. edumall is lacking some more important features on the plugin on which the theme was built, tutor LMS. please it has taken took long for you to inlude this features.
Hi,
You should wait for our new update to make it compatible with new plugin version.
Regards
wow, I already run the update. what should I do now?
It’s ok, if you have any problems with the compatibility using the theme, just reach out and we will help you. Regards
Looks like there is a huge styling problem in the “Review” section of the dashboard after adding one of the new mandatory reviews after course completion on Tutor LMS. It becomes completely messed.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
Hello, we have noted down all of the missing Tutor LMS features you placed in the comment section, the dev team will check and put them in the next update. If you have more feature requests in the future, please help us by putting all of them in 1 comment, or responding to this comment to keep us updated. Thank you.
Ok. Thank you very much.
Course Expiry Date is not shown for the student on the course page when it is set, like it should (the standard Tutor LMS shows it).
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
The Question & Answer form in the course page have no toolbar to let us style text, either.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
The “Comments” tab on top of the lessons pages of the courses are missing when using the Edumall theme, but they show up in the pure Tutor LMS.
When you enable lesson comments in Tutor LMS configuration.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
The fields that let us filter the list by Course name / Creation date or sort the list in the “Quiz Attempts” section of instructors in the dashboard are also missing in Edumall theme.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
There is no “Publish” button for the courses listed in the “Draft” section of the “My Courses” page in dashboard, unlike the original Tutor LMS.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
When answering a question from the students using the Edumall theme, the text editor have no toolbar to let us style text, unlike Tutor LMS.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
Another Tutor LMS function that doesn’t work when using Edumall theme: Auto Course Complete on all Lesson Completion ♂️♂️
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
There is ANOTHER missing function in the Edumall theme: the Course Retake button doesn’t show on the course page after course completion.
Hello,
Please open a support request here https://thememove.ticksy.com/, Then we will help better.
Thank you.
It’s not a support request. It’s a list of Tutor LMS features that are missing in Edumall theme.
CAN WE NOW UPDATE TO THE NEW EDUMAL THEME AND TUTOR LMS? AFTER ROLLING BACK THE LAST UPDATE?
Hello, we just published the new update a few days ago, you can check it here https://changelog.thememove.com/edumall/ and update your theme. Regards.
the vei have now is lms 2.1.2, lms PRO 2.1.2, EDUMALL 3.3.1
the vei have now is lms 2.1.2, lms PRO 2.1.2, EDUMALL 3.3.1
You should wait for our new update to make it compatible with new plugin version.
Regards
Have you included the missing dashboard bell icon and notifications sidebar in Edumall 3.3.1? Have you included the missing gradebook and attachment tabs in the course page in Edumall 3.3.1? There are no such mentions in the changelog.
Hello,
Your requests are still in queue, we will check and put them in the next update.
Regards.
Thanks
Hi, I hope you are very well, the reason for my message is that I have been importing for more than 2 hours and nothing matters, it was paused in woocomerce and It says that an error has occurred and that something will arrive in the mail, but in all that I have been waiting for, nothing has arrived.
Thank you for your help!
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you to check and fix the problem.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you
