1163 comments found.
Hi there, thanks a lot for this amazing updates! I think, this is some kind of bug. Lets see:
1) In post page, if you use custom background color + text color and then click Publish button – after refresh page, if you want to reset all those colors, there are no changes. It always remain the same colors, instead of default colors (from Customizer).
2) If you change post layout style (for example, half-sized style), press Publish button and then you want to change it to default, there is NO changes. It remains the same (half-style post layout) version.
3) This is NO cache issue. Please review it.
We’re using latest version wp + your the coolest theme.
Cheers, bro! <3
Here is screenshot. Please check Background color and Text color. There is NO chance to revoke those colors after 1st saving. – https://ibb.co/jH6HXtv
Hi vanski91,
Thanks for your feedback. This has been fixed in Fox 5.3.1.1
Please check it out.
Cheers, Cuong Tran
Thanks a lot. Thanks a lot!
P.s. Can I wait https://www.inverse.com/ similar pre-build theme from TheFox for next theme update? Thanks a lot.
Hi vanski91,
We couldn’t answer it for now but I have noted your site and the idea.
Cheers,
Cuong Tran
Hi there, bro. Please add INLINE ARTICLE support in post area. When you reading some post, there will be another linked post by category or by tag. Yes, i know this is plugin part, but all modern themes already have similar features, so please feel free and bring such amazing features as soon as possible <3
Hi vanski91,
Thank you for getting in touch. Please note it’s been in our wishlist to develop. While there’s a lot of feature requests, we’ll try to bring as many features as possible in each update.
Meanwhile, you can see list of currently-developed items here.
Kind regards,
Cuong Tran
Fur sure, thanks a lot!
Bonjour. Est-ce qu’il est possible de rajouter woocomerce à “The time” ?
Salut SamaCase,
Merci pour ton intérêt. Oui, WooCommerce peut être utilisé dans The Time ou toute autre démo.
Sincères amitiés,
Cuong Tran
Hi,
nice Update. I use the Elementor Builder for Single Post Layout. Any Chance to add the live Post indicator?
Thanks.
Hi Schabulsky,
We’re planning to add Live indicator, Post Tag.. to make Single Post Layout being full power as predefined layouts. Please bear with us for a couple of version updates.
Kind regards,
Cuong Tran
Hi again. I’ve a question about all the different cool designs the theme has and one maybe being added.
Are there any plans to create a style that we can use Fox like a timeline blog (sort of micro blog)? That would be so cool. Totally love the theme and all the different options and some people may have the skills to work a bit here and there to ass some sort of timeline, but will there be a timeline design for wp-noobs like me one day?
PS: You rock and Fox is still my #1 theme and it’s hard for any other theme to kick it from the throne. Plus, you are a super kind dev always here for everyone of us. Cheers to you!
Hi kaapso,
Thank you for being our customer for years and many thanks for your kind words. They meant a lot to me.
Regarding your question: For timeline layout, the closest idea now is the Newspaper layout. Please scroll to to the “Latest” section, you’ll see the Newspaper layout. You can choose it from the layout dropdown options in your Customizer.
Hope this helps & Merry Christmas
Cuong Tran
Hello.
I bought the theme and love it. Everything went fine with the settings and the intergals. You have done a fantastic job with it.
I have a few questions: I cannot find the translation of the rating system.
Also, can’t the theme post the rating for the featured image?
Thank you very much and have a Merry Christmas!
Hi blakedashed,
Thank you for your kind words and your lovely review. That meant a lot for me.
1/ The 2 words “Review” and “Overall” can’t be translated in Dashboard > Quick Translate but you can translate them by using any translation plugin like Loco Translate.
2/ Do you mean rating score over thumbnail like this sample demo?
https://prnt.sc/lvqLLdN5gGbZYes, we have an option for displaying review score over thumbnail like that.
—
Hope this helps, and wish you & your loved ones a Merry Christmas too!
Cuong Tran
Thank you for your help. Yes, I meant exactly what you see in the demo picture.
Hi there, dear friend! I hope this ticket finds you well. Here is our website – www.bogart.ge
That is our challenge – we are using sticky menu with minimal logo (please go to our website and scroll down page and there will be very nice sticky menu). But due to our menu font size is 16px, menu items are very near on the minimal sticky logo area and want to change menu font size from 16px to 14px ONLY for sticky menu area. Please give us solution CSS code to use this feature with you the coolest theme. 14px font size for menu only in sticky menu area. P.s. Merry Christmas and Happy New Year! <3
Also is it possible to share Autoptimize plugin settings for The Fox theme? We want to use it and there is so many options and if it possible, please share some screenshots from this plugin for the best settings for your theme. Thanks
Hi vanski91,
1/ Please use following CSS code:
.header-sticky-element.before-sticky .wi-mainnav ul.menu > li > a {font-size:14px;}
2/ Unfortunately in The Fox theme demo, we use WP Rocket for optimizing.
Merry Christmas to you. Thank you for being part of The Fox comunity for years 
Cuong Tran
You made my day! Thanks a lot, thanks a lot! <3
Hi! How does one disable Fox pagination for main feed + archives? I see it for custom builder sections, but not the others. I want to replace it with lazy load. Thanks!
Hi dzglinski,
Apologize for the delay in your response. We were under heavy load of work when holidays coming.
Regarding your question, the easiest way to hide pagination is to use CSS. Please add following code into Customize > Additional CSS:
.wi-pagination{display:none;}
Hope this helps
Cuong Tran
Thank you so much – have a great holiday!
Hi Cuong, Hope you are fine! I tried to update the theme but I’ve had a weird issue. In fact, when I updated the theme, it created a “Fox” folder inside the “Fox” folder itself. So, the theme wasn’t not update and I ended up with a second “Fox” folder inside the “Fox” folder. It’s strange, and how I can fix that? Pls. Thanks
Hi mekasiat,
I have just checked the item and there’s no problem with the folder. How did you update? By using Envato Market plugin or WP Dashboard > Themes > Add New > Upload fox.zip and let it replace old theme?
Hello!
I’m Natalie from Ukraine! I really like your template “Contemporary” and recommended it to my client. He wants to create a corporate blog with this template.
So we have to check how it will look with a branded font. Can I ask you to help me and make a demo with our font (Nunito)?
I’m looking forward to your answer.
Best regards, Natalie
Hi Natalie,
Unfortunately we can’t duplicate a demo to modify stuffs. It’s quite time-consuming, plus a site is not about fonts. It’s combination of many factors: fonts, images, color, sizes.. so only you know what fits your need.
However I offer you a deal: Just go ahead and purchase the item and test it yourself. Then I’ll approve the refund in case it doesn’t fit your project/branded font.
Hope this helps,
Cuong Tran
Thank you very much, Tran.
Let’s do it. I’m sure the template will work well. However, this is an ideal option for the client. How can I purchase it correctly? Just place an order from my account? Is it needed to leave an additional comment somewhere?
Thank you again!
Natalie
Hi Natalie. You can just purchase it normally. If it doesn’t fit your project, you can open a refund request then It’ll be approved. I’m here to guarantee it.
Cuong Tran
Hello, I’m sorry to use the comment section but my support has expired and since the update this morning the homepage is broken. It used to work very well until this. Is there a way to download previous version ? Thanks
Hi hellodracon,
What was your previous version you want to download? You can drop me a line via my profile contact form, I’ll see if we have that version.
Kind regards,
Cuong Tran
Hi there! I saw that you have in your showcase my site greydragon,world . Thank you!
I remade it in ” dnd-world,c om ” and the old link is no longer there. You might want to make the change too.
There is another thing I could not find how to do. I want the white header that I have on my home page (non-elementor) to be the same in my pages that are HERO headered.
Can you point me to a solution?
Hi stravelakis,
1/ The link updated. Thank you.
2/ We have transparent header in Customizer. Please use search functionailty of your Customizer to search for it.
https://prnt.sc/EEf3pkurFC1gThen go to section settings in your homepage builder to set your slider section to be fullwidth.
https://prnt.sc/WW8067fWdiASHope this helps,
Cuong Tran
Oh, I did not explain myself correctly. I like the white bar/menuheader. I want it on top of my posts that use the Hero header. If possible…
(Your solution is good looking too if I work a bit on the textlogo, if it is not possible to do what I need I will do what you propose )
Hi stravelakis,
I get the question now. Normally you can enable it in Customize > Single Post > Single Post Layout > Hero Posts > Hero Header Type.
However, as I have just checked, that option doesn’t work well. We have fixed that issue and you’ll see that option available and solve your problem.
It’ll come in The Fox v5.2 (coming very soon, maybe 1-2 days). If you want to have early access, you can open a ticket here, I’ll send you the early-access version.
Kind regards,
Cuong Tran
no no, there is no urgency! Thank you!
Hi stravelakis,
Please check if Fox v5.2 solved your problem.
https://prnt.sc/QSPjmyGilgsOand
https://prnt.sc/lQraSBq2UatuCheers,
Cuong Tran
It worked like a charm! Thank you!!
Hi there,
If you using Georgian language, then Reading Time is 3x or more. Please fix this issue for Georgian language, doe to this issue we can’t use reading time feature. We already emailed you about it and you give us temporary solution for editing some files my manual, but after theme updates this changes is lost. So please, make new ways to fix this issue by default, without adding or editing extra fields. Thanks and love your theme <3
Hi vanski91,
We have added an option for reading speed in Customize > Misc, It’ll be available from the next version.
Kind regards,
Cuong Tran
Is there a way to create review blog posts that had a ratings feature with the theme?
Hi elephant2009,
The Fox theme has review feature already. Please scroll to Review tab in Settings area below your post editor, you’ll see options for adding Reviews and Scrores to your post.
Hope this helps,
Cuong Tran
Thanks Cuong, that’s great news, I wasn’t aware of these features, are these wordpress settings or unique to The Fox theme if so is there any info anywhere on explaining more on these post setting tabs and what they do?
Hi elephant2009,
They’re unique for The Fox theme. You can read all about single post here: https://docs.withemes.com/fox/single-post/
But most of options are quite obvious for their purposes. And we’re always here for any difficulty while using the theme 
Kind regards,
Cuong Tran
Hi there, dear author! Please see our video screen record for current issue – https://www.loom.com/share/2d2ab3f58dc540d0895c9a3209161f9f
Give us solution, pls. Thanks
Hi vanski91,
I confirm this is a theme issue that happens when you use layout 4, 5 (hero posts). It doesn’t happen when you use layouts 1-3 and layout 6. We’ll fix this asap in the next update.
Kind regards,
Cuong Tran
Thanks a lot! Also is it possible to create new pre-build design for Manga and Anime magazine? Thanks and as always we’re waiting next coolest updates! <3
I’m not happy with the theme. I have bought the theme today and I have followed all the steps, but I have not been able to import the time III, which is what I was looking for and I imported the Newspaper. I am disappointed by the purchase.
Hi Ngondje,
Sorry for your experience. After your feedback, I check the import functionality again and I see nothing wrong, I was able to import Times III demo normally.
Which step did you miss and why weren’t you able to import the Times III demo?
Kind regards,
Cuong Tran
Hola de nuevo.
Disculpa por mi inglés. Estoy utilizando un traductor.
He seguido todo el procedimiento del tutorial: https://docs.withemes.com/fox/installation-the-fox/
Instalé el archivo fox.zip y sus correspondientes plugins. Hice la importacion de time III. Pero me aparece el theme newspaper.
También hay algo que creo que se tiene que corregir, por ejemplo, en los bloques del home, no se tiene la posibilidad de seleccionar una entrada que quieres aparezca en la home, solo te da la opción de elegir categorias.
¿Cómo resuelvo yo la importación del Time III?.
Hi Ngondje,
Could you please open a new ticket with your site URL and admin login info? I’ll help you to check.
It’s weird that you imported Times III and Newspaper appeared. I have just imported Times III few minutes and everything is working well.
Kind regards,
Cuong Tran
Hola.
He podido resolver el problema. Sin embargo, tengo un problema a la hora de crear un footer con elementor. Elementor me da este error “Lo sentimos, no se encontró el área de contenido en su página. Debes llamar a la función ‘the_content’ en la plantilla actual, para que Elementor pueda funcionar en esta página.”
ES probable que haya una incompatibilidad con el theme. ¿Cómo resuelvo esto?.
Me estoy desesperando.
Gracias
Hi Ngondje,
Are you talking about Elementor Pro and are you using Elementor Pro for editing footer or FOX Blocks for editing Footer?
It’s easier for me to see the issue if you could provide your site URL & login information in a ticket: https://withemes.ticksy.com/
Kind regards,
Cuong Tran
Hi There,
I want to add custom HTML code in this position. please let me know how can i add? Need the solution asap please.
please find two screenshots below.
1) Element using
2) Where i want the HTML Code.
1) https://prnt.sc/qq-m5vWcE7HO 2) https://prnt.sc/G4HvUHAt7Jq7
Hi designs-tweet,
This is a quite developer-level request so I’ll instruct you and assume you have at least basic coding skills.
Please open
wp-content/plugins/fox-framework/lib/addons/post_group2/frontend.php
file and you can insert HTML in line 213 there.
https://ibb.co/mSb0Gd9Hope this helps,
Cuong Tran
You can continue the conversation in your ticket: https://withemes.ticksy.com/ticket/3172396/
In our support desk, it’s easier to write code and upload photos.
Kind regards,
Cuong Tran
Hi there! Please review and confirm it – Full Elementor + Elementor Pro + ProElements ( Elementor Pro GPL Alternative) compatibility – is TheFox ok with this plugins versions? Thanks
Also
“Custom Blog Thumbnail Upload custom blog thumbnail if you want your blog thumbnail different from your single post thumbnail” is not working with Feature Image.
For example, if feature image is X, and i choose Y custom blog thumbnail, then in post (when you open post, there is Y image instead of X).
How to fix it?
Hi vanski91. We’re in a short vacation so that we can’t answer your question right now. I’ll get back to you on November 24th.
Kind Regards, Cuong Tran
Please feel free and take you time! Have a great holidays!
Hi vanski91,
Thank you, we’re now back from the vacation.
1/ The Fox is fully compatible with Elementor and Elementor Pro and we assure that compatibility, ie. if there’s any problems to happen, we’ll fix/debug to assure that compatibility. Those Elementor plugins are central and The Fox will have to change to make sure it’s compatible with those plugins like it’ll be compatible with all WordPress versions.
However, for ProElements, we haven’t tested yet and we won’t assure compatibility with that plugin. However, from my experience with Elementor addons, all addons are indendent with each other. Normally, each Elementor addons plugin is often highly compatible with other things. So I guess the answer is yes generally while Fox is just normal theme, it doesn’t change Elementor significantly to make others not compatible. But this is also my subjective opinion.
2/ The custom blog thumbnail feature is still working well. I have just checked and there’s nothing wrong. Could you please provide me with the URL it’s not working?
When your featured image is X, it shows X in your single post. The custom blog thumbnail feature works for archive/blog only, ie. it shows Y on blog/archive. In single post, it always shows X.
Hope this helps,
Cuong Tran
Hi there, dear author! Please see our video screen record for current issue – https://www.loom.com/share/2d2ab3f58dc540d0895c9a3209161f9f
Give us solution, pls. Thanks
Hi vanski91,
I confirm this is a theme issue that happens when you use layout 4, 5 (hero posts). It doesn’t happen when you use layouts 1-3 and layout 6. We’ll fix this asap in the next update.
Kind regards,
Cuong Tran
Hi Cuong, How are you? On my website: www.essentialhomme.fr, I do not know why but on the smartphone, the website’s footer is gone. On desktop, it’s ok. Do you think you can fix this issue? Thank you.
Hi mekasiat. We’re in a short vacation so that we can’t answer your question right now. I’ll get back to you on November 24th.
Kind Regards, Cuong Tran
Hi mekasiat,
If you want to disable sticky mobile header, please use this code:
#masthead-mobile{position:relative;}
Please use relative instead of static. If you use static, the masthead background element will cover entire site and it covers the footer as well. It’s a part of site layout structure but please replace your Custom CSS code in your site by above code I provided, it’ll work and your footer will show up again.
Hope this helps,
Cuong Tran
Hi Cuong,
Thank you !!! That works ! You’re amazing 
Hi there. When will add Light/Dark theme switcher toggle and Paywall via Woocommerce, like as Newspaper theme has. thanks
Hi vanski91,
1/ For Darkmode toggle button, we actually added it to the todo list. Meanwhile, you can use a third-party plugin. I saw some customers used it.
2/ For the paywall, it’s a functionalily I think it works with many themes. We’ll do research on this to see which one is most suitable paywall plugin to integrate into The Fox theme.
Kind regards,
Cuong Tran