61 comments found.
Failure of demo to import. Hello , I have wrote several emails regarding failure of theme to import. All configurations are adjusted already sent site+logins but no response.
Expedite. Need to sort the client asap.
Best.
Hello napster90, Please check your site, I’ve import demo data for you. Thanks!
compatible with TranslatePress?
Hello shayanfundolay41, We have not used this plugin yet but if it is compatible with Elementor it will be compatible with our theme. Thanks!
Hello, I sent an email to the support – could someone please respond? I am unable to update the top nav and the logo… I need help please.
Hello aurelie22, We’ll be back to work tomorrow and answer every email. Please wait. Thank you!
The support team was able to fix my issue this time around, thanks for the prompt support
Thank you alonzofuller5957!
The demo theme import module is working. Can you help with this ?
Hello cagri13, Please reinstall Pxl Theme Core plugin then reimport. If you get any problem please contact us via email. Thanks!
Acabei de comprar o tema e não foi possível importar o modelo nem layout. Tenho urgência nisso.
I just bought the theme and I couldn’t import the template or layout. I have an urgent need for this.
já foi configurado os requisitos para instalar o sistema. the requirements to install the system have already been configured.
Hello lourencoluiz, please contact us via email. Our support will help you. Thanks!
What is your email?
Hello cagri13, Please reinstall Pxl Theme Core plugin then reimport. If you get any problem please contact us via email. Thanks!
hi, I’m not able to run the demo import successfully. I sent an email from zoran.railic@gmail.com with access data for the site…
Hello markovaf, Please check your email, your info login I can’t go in to your admin bar to help. Thanks!
Hi, replay my email. Please!
Hello criscostah, Please check your email. Thanks!
Hi! My purchase code is not validated and I don’t know why. Could you help me?
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Ok I’ll do that today. Thank you.
I have no response. Please help me. I sent you my mail 2 days ago.
Hello timotheedevilleneuve, Sorry we can’t help you on weekends. Now you can check your email. Thanks!
Hello. When I upload this theme, WordPress gives me this error – “There has been a critical error on this website. Please check your site admin email inbox for instructions”. What can I do to fix this?
Hello brianna48, can you try upload an other theme or you can’t but can’t upload our theme? Please contact us via email: 7iquid.agency@gmail.com, Our supporter will help you. Thanks!
Hi! I’m not able to run the demo import successfully. I’ve setup all php params correctly, tried with different steps, selecting all import options and even once by separately, but no way. The process freezes and the import does not seem to finish correctly. And in the end, it returns a 404 error: https://new.fatalaw.com/ Thanks in advance for your help!
Hello cliftonparker, Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) Our support will check your site and help you. Thanks!
I have sent you the info but have not gotten a response or any further assistance. Please assist ASAP as we need to work on this site for our client.
Hello, Please check your email. Thanks!
I’m getting the following message. Your license is not active for this URL. I need to be able to use this on my staging site and on my live site.
Hello alonzofuller5957, That message means you have installed the theme in another domain. Please remove the key used there before you want to install it somewhere else. Please contact us via email: 7iquid.agency@gmail.com if you want to help. Thanks!
Can you remove a theme license for a specific URL on your end, so I can use it elsewhere? I accidentally deleted my staging site and can’t remove the license from the theme area now.
the url should be: https://httpsiteam1stg.wpengine.com/
License ID – ec40aff6-ce54-4261-9a35-1cfcb29185d7
If needed I added the licensing PDF to verify purchase. Let me know if you need anything else.
Thank you for the help.
Hello alonzofuller5957, please check your email. Thanks!
Please understand, your “email response” does not fully answer my request. The purchased Theme is to use for 1 website only, however, I am setting up a staging domain to do repairs to my live site without “screwing things up.” I need you to delete the Theme license for the Staging domain on your end. If you are unwilling to do this, I must request a refund from ThemeForest.
Hello alonzofuller5957, Please send me the login link of the site you are using, I can disable the themes in other domain for you. Thanks!
Hi friend,
I’m trying to setup the “STICKY MENU” on Post Page like that : http://aousemz.cluster024.hosting.ovh.net/the-metaverse-legal-solutions/
I found the option for page but not for this template “Post Page”.
Can you help me to find the solution?
Thanks a lot.
john.
Hello GHOSTAGENCY, Post Page is default setting, You can change in Theme Option / Header. Choose Header Sticky you want use. Menu is set in that Header Sticky. Thanks!
I just purchased this theme, and It wont let me register it.
It says: Your license is not active for this URL. our help center or submit a ticket
Hello shonab, Please check your email. Thanks!
I am very impress with your theme work presentation, excellent….., this theme is suitable for all corporate legal service provider, you will get a excellent sales
Hello kirit28, Thanks for taking an interest! I hope my customers feel the same way as you do.
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thank you so much!
Hi, I coudn’t turn on plugins PXL Theme Core it doesn’t work – i have a message about this : Fatal error: Cannot redeclare pxl_stringify_attributes() (previously declared in /autoinstalator/wordpress7/wp-content/themes/powerlegal/inc/theme-functions.php:16) in /autoinstalator/wordpress7/wp-content/plugins/pxltheme-core/inc/functions.php on line 255
Hello elaliberda, Please help me delete that version of plugin PXL Theme Core then reinstall it again, I just updated the plugin from our server. If you have any problem please contact us via email: 7iquid.agency@gmail.com. We will help you. Thank You!
Great Work, Congratulations GLWS 
Thank you very much!
