Discussion on Kalles - Clean, Versatile, Responsive Shopify Theme - RTL support

Discussion on Kalles - Clean, Versatile, Responsive Shopify Theme - RTL support

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1294 comments found.

Hey there, Please, can you help me urgently. I have 3 licenses for this theme and I plan to buy more. Currently, my theme has elements that are not working properly. I am in contact with your support team, however, the support is really slow and these elements are not displaying properly and not working on my active theme which is affecting my sales.

If you could provide me with some urgent help and priority, I will even pay more just to get me theme working how it is supposed to in the demos.

Please help.

Hi there, thank you for using our services. I checked your ticket answered 1h ago, we are checking the issue. We hope you will give us your patience.

Dear friend! Please send us your ticket ID, we will prioritize you :)

Thank you!

My ticket is #124303.

Hi, im not an expert in shopify so my question is – is there any native mobile or pwa app out there for shopify stores?

Hi, there’s no such app :)

Hi, we wanted to know if the Kalles theme has a feature that treats variants as products?

Hi there! the theme doesn’t support that. Thank you!

Is there a way to remove the estimated tax line from the subtotal that shows before someone enters their shipping address?

Hello the right side does not show up when I press the “Product Price, reivew” tab. For reference I am running Kalles 2.7.4. Is the “Show tax and shipping information” found somewhere else?

If your license has expired you can email us at the4.staff@gmail.com

I did noone answered.

I am waiting for the black Friday discount, will it be a discount?

Hi, it come in next 2 days (22th)

Hi friend! The Black Friday Sale has begun. Please take advantage of this opportunity!

Hi what is demo preview password? and do this theme support shopify 2?

Hi, the password is 4 and Kalles supported os 2.0 Thanks

If I buy this theme, do I get the Basic version ($14.99/month) of EComposer for free lifetime?

Hi friend! Yes, that’s right. Take your chance on it.

Pre-sale question. Can I add custom sections on the home page (e.g: image gallery)? Can I also add new pages that contain only photos?

Yes you can do that :)

Hello. Please, can you help me with the following:

1. If you have a look at the following screenshot, you will see that the search bar is not displaying properly. How do I fix this? https://share.cleanshot.com/nCv2de

2. Is it possible to make this search bar work without the categories selector and just have a search bar with the search button only?

Thanks!

I am not sure what đi you do, but you should open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will take a look and assist you accordingly. Thank you!

If your license has expired you can email us at the4.staff@gmail.com

Youtube video not working on Kalles-4.0.5 official at Product Mian? but not before…

Hi there! please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will help you.

Hello, I’m trying to use the theme on another store and it says that the purchase code has been used with the previous store. How can I disconnect from the old store to use with the new one? Thanks.

Hi there! Please email us directly at the4studio.net@gmail.com to get the help. Thank you!

hello, I want to add custom filters. How can I do it?

Hi friend! Please help me open a ticket at support system: https://support.the4.co/ Our team will check this request

Hello, I am using 4.0.5 version, the fbt metafields doesn’t work suddenly. It worked before and I haven’t change anything in the themes. Please help. Thank you.

Hi there, this is the guideline for FBT https://docs.the4.co/kalles-4/product-page/frequently-bought-together If it is not working please create ticket on https://support.the4.co/ Our team is honored to assist you

For the pet demo, I am getting the error Setting ‘cus_w_bd’ can’t be greater than 1600 under settings_data.json. How do I decrease the lines so I can save the demo?

It won’t let me create a ticket unless I pay to extend support? This shouldn’t be the case when the update should fall within Shopify guidelines for the correct amount of lines for the file. Is there an email?

Hi friend! Please email us directly at the4.staff@gmail.com. Our team will assist you with.

You can download the latest version on Theme Forest and then import demo. You will not have this issue. Have a wonderful weekend!

Hi.

I just tried to download the new version. and when i tried to upload it to my shopify store i get this msg:

zip does not contain a valid theme: missing template “layout/theme.liquid”

my mistake, u can ignore

Hi, my product grouped is glitching. I have the default value set as 0 but the overall price is adding all of the grouped products together. It wasn’t like this yesterday.

That’s so amazing!

Is the link list syntax ‘relatedt4_menu-handle’? Is not working for me at the moment

Please help me update the problem at https://support.the4.co/ Our expert team will help you accordingly.

hello, we used your theme on one of our site. Honestly great job indeed. :) We closed our previous site. We will continue with the new domain. Can we use the same license on our new site?

Thanks a lot for using our theme and your nice comment :) Please email me directly at the4studio.net@gmail.com I will help you with this.

Hello there. Could you please tell me how I can change the italics font? For some reason, that is not covered by the heading or body font and comes up as a different font all together. Thank you.

Hi friend! Please email us directly at the4.staff@gmail.com. Our team will assist you with.

Hi, I noticed another update on Oct 29 and this has actually broken the Add to Wishlist and Add to Compare as it isn’t working when clicking on the button.

Hi friend! Please help me open a ticket at support system: https://support.the4.co/ Our team will check and help you with that.

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