Discussion on Litho - Multipurpose Elementor WordPress Theme

Discussion on Litho - Multipurpose Elementor WordPress Theme

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263 comments found.

Hi there,

How can I provide multi-language support with Polylang plugin for GDPR? Or how can I convert GDPR bar to template?

Regards,

Another question is that we cannot enter an external link to the logo. Therefore, when we click on the logo in a different language, it proceeds to the homepage in the primary language option. How can we solve this?

Hi PortakalWebGrafik,

Litho is tested and compatible with WPML, but Polylang is not listed as compatible. So you can please consult their author or your WP developer to customise WordPress, theme and plugins to make it work as per your above need.

For any further queries or issues please create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi there,

I purchased this a while ago and activated the theme on a dummy website. I now want to use the theme on a different domain but unable to activate it and the dummy website has been deleted and I cannot access it. Please advise what I can do? Many thanks.

Hi emo1973,

We can see you have already deactivated license, so you can please try to activate it in new WP site and that should work fine.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Thank you for the prompt reply.

Hi! I’ve bought and installed the theme, but I can not figure out how to change what Demo kit/style is the current one. It says i have the Yoga one, but I want the Spa one. Please help?

Hi susanne21,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and website access details, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hello, I am working on a staging environment and my support is expired. I have to copy the site to the live domain. The license must be deactivated before or after migrating? Also, deactivating the license in staging and then activating it live version will cause the website design to break?

Hi eurostep,

You can copy the site to live domain, then deactivate license in staging and then in live site go to Theme Settings and if it ask for license activation then you can activate it. And if theme included plugins are removed then please install those again and it should work fine.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Please remove licence for withlovefv.com , I changed domain, migrated website and it got stuck, please!

Hi levinskasignas,

We have manually deactivated license from http://withlovefv.com/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, Please deactivate licences for below website https://www.talentcircle.lk/

its not deactivating my end

Hi shiyanthan,

We have manually deactivated license from https://www.talentcircle.lk/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

How do i get the updated theme? My site says critical error and godaddy said i need to get the updated theme.

Hi cwestlrc,

You can update theme first and then update theme included plugins as per below articles:

https://litho.themezaa.com/documentation/update-litho-theme/?category=install-update https://litho.themezaa.com/documentation/update-theme-included-plugins/?category=install-update

For any further queries or issues please create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello. First of all, thanks for this great theme. I´m working on a test web on my own host and I have to migrate the web to the client´s host. Which way is the correct one to proceed? I tried once to deactivate the licence on my host and I lost all work, and I´m concerned about doing it again as I don’t want to lose it again.

Hi Nikatap,

You can transfer whole WP setup (files and database) manually or using any plugin from test to live site and then you can deactivate license from test and activate it in live.

For any further queries or issues please create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi there,

I have a few pre-sale questions about SEO functions.

1. Can we make a difference between H1, H2, H3 en H4 titles and will they be indexed by Google in that way?

2. Is it possible to add ALT-text to images?

3. Will we be able to change URL’s?

4. Is there a possibility to make a sitemap?

Looking forward to hear from you! Thanks in advanced :)

Hi Beeldmaat,

1. Yes you can set title as H1, H2, etc… as needed. 2. Yes you can add ALT for images. 3. Yes you can change page / post urls as needed. 4. You can use your desired plugin for sitemap generation.

Thanks,

ThemeZaa

Hi, Thanks for the quick response.

One last check just to be sure: will Google also index the H1, H2 etc that way?

Thanks in advance!

Hi Beeldmaat,

Yes Google read H tags and assign importance to those text as per their search alogorithm.

Thanks,

ThemeZaa

Hi haniusif-dev,

Litho is not RTL ready.

Thanks,

ThemeZaa

Can not contact support because of an expiry date, so no way to speak to admin, bad service.

How can we speak to the author/admin without buying another license? I already own one.

Hi dtodto,

If you are looking us to deactivate the license from your existing domain then we can do it for you and you do not need to renew the support. Please let us know if we should deactivate it.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Please can you deactivate my install for me asap please.

It is done.

I keep getting “The image could not be loaded” when I try click on my image in the Image Carousel. I have lightbox and media file on

Hi caciah,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you further.

Thanks,

ThemeZaa

Hello, I have purchased the Theme and I am wondering if there is a way to minimize the items imported for a specific demo. Basically, I don’t want to have 40 headers and 40 footers imported if I am using 1 demo. Is there a checklist of items needed for each demo to help during the Individual Import option?

Example, I want to import Agency Demo… • Import Header #5 • Footer #3 • About Page, Contact Page, etc…

Hi jmairs,

There is no option to select specific section builder item. You can please remove not required section builder items manually.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Id like to reactivate a licence. It cannot be done from wordpress, the webhost is down. Support is expired. How else can i complete a ticket for a purchased theme.

Hi thermalphysics018,

We have manually deactivated license for you, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

I appreciate the speedy reply. I understand that your security procedures are necessary. But ive bought the theme. Id rather request a refund than renew support for this kind of issue. For now the problem is solved. Thanks

Hi thermalphysics018,

Thank you and we have already helped you in above type of case without active support.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello, I have a question: Can I import a theme and then create different pages with templates from other demos? Will the customization of the initial theme be respected? How is the system to import templates once I already have an active demo? Thanks.

Sorry, but I don’t quite understand what about updates, is the current version 100% compatible with the latest version of wordpress and all plugins? Why hasn’t an update been released for more than 6 months? Thanks.

Hi MandingaPublicidad,

Yes we have tested current Litho theme with latest WordPress and Elementor and there are no issues found, but we will still test it fully and release theme update in the near future.

Thanks,

ThemeZaa

Hello, Wordpress 6.1 compatible ?

Hello Minnicoffee,

We do not recommend to update WordPress to 6.1 yet. Our team will release theme update after full testing for the compatibility with WordPress and included plugins and you can then update theme, plugins and WordPress.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

I have an issue. When trying to add new portfolio item, Getting this error message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

Hi ezzeldean,

We have tested Litho theme by adding multiple portfolio posts as well as editing the existing ones and it is working fine. So you can please check by deactivating all extra plugins except theme included and recommended to find the conflict.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello themezaa, i can’t make a ticket because my support has just ended. I used my license on a local website. I’ve just removed the local website from my computer so I can’t desactive the license and active the same license in my official website. Can you help?

Old domain is ergometrica.local

Hi afirmalx,

We have checked and we can see you have already activated license in https://ergometrica.pt/

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

I am thinking about to purchase Litho but i have 3 presales questions: - Why has it been updated the last time im May (5 months ago)? - Do you have a timeline element? - Is a german translation available?

Hi MartinPetersIT,

1. We regularly update theme for any fixes, changee, addition and WP / plugins compatibility. Our team is already working on theme update.

2. No, we do not have exact timeline element, but you can please check this demo – https://litho.themezaa.com/process-step/

3. Litho come with language files and you can translate it to your desired language using POEdit or Loco translate. Please check this article – https://litho.themezaa.com/documentation/translate-theme-using-loco-translate-pot-wpml/?category=translations

Thanks,

ThemeZaa

Can the process elements also be displayed vertically?

Process steps style 02 is vertical.

Thanks,

ThemeZaa

How do you get the animations to sync up? Even when I add the same settings or copy and paste the style from one to another, some icons in a row enter slower than others

Hi preston36,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access.

Thanks,

ThemeZaa

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