133 comments found.
Your theme demo isn’t working.
Hi adnetcommunications,
We have just checked our demo site and it seems working fine. Can you please check again and if you still face any issue then can you please share the exact url you are checking and also screenshot of the error.
Thanks,
ThemeZaa
is there a version with php 5.6
Hi ussop,
No and also WordPress do not recommend php 5.6 as that version is no more supported.
For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi, how can I set a up a video background for my landing page. Can you help me out. I am planning to use Digital Agency template.
Hi rp-themez,
Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hi There. Thanks for the great theme! I’m facing an issue. Individual demo import is not working. I cant import any pages or demodata to my wordpress. Please check
Hi df_furkat,
Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hi guys, thank you for the great work, I have bought this theme many times. I need to know 1. how to edit sticker menu, 2. how to make the many NOT flow over the slider (i know you have menus that don’t flow over but LIKE the ones they do and then i don’t want them to flow)
Thanks
Hi RafailOps,
Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello, I am interested in your theme, specifically for the demo https://litho.themezaa.com/home-branding-agency/
My question, the cover line above, which moves from left to right, can it be changed and put in the way I want, or is it a video that cannot be modified?
I have seen that it is created with Revolution Slider.
Thanks
Hi amdurangu,
That cover line is an SVG image, so if you want to change anything in that line then you will need to create your own SVG image and upload it. But yes the animation is left-right now and you can change it right to left from Slider Revolution panel.
Thanks,
ThemeZaa
and also please check elementor blocks are not loading inside pages. please check and update the theme again.
I have 5 licenses. earlier it worked perfectly. the current installation is a problem.
please note this is not a support section. please check your end and release again. I hope you will understand
Thanks
Hi shiyanthan,
We have tested the latest theme update as well as latest theme version is used in Litho demo site and everything is working fine. So there may be any conflict of Elementor version or other plugins. It is difficult to think what can be the issue. But you can please create a support ticket here – https://www.themezaa.com/support/ with your WP admin access, so our team can check it and guide you as needed.
Thanks,
ThemeZaa
Hi AnnieRed,
Please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hello,
i have presale questions :
First of all, i would like to know if your theme and template have a good page load score (https://pagespeed.web.dev/?hl=fr) ? I am interested in the “startup” template but it scores 32 on mobile (google).
I would like to know how many plugins does this template require ?
thank you
Hi terrylegait,
This theme have one in-built plugin Litho Addons for all features and custom elements, widgets. You need to use Elementor for page builder and Slider Revolution is also included in theme free of cost in case if you want to use it.
You can check thir article – https://litho.themezaa.com/documentation/install-theme-included-and-recommended-plugins/?category=install-update for more information.
Thanks,
ThemeZaa
Hi, I have purchase Litho about a 3 months ago and now i tried to import demo data. The problem i am facing is, i can’t seems to add demo images. there are only pages without any image. I even tried Regenrate Thumbnails Plugin but nothing. could you please guide me how can i add images as well. Thanks
Hi nabilahmad3034,
Please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi there,
How can I provide multi-language support with Polylang plugin for GDPR? Or how can I convert GDPR bar to template?
Regards,
Another question is that we cannot enter an external link to the logo. Therefore, when we click on the logo in a different language, it proceeds to the homepage in the primary language option. How can we solve this?
Hi PortakalWebGrafik,
Litho is tested and compatible with WPML, but Polylang is not listed as compatible. So you can please consult their author or your WP developer to customise WordPress, theme and plugins to make it work as per your above need.
For any further queries or issues please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi there,
I purchased this a while ago and activated the theme on a dummy website. I now want to use the theme on a different domain but unable to activate it and the dummy website has been deleted and I cannot access it. Please advise what I can do? Many thanks.
Hi emo1973,
We can see you have already deactivated license, so you can please try to activate it in new WP site and that should work fine.
For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Thank you for the prompt reply.
Hi! I’ve bought and installed the theme, but I can not figure out how to change what Demo kit/style is the current one. It says i have the Yoga one, but I want the Spa one. Please help?
Hi susanne21,
Please create a support ticket here: https://www.themezaa.com/support/ with your query and website access details, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello, I am working on a staging environment and my support is expired. I have to copy the site to the live domain. The license must be deactivated before or after migrating? Also, deactivating the license in staging and then activating it live version will cause the website design to break?
Hi eurostep,
You can copy the site to live domain, then deactivate license in staging and then in live site go to Theme Settings and if it ask for license activation then you can activate it. And if theme included plugins are removed then please install those again and it should work fine.
For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Please remove licence for withlovefv.com , I changed domain, migrated website and it got stuck, please!
Hi levinskasignas,
We have manually deactivated license from http://withlovefv.com/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.
If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.
For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
its not deactivating my end
Hi shiyanthan,
We have manually deactivated license from https://www.talentcircle.lk/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.
If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.
For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
How do i get the updated theme? My site says critical error and godaddy said i need to get the updated theme.
Hi cwestlrc,
You can update theme first and then update theme included plugins as per below articles:
https://litho.themezaa.com/documentation/update-litho-theme/?category=install-update https://litho.themezaa.com/documentation/update-theme-included-plugins/?category=install-updateFor any further queries or issues please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hello. First of all, thanks for this great theme. I´m working on a test web on my own host and I have to migrate the web to the client´s host. Which way is the correct one to proceed? I tried once to deactivate the licence on my host and I lost all work, and I´m concerned about doing it again as I don’t want to lose it again.
Hi Nikatap,
You can transfer whole WP setup (files and database) manually or using any plugin from test to live site and then you can deactivate license from test and activate it in live.
For any further queries or issues please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi there,
I have a few pre-sale questions about SEO functions.
1. Can we make a difference between H1, H2, H3 en H4 titles and will they be indexed by Google in that way?
2. Is it possible to add ALT-text to images?
3. Will we be able to change URL’s?
4. Is there a possibility to make a sitemap?
Looking forward to hear from you!
Thanks in advanced
Hi Beeldmaat,
1. Yes you can set title as H1, H2, etc… as needed. 2. Yes you can add ALT for images. 3. Yes you can change page / post urls as needed. 4. You can use your desired plugin for sitemap generation.
Thanks,
ThemeZaa
Hi, Thanks for the quick response.
One last check just to be sure: will Google also index the H1, H2 etc that way?
Thanks in advance!
Hi Beeldmaat,
Yes Google read H tags and assign importance to those text as per their search alogorithm.
Thanks,
ThemeZaa
support rtl ??
Hi haniusif-dev,
Litho is not RTL ready.
Thanks,
ThemeZaa