6691 comments found.
I want to buy your theme but have some questions before that please reply 1.Is your theme includes “woocommerce dynamic pricing & discounts(by RightPress)” plugin free of cost? 2.Have you tested your theme with multi currency plugin WOOCs(by realmag777), is it compatible with it? In this regard I have contacte both the parties, realmag777 said their theme is not compatible with this plugin while RightPress said they didn’t tested it with the said plugin but it is compatible with majority of multi currency plugin.
Is it possible for you to test your theme with the free version of WOOCs and confirm so I can buy your theme?
Just after purchase if I found your theme of not much use, can I at least use this plugin(Dynamic discount plugin) on other woocommerce site?
Hello,
Thanks for your interest in our theme.
1/ Yes, and here you can find a full list of included plugins – https://xstore.helpscoutdocs.com/article/36-included-plugins
2/ We did not test our theme with this plugin to guarantee 100% compatibility but we know that some of our customers use it. Anyway, if you face any compatibility issues with our theme just contact us and we either fix it or give you a refund if the problem could not be solved.
3/ https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
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Hi, plz help.
I Just migrate my web to another domain, i unregistred and deactivate the licence codo on the old domain and put on the new but the new domain can accept, i see this mjs>
You have reached activation number limit. According to the ThemeForest license policy, you can use 1 license for 1 project only. Follow this link to get one more license or contact us if you plan to buy a large number of licenses. We have a special offer for you.
So, i just use a purchase code for one web at time, plz, tellme the procediment to register the licence key on the new domain.
Thanks!!
Hello,
Thanks for using our theme. You can activate it now.
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hello
How can I remove “shop” from breadcrumbs?
Thank you
Hello,
Thanks for using our theme.
Please submit topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide URL of your site via the Private Content area.
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Could you please advise if the product listings when in a carousel layout have two buttons: VIEW | BUY for quick view or add to cart?
Hello,
Thanks for your interest in our theme.
Please check this demo – https://xstore.8theme.com/elementor/demos/minimal-electronics/
If this is not what you are looking for, describe your request in more details.
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I have recently bought Xstore theme, but when I apple purchase codde I have notice Can not connect to 8theme API to get versions list, Import Demo not shown. How to fix it?
Hello,
Was Core plugin installed? What PHP version do you use?
Does your hosting provider block outgoing/ingoing connections? Add our server IP 136.243.62.35 to the whitelist. Try to activate theme after that.
Also, clear cache – https://prnt.sc/g48sPTi6Tyco ðeme_demo_versions_info
If this doesn’t help, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URL of your site and temporary wp-admin access via Private Content area there.
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I dont uderstand core plugin. PhPversion 7.4.
No, my hosting not block outgoing connections.
I have send topic in support forum
Hello,
Thanks for the reply.
Let’s continue our conversation via the forum.
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I have sent private message now!
Hello,
Ok. Our dev team will check the situation more deeply and give answer via the forum. Please be patient and do not change access.
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Hi Guys, im interested! I have a client that wants to set up a all you can eat. Can this theme do that? For example choose 15 Qualities of Sushi and then in cart show only 1 price? Or set rules like 5 Qualities no matter what you choose is 10 USD.
Thank you
Hello,
Thanks for your interest in our theme.
XStore is fully compatible with WooCommerce, so varible type products can be created. But we do not have additional settings for default WC functionality, likely you will need to use an additional plugin to achieve the desired result. Please contact the support of WooCommerce to confirm it and get advice about such plugin.
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How to remove the dropdown menu (select) from head the site search
Hello,
Theme Options > Header Builder > Search > Search By Category > Off.
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hello, if i buy this theme, do i need to renew it and pay $59 every year?
Hello,
Thanks for contacting us.
You do not need to pay additionally, the theme license is a lifetime license.
Only the support period (time you can access our support forum) may expire but you’ll be able to renew it if you need help from our support.- https://xstore.helpscoutdocs.com/article/92-how-to-renew-support-period
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Dear 8theme team, i have send you the request on https://themeforest.net/user/8theme. Actually i need to reset the license as i no longer have the access of previous domain. Please reset the license so i can use it for my domain. I have already send you the details. This is very urgent !
Hello, aryansubedi,
Answered!
Kind Regards
Hello
Where is the best place to compress product images to the appropriate size? Does Xstore have a function for this?
Hello,
Thanks for using our theme.
Please read these articles – https://xstore.helpscoutdocs.com/article/89-product-images https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
If you have additional questions, use our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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thank you for your quick response
You’re welcome!
Regards
Hi I have installed the theme on a website, an dthen delete it. now i cannot install it again in my new website. please advice asap here my email:suzystephanie@yahoo.fr
Hello,
Contact us via the contact form on this page – https://themeforest.net/user/8theme and provide your purchase code.
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Hey, I’m quite interested in purchasing this theme but I have a couple of presale questions:
1. I see there’s a fullscreen menu option, but does the theme also come with an off canvas menu? 2. Regarding the single product builder: I’m basically trying to achieve a 100vh split layout with two columns; the left one being fixed and containing only the product image, the right one being scrollable and containing everything else. Is this possible? I can see your theme offers a sticky column element for Elementar. 3. German law requires to show an order summary in the checkout process before finally placing the order. Does your multiple step checkout allow to show such an overview as last step?
Hello,
Thanks for your interest in our theme.
1/ Please check this demo – https://xstore.8theme.com/elementor/demos/car-parts/ https://prnt.sc/k3wKRT24gpgZ
2/ Here is an example – https://xstore.8theme.com/elementor/demos/sneakers/product/kanetyks-purple-bermuda/ In settings of our Single Product Builder, “sticky” option can be activated for section.
3/ We have a few layouts for the Сheckout page and hope one of them will suit you. Buy the theme and test it during next 3 days. If you don’t like that we’ll give you a refund.
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I have suggested couple of feature improvement in ‘Feature request’ section but you seem to not read it or give a damn about it.
One saved message you reply – Let’s see how popular your request get whereas highest vote I counted probably 2/3 vote in any request. People don’t even know about this section. They don’t even visit that section.
It seem you guys spend more time here in themeforest section rather than important section like – Feature request. Why not post theme here and ask for vote here. Since most of the people interreact in comment section.
Hello,
Thank you, we will definitely consider your requests, please wait for your turn and votes.
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Hi may i know how to insert the icon for the product categories in all department section? http://imgur.com/Wn5Gtbn
Hello,
Thanks for using our theme.
Please see screenshots – https://prnt.sc/X-N7zTLGZCfd + https://prnt.sc/retPIPpz-Kd5
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Thanks
Hello,
Thanks for using our theme.
Go to Plugins > disable XStore AMP plugin.
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Hello
The Christmas Coming Soon demo is missing from demo imports.
https://xstore.8theme.com/elementor/demos/christmas-coming/
Regards Robert
Also, I suggest having an Elementor Coming Soon demo that does not need Slider Revolution, so people can include as much text as they need for SEO purposes. Currently, there are only two Elementor Coming Soon demos and both require Rev Slider.
Hello,
Thanks for contacting us and for using XStore.
Please contact us via form on this page – https://themeforest.net/user/8theme , we will send you the import file.
Your suggestion is noted.
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Hello Rose
Message sent via form, as suggested.
Many thanks
Robert
Hello,
Answered. Please check.
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Thank you very much, Rose.
Best Robert
Hello, for a marketplace with WC Marketplace, buddypress and Youzify, is the theme compatible? Do you have a demo of how it works with budypress? Cheers
Hello,
Thank you for your interest in XStore!
We did not test our theme with buddypress and Youzify and don’t have compatibility information. But if you face any compatibility issues we either help you to fix them or give you refund.
Demo with WC Marketplace you can find here – https://xstore.8theme.com/demos/2/wc-marketplace/vendor/organicplanet/
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Hi,
Is there a way to deactivate this XStore Documentation Floating Icon within the dashboard? https://www.screencast.com/t/Bp5QcEuGh9
Thank you
Hello,
Please read this article – https://xstore.helpscoutdocs.com/article/130-xstore-documentation-beacon
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Perfect. Thanks!
You’re welcome!
Regards
Hi. How can we add woocommerce_email_order_details in email template? Regards
I see a few other hooks but not this one. Is it not supported?
Hello,
Thanks for using our theme.
Only these hooks are available right now in our email builder – https://prnt.sc/epsAY6HcSiRa
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
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