255 comments found.
Hello , i have the site and used Gocargo in WordPress to manage my shipment progress , but now i cant check any tracking number , nothing is working with my Gocargo trackings on my site
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Can I use DIvi Builder to edit/design this theme ?
Hi,
Sorry, our theme support WPBakery Page Builder plugin only: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431
Thank you!
I would like to return this theme. Very complicated to customize. Please issue me the refund.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
After installing your theme and plugin, i have been asked for licenses for Meta Box Group and Meta Box Tab. How do i get these? This should come with theme.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
HELLO I don’t know how to remove the upper empty space help me please I attached pictures to understand the problem https://allorapide.com/wp-content/uploads/2022/11/PROB-1024x447.jpg https://allorapide.com/wp-content/uploads/2022/11/PROB2-1024x447.jpg THNX
Hi,
Please go to GoCargo Options and setup your header style: https://prnt.sc/gNRccVoSM6kK
Thank you!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
THNX
Hi,
Please go to GoCargo Options and setup your header style: https://prnt.sc/gNRccVoSM6kK
Thank you!
THNX
Hi,
Please go to GoCargo Options and setup your header style: https://prnt.sc/gNRccVoSM6kK
Thank you!
Hello,
I have installed the theme and its running fine however the slider revolution is not working and the #section-welcome is not showing any images and its just plain white.
I have uploaded the image but still it is white.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I have installed the theame in my website but the dropdown menu seems to disappear quickly. can you solve this problem
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
HI,
I download and activate your theme but after i import two demo now the toolbar list showing home page and services and other buttons three or four times .. how i can fix this???
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
Can you explain what can be tracked with the feature u have and how does it works in the back end pls?
Thanks in advance,
Shiran F.
Hi,
Our theme provides a simple tracking system, you can check on the demo to see all. For more features, you’ll need to use a more professional tracking system.
Thank you for your interest in our theme.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Refer : PRIVATE TICKET #3115000
Hi, Sorry for the delay in support, we just went through a national holiday, we will assist with your issues today. Thank you!
Dear Support, I post my ticket , not reply from your side , pls help me
Hi, Sorry for the delay in support, we just went through a national holiday, we will assist with your issues today. Thank you!
Hi, I opened a ticket at https://oceanthemes.ticksy.com/ but did not get any response, Please update if you using comment system or tickets for the support.
Hi, Sorry for the delay in support, we just went through a national holiday, we will assist with your issues today. Thank you!
Just today, i got an error that read
“Deprecated: Function Redux::setHelpTab is deprecated since version Redux 4.3! Use Redux::set_help_tab( $opt_name, $tab ) instead. in /home/zedfupwo/public_html/wp-includes/functions.php on line 5380”
how do i fix this?
Hi,
We have fixed the bug and released a new version today. Please download GoCargo version 1.9.14.1 for your website.
Thank you!
Hi, Please download the new updated version after you get a notice via email, Thank you!
I am facing a new issue. I am have a bunch of codes displaying at the header of my site
This is the error I am getting “Warning: Undefined variable $gocargo_option in /home/flycqbij/public_html/wp-content/themes/gocargo/framework/template-tags.php on line 402
Warning: Trying to access array offset on value of type null in /home/flycqbij/public_html/wp-content/themes/gocargo/framework/template-tags.php on line 402”
Hi,
Your issues are fixed in the new update version.
Please download and update the GoCargo version 1.9.2 for your website.
Thank you!
Greetings,
I have purchased the GoCargo – Freight, Logistics & Transportation WordPress Theme… And I am planning to use the GOCARGO EXTENDED – but when i downloaded the zip folder… I don’t see the file to upload to WordPress..
Please advise.
Thanks.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi i want to see how i can change the footer logo and info i cannot find the widget working or displaying
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, how do I edit/change what services should show on the homepage?
