1508 comments found.
Will you be releasing a theme update compatible with WP 6.9 soon?
Thank you for your inquiry!
The latest update of the theme is compatible with WordPress 6.9. Our demo sites are also using the latest update of WordPress and they are working properly.
However, if you’re having trouble using the theme with the new WordPress update, please let me know.
hi
We want to totally redesign or SEO agency website, would this theme be good for a marketing company? Visit Walsh and Partners
Hi, thank you for inquiring about our theme!
However, this theme was released long time ago. It doesn’t support some new WordPress features. I recommend our new themes instead. Please check out the links below:
Aoraki theme: https://themeforest.net/item/aoraki-multiconcept-business-wordpress-theme/19652714 Overlap theme: https://themeforest.net/item/overlap-high-performance-wordpress-theme/15344205Hello dear team! Ive done the php update to 7.4 and cant display anymore Vela theme. Ive checked here, tried to do my best, but still arrive to the Redux error. I cant go back to reset all options cause once vela is activate i got the php error … do you maybe have a fix ?
Fatal error: Uncaught Error: Call to undefined method Redux::set_args() in /home/eyaconcekx/2020/wp-content/themes/Vela/admin/options.php:138 Stack trace: #0 /home/eyaconcekx/2020/wp-content/themes/Vela/admin/options.php(49): Vela_Theme_Options->set_arguments() #1 /home/eyaconcekx/2020/wp-content/themes/Vela/admin/options.php(19): Vela_Theme_Options->initSettings() #2 /home/eyaconcekx/2020/wp-content/themes/Vela/admin/options.php(2171): Vela_Theme_Options->__construct() #3 /home/eyaconcekx/2020/wp-content/themes/Vela/functions.php(591): require_once(’/home/eyaconcek…’) #4 /home/eyaconcekx/2020/wp-settings.php(668): include(’/home/eyaconcek…’) #5 /home/eyaconcekx/2020/wp-config.php(94): require_once(’/home/eyaconcek…’) #6 /home/eyaconcekx/2020/wp-load.php(50): require_once(’/home/eyaconcek…’) #7 /home/eyaconcekx/2020/wp-admin/admin.php(34): require_once(’/home/eyaconcek…’) #8 /home/eyaconcekx/2020/wp-admin/themes.php(10): require_once(’/home/eyaconcek…’) #9 {main} thrown in /home/eyaconcekx/2020/wp-content/themes/Vela/admin/options.php on line 138
Millions thx for your help
Also, the new Theme Options requires Redux Framework plugin to work, after you update the theme, you can navigate to Appearance -> Install Plugins to install all required and recommended plugins including the new updates.
Thank you so much your message was very valuable ! It took me a moment to be able to upload plugins newer version via FTP first, then step by step getting back to access the Vela theme! It worked Thank you ! Can we update WpBakery anymore ?
Great! Thank you for the update.
BTW, we will add the new version of WPBakery Page Builder in the next update of the theme. However, you can update it now by following these steps:
1. Go to the Plugins page in your WordPress admin menu.
2. Deactivate, then delete the WPBakery Page Builder plugin.
3. After you delete it, navigate to Appearance -> Install Plugins to install the new one from the bundled plugins list.
found the issue thanks anyway
i get error after installing wyde core update : “Sorry, you are not allowed to access this page.” , there is no theme options and the theme dont show footer and header and all the content shrink . is there a way to fix this?
Please ensure you’ve installed the Redux Framework plugin on your site. The latest update of Wyde Core plugin requires the Redux Framework plugin to have the Theme Options. After you update the Wyde Core plugin, you will see a notification message with the link to install the Redux Framework plugin. If the notification was dismissed, navigate to Appearance -> Install Plugins to install it from the recommended plugins list.
Also, if it doesn’t work, then try to re-install the Wyde Core plugin to see if it works. Deactivate and then delete it from your Plugins screen. After you delete it, you will see a notification with the link to install it. Or navigate to Appearance -> Install Plugins to install the new one from the recommended plugins list
hi , thanks for your quick replay. i reinstall the wyde core and update the redux , i do have the theme options now but i keep seen this message “NO Filed ID is Set” and the backend is kind of frozen , i mean you can navagate the backend but you can’t relay do anything like deleting plugin or update or even the analytics not showing . so i delete and reinstall both but no lucj . please help . thanks
I’m sorry to hear you’re having trouble with our theme. There was issue with the theme and the new update of Redux Framework plugin. We just released a hotfix for this issue a few hours ago. You will need to update the theme and all bundled plugins to solve this problem. You can find the changelog here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
Hii will go over and see if i can fix the issue after update . thank you
so i update all , and it works , everything works well now , thank you
Great! Thank you for the update.
Hello, I purchased your theme. I have a problem? I don’t know where to write the Item Purchase Code. Also, it takes a very long time to load the theme. I’ve been waiting for hours but it doesn’t load the homepage. What is the reason?
You can use the theme and all bundled plugins without registering a purchase code.
However, if it takes too long when you upload the theme, then make sure you’re uploading the correct theme file.
If you’ve downloaded “All files & documentation”, you will need to extract the zip file first. You will then find the theme zip file in the folder “WordPress Theme”, you can find the instructions on how to install the theme in our documentation: https://wydethemes.com/vela/documentation/
Also, if your homepage doesn’t load, it means there is an error on your site. Try enabling WordPress debugging mode to see if there is an error message on that page. You can install the WP Debugging plugin ( https://wordpress.org/plugins/wp-debugging/ ) to enable debugging.
I receive error message when trying to install the demo content zip file via theme plugin plugin. An error occurred while installing the plugin. Upload Problem: json_syntax. Please advise?
Host: WordPress.com Type: Managed WP
I’m sorry to hear you’re having trouble with our theme.
However, it seems like that error only happens on a plugin management page from WordPress.com hosting.
Instead, try installing the plugin from the page ”/wp-admin/plugin-install.php” to see if it works.
If it doesn’t work, there may be plugin conflicts on your site, try deactivating other plugins to see if it works.
Appreciate it. I was able to resolve it; however, I just noticed that the home page and contact pages will not import for the modern demo template (Vela1). Please advise.
Try checking if there are the Home page and Contact page in your Pages list on your WordPress admin. Maybe, the importer couldn’t import all the menu items so that pages are missing from the menu.
If they are in the Pages list, then you can add them to the Primary menu under Appearance -> Menus.
However, if those pages aren’t available in the Pages list, then you may need to reset your site using the WP Reset plugin ( https://wordpress.org/plugins/wp-reset/ ) and then try to import the demo content again. Also, please ensure you’ve increase the PHP settings to the minimum values as provided in the documentation: https://wydethemes.com/vela/documentation/#import-demo-content
I downloaded the demo plugin, and uploaded the demo ‘Agency’ from the Vela theme. All was fine until I click on ‘Save Changes’. Then I get this error: “WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Wyde Core.” What should I do?
Hi, please let me know which PHP version you’re using on your site. You can check it under the Server information in Tools -> Site Health in your WordPress admin menu.
Hello, it’s running on PHP 7.4.10
Both the theme and Wyde Core plugin are compatible with PHP 7.4.x. I’ve no idea why there is an error in Wyde Core plugin. Please provide me with more information or with a detailed error message, it will help me better understand and find the best way to move forward with this issue. If it doesn’t show the error detail, then you will need to enable WP_DEBUG mode in your wp-config.php file, you will find more details here: https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
Sure, here’s what I get:
[16-Nov-2023 21:20:16 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php:205 Stack trace: #0 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php(287): Redux_Colors::sanitize_hex(‘21242a’) #1 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/validation/color/class-redux-validation-color.php(42): Redux_Colors::sanitize_color(’#21242a’) #2 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-validate.php(39): Redux_Validation_Color->validate() #3 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-valida in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php on line 205
[16-Nov-2023 21:20:26 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php:205 Stack trace: #0 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php(287): Redux_Colors::sanitize_hex(‘21242a’) #1 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/validation/color/class-redux-validation-color.php(42): Redux_Colors::sanitize_color(’#21242a’) #2 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-validate.php(39): Redux_Validation_Color->validate() #3 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-valida in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-content/plugins/wyde-core/vendor/redux-framework/inc/classes/class-redux-colors.php on line 205
[16-Nov-2023 21:20:26 UTC] PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\ctype_alnum() in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/PHPMailer/PHPMailer.php:1849 Stack trace: #0 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/PHPMailer/PHPMailer.php(1938): PHPMailer\PHPMailer\PHPMailer::isShellSafe(‘wwwuser@cgi.you...’) #1 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/PHPMailer/PHPMailer.php(1682): PHPMailer\PHPMailer\PHPMailer->mailSend(‘Date: Thu, 16 N…’, ‘Howdy!\n\nWordPre…’) #2 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/PHPMailer/PHPMailer.php(1518): PHPMailer\PHPMailer\PHPMailer->postSend() #3 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/pluggable.php(546): PHPMailer\PHPMailer\PHPMailer->send() #4 /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/class-wp-recovery-mode-email-service.php(230) in /hermes/bosnacweb04/bosnacweb04aq/b2912/ipg.abba960/wp_site_1699544583/wp-includes/PHPMailer/PHPMailer.php on line 1849
There seems to be an invalid setting values in the theme settings. Try clicking the “Reset All” button in Theme Options to see if it works.
This worked – thanks!
I’m trying to update the PHP version 8.0 from 7.4 but the site goes black, how can I do this update? is there a PHP version 8.0 version of the theme or is there a solution? please help!
The latest version of the theme (2.1.2) is compatible with PHP 8.0. Please ensure you’ve updated the theme and all bundled plugins to the latest version. You will find the changelog at the bottom of the product page here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377
However, the current version of Redux Framework that’s included in the Wyde Core plugin isn’t compatible with PHP 8.0. You will need to install the Redux Framework plugin ( https://wordpress.org/plugins/redux-framework ) on your site to fix this issue.
Hi there, I’ve tried everything and it’s still doesn’t work so I had to go back to 7.4. I don’t think that the update works for PHP version 8.0
I apologize for the problem you’ve been facing with our theme. We will include the new update of Redux Frame work in the next version of Wyde Core plugin to fix this issue.
Any idea when the next version will be ready?
We’re working on it and will release the new update in a couple of days. Thank you for your understanding.
Hi, I have done a manual update of the theme, but I have a problem with visual compose. In particular, in the previous version of the theme, the visual composer (updated to 7.0) doesn’t give me problems with the accordition module, and the string:
“vc_row css=”.vc_custom_1579968179260{margin-top: 40px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px ! important;}”vc_tta_accordion style=”modern” shape=”square” spacing=”5” active_section=”1” no_fill=”true” title=”TRAINING INTERVENTIONS”[vc_column_text] etc.”
Work fine
Instead, with the updated version of the theme, it is not recognized as it does not make all the customizations created available and, consequently, does not work
Is there any way to solve the problem? Purchase codes 1c45b3e5-7a0c-4547-91e8-a22f40d555cf
Hi, thank you for reaching out and providing me with the detailed information.
Actually, there are 2 accordion elements in WPBakery Page Builder.
The one you mentioned was added into WPBakery Page Builder 4.6 in 2015 but with the same name “Accordion”, that could lead to misunderstanding so we decided to use only one version and disabled the new one.
However, I have no idea why you can use that new version in the theme as it was disabled by the theme update since 2015. There may be a compatibility issue with the theme version you were using previously or maybe you updated the WPBakery Page Builder plugin separately but did not update the theme.
Anyway, to fix this issue, you will need to remove that accordion with the shortcode you mentioned and then add a new one that is available in the Elements window instead.
We’re sorry for any inconvenience caused and thank you for your understanding.
Ok… Thank you
Hi there. I’ve received a project with an old version of your theme, version 1.9. I’d like to update this site with the latest version. The site used a child theme for updates. Do you have a documented upgrade path steps from 1.9 to current or is this a standard update since using a child theme? Are there any gotchas/challenges migrating from Visual Composer to WPBakery Page Builder?
Many thanks.
Hi, you will find the instructions on how to update the theme in the documentation: https://wydethemes.com/vela/documentation/#update
Also, WPBakery Page Builder is just a new version with a new name of the Visual Composer plugin, you can normally update it using the same method provided in the documentation.
Hi there. I followed the manual update process from 1.9 to 2.1.2 and updated the plugins with success. The child theme that the previous consultant built, however, is generating a broken site. The child theme consists of the following: inc/headers/_header-v6.php, footer.php, functions.php, header.php, page-title.php, php_error.log, single-portfolio.php, style.css. When I activate this theme, I get a grey page and white rectangle.
It looks like there was quite a bit of overriding/customization going on. When I run the theme natively without the child, it runs the site, without any of the customizations. So it appears that most of the page building works, however, there are some sections missing and elements out of place due to styling missing.
Can you tell me if there were a lot of element id/class changes between these versions? How about function load sequence changes or naming changes? I’m thinking this might be some of the reason for the child theme failing to load properly.
Do you have any other suggestions on how to approach/debug this? Many thanks.
It sounds like there are some errors in your child theme. You will need to enable WP_DEBUG in wp-config.php to show detailed information about errors. You can find more details here: https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug
Hello! I’m reaching out for assistance with two items, as I’ve attempted reviewing the documentation and troubleshooting myself without success. My RevolutionSlider stopped working randomly. I went in to re-add the purchase code but continued seeing “Ajax error!” It’s resulting in some images not appearing on the homepage/hero of the website.
Additionally, the contact form is not working. Errors appear when any email outside of the organization submits.
Hi, thank you for reaching out! I will be happy to solve this issue for you. However, I’ve never seen this issue before. There may be plugin conflicts on your site, try deactivating your plugins to see if it works. If it still doesn’t work, you may need to give me your web address so I can check it. You can send it through the contact form on our profile page: https://themeforest.net/user/wyde#contact
We’ve updated the VELA theme on a client site and are receiving the following error:
`Warning: Creating default object from empty value in /www/wp-content/plugins/wyde-core/inc/redux-framework/inc/class.redux_filesystem.php on line 29 Fatal error: Uncaught Error: Call to undefined method Redux::disable_demo() in /www/wp-content/themes/Vela/admin/options.php:55 Stack trace: #0 /www/wp-content/themes/Vela/admin/options.php(24): Vela_Theme_Options->initSettings() #1 /www/wp-content/themes/Vela/admin/options.php(2172): Vela_Theme_Options->__construct() #2 /www/wp-content/themes/Vela/functions.php(561): require_once(’/www/wp-content…’) #3 /wordpress/wp-settings.php(594): include(’/www/wp-content…’) #4 /www/wp-config.php(110): require_once(’/wordpress/wp-s…’) #5 /wordpress/wp-config.php(5): require(’/www/wp-config….’) #6 /wordpress/wp-load.php(50): require_once(’/wordpress/wp-c…’) #7 /wordpress/wp-blog-header.php(13): require_once(’/wordpress/wp-l…’) #8 /www/index.php(17): require(’/wordpress/wp-b…’) #9 {main} thrown in /www/wp-content/themes/Vela/admin/options.php on line 55`
That error came from an outdated version of Redux Framework. You will need to update the Wyde Core plugin to fix this issue. You will find the changelog here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
I’ve got another issue with the rev slider on the startpage. when coming back to the page by menu, the slider is showing a white screen instead of the regular content. could you please look this up aswell?
kind regards,
I apologize for the problem you’ve been facing with our theme. There seems to be an issue with the Revolution Slider with the AJAX Page. Thank you for bringing this issue to our attention. We will fix it in the next update.
In the meantime, you may need to disable the “Ajax Page Transitions” option under “Page -> AJAX Options” to work around this issue.
I tried disabling the AJAX Page Transitions, but they’re still loading. Is there any possible reason for this behavior?
I just visited your site and it seemed to be working fine on my end. I tried to visit another page then navigate back to the startpage, the slider was working fine.
Is there a way to have background videos displayed in responsive designs / mobile view too?
We’re sorry but the background videos will be disabled and won’t play on mobile devices. There are many reasons why it has to be disabled, but the main reasons are about the privacy and the mobile data usage. Some users might not be happy if videos auto play when they’re using mobile cellular data. You may check out this article for more details: https://www.squarebird.co.uk/why-wont-video-autoplay-on-mobile/
Also, you may need to set the “Background Image” option to display as a fallback background image on mobile.
okay. I understand this from a technical perspective. Could you tell me the file where the video call is made? I’d like to change the settings in my child theme file.
.vdobg {
display: block !important;
}
Hey there, I’ve got an issue with the VELA theme. On the page is a problem with the first tab on the bottom of the page. The icon is displayed larger than the others, what doesn’t happen in the demopages. Could you help me with that?
https://sams-coaching.de/sams_wp/thanks, Sebastian
Thank you for the details with the link!
However, I’ve never seen this issue before. There seems to be something wrong with your first tab content. Try to delete your first tab and then add a new one to see if it works. If it still doesn’t work, you may need to add a new Tabs element into there, copy the content from your old Tabs element to the new one, and then delete the old Tabs element.
Also, I recommend you to update the theme and WPBakery Page Builder plugin to the latest version to make sure they will be working properly with your WordPress site. You can find the changelog here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
Hey, I just downloaded the theme again and it says same versiondate. Anyways installed it. I also deleted and installed wpBakery again.. same situation.
I then deleted the tabs section and moved the content to a newly created. No changes at all.
Is there any way you could help with this?
thank you 
After looking into the content on that page, it seems like you have added custom content (3 icons for Business Coaching, Workshops, Personal Coaching) into the section before your tabs section. I’ve no idea how you created that section but there seems to be an invalid tag (a link without a closing tag) included in the content so that it can impact your content in unexpected ways.
All you have to do is to remove your custom content section, then add a new one using the Info Box element as you can see in our demo.
wow.. got it.. there was a missing tag after the last icon.. I just made those icons clickable by manually editing the text there.. now its fixed. thank you so much!
4 eyes see more than two 
kind regards, Sebastian
Great! I’m happy to hear that you’ve fixed it! Thank you for the update.
Dear support Team I have some next Problem I can’t find my Case Study Page, and in Backend I can’t find It to! And I have a issue with Slider Revolution my Header is White!
next issue is Footer changed total!!! Testimonials design Changed!!!! Guys I have tomorrow my Deadline!! and you changed things like you want!! wtf!?
Please ensure that you’ve updated the theme and all bundle plugins to the latest version. You will find the changelog here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
Also, there may be plugin conflicts on your site. If you have other plugins, try to deactivate them to see if it works.
If it still doesn’t work, you may need to give me your web address so I can check it. If it requires a login to access your site, you can send the login details in the contact form on our profile page: https://themeforest.net/user/wyde#contact
No, that’s doesn’t work!, I wrote you on Email, Please I need very quick help!
I just checked it and here are the answers to your questions:
1. The Case Studies page is not in the Pages list on your site. There is only page called “Case Studies (old)” in the “Draft” tab. If this is not the one you’re looking for. It means, your Case Studies page was deleted from your site.
I have no idea why it isn’t there but this is not a theme related issue. The theme can’t delete your page. There may be someone has deleted it from your site. If your web host server has a backup/restore service. You may need to restore your database to get it back.
2. Your slider on your home page is working fine on my end. However, if you’d like to change the header color, you can change the Menu Text Style and enable/disable the Transparent Header setting under the Vela Options -> Header at the bottom of the page editing screen to change your page header menu color to white or dark.
3. Regarding an issue with the Footer changed, please give me more details and let me know which part has changed, the content, the design, or number of columns. I’ve never seen this issue before so I have no idea why your footer has changed.
4. For an issue with the Testimonials design changed, I just checked it on your “Customer Experience Assessments” page and it’s still working fine. The design hasn’t changed and it is the same as the one on our demo site.
I just find Issue, When you Update the Vela Child, and everything another Issues are go with that
I just visited your site again, looks like the issues have been solved and your site seems to be working fine now.
Hello!
I’ve updated Vela theme and got the issue: Error: This theme failed to load properly and was paused within the admin backend.
When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.1.1 Active theme: Vela (version 2.1.2) Current plugin: (version ) PHP version 7.2.24-0ubuntu0.18.04.15
Error Details
An error of type E_ERROR was caused in line 55 of the file /var/www/html/wp-content/themes/Vela/admin/options.php. Error message: Uncaught Error: Call to undefined method Redux::disable_demo() in /var/www/html/wp-content/themes/Vela/admin/options.php:55 Stack trace: #0 /var/www/html/wp-content/themes/Vela/admin/options.php(24): Vela_Theme_Options->initSettings() #1 /var/www/html/wp-content/themes/Vela/admin/options.php(2172): Vela_Theme_Options->__construct() #2 /var/www/html/wp-content/themes/Vela/functions.php(561): require_once(’/var/www/html/w…’) #3 /var/www/html/wp-settings.php(585): include(’/var/www/html/w…’) #4 /var/www/html/wp-config.php(90): require_once(’/var/www/html/w…’) #5 /var/www/html/wp-load.php(50): require_once(’/var/www/html/w…’) #6 /var/www/html/wp-admin/admin.php(34): require_once(’/var/www/html/w…’) #7 {main} thrown
Please ensure that you’ve updated Wyde Core plugin to the latest version (2.7.2), you will find the changelog here: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
After updating the theme, you will see a notification message with the link to update the bundled plugins. If the notification was dismissed, go to Appearance -> Install Plugins and then install all the plugins in the list.
Dear Support Team, I have problems with Testimonials since Yesterday all information about I Can’t see the “Customer Information” I need very quick help! Thank you!
Thank you for reporting this issue. It has been fixed in the latest update (2.1.2).
Hello, I am a purchaser of your Vela – One Page Business theme and I’ve noticed my web page has encountered an error.
My domain is www.cadeenergy.com
The error message I’ve received suggests the following:
Warning: Trying to access array offset on value of type bool in/home3/cadeener/public_html/wp-content/themes/Divi/includes/builder/functions.php on line 1398
Warning: Cannot modify header information – headers already sent by (output started at /home3/cadeener/public_html/wp-content/themes/Divi/includes/builder/functions/php:1398) in /home3/cadeener/public_html/wp-includes/pluggable.php on line 1335
Warning: Cannot modify header information – headers already sent by (output started at /home3/cadeener/public_html/wp-content/themes/Divi/includes/builder/functions/php:1398) in /home3/cadeener/public_html/wp-includes/pluggable.php on line 1338
I wanted to contact you prior to updating the website & plugins. Can you please assist?
We’re sorry but it looks like your site is currently using another theme. Those errors are from the Divi theme, not Vela. Try switching to the Vela theme to see if it works.
