605 comments found.
Thanks for your time. Also, please tell me how to add Blog elements to the page? “Latest news”, etc.
Hello There, Thanks for reaching out.
To add blog posts create a new page. Select blog template and sidebar position in the page. Kindly check this screenshot https://prnt.sc/ojthRIYf37rN
For any further issues or queries please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
You misunderstood my question. I need to add news on the main page… In a separate section. I didn’t find the blog elements in Miraculous Elements in the editor.
Currently particular shortcode for blog is not available in the theme. If you want to get it customized then please reach out to us over support desk.
Regards,
Hello, is it possible to configure the plugin so users should have an active subscription before he/she can stream any music completely?
Hello There, Thanks for showing interest in our theme.
Currently subscription works for download and anyone can stream without plan. If you need customization with this then please contact us over support desk here https://support.motothemes.net/
Regards,
I have sent you a reply and have not heard back from you about needing your help about the theme getting hung on the loader icon and not proceeding.
I am writing on behalf of my client who I urged to purchase your theme (Miraculous) but after I messaged you and you responded seeking the support token and purchase code, and after I dutifully sent you those, I never heard back from you.
I’ve sent countless pleas for help, and have not received a reply. Seeking your help here, to please respond to our request for assistance..
Hello There, Apologies for the inconvenience caused.
Please help me with the Ticket ID/email that you have raised, as the tickets are never missed.
Regards,
Thanks for sharing ticket ID, our executives will revert you soon.
Hello. I never used my support, i bought the theme years ago, now i want to use it but i need to add my own currency and other small changes. How can i receive help?
Hello There, Please check this screenshot, https://prnt.sc/_m_kEkx7qJ8L from here you can change the currency. For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Is it currently possible to use WP Bakery with your theme? Is this a separate installation?
Hello There, Thanks for reaching out.
Theme has already provided with two page builders Unyson and Elementor along with their shortcodes. As of now WP Bakery page builder is not available.
For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Hello There, Apologies for the inconvenience. Can you please reach out to us over support desk here https://support.motothemes.net/
Regards,
Absolutely love the look and capabilities of this theme, however I am looking for a theme that can stream songs directly from Soundcloud, rather than by having to upload all the mp3s for each song. Is this possible with this theme, and if not, is this planned for future updates? Do you do custom work if this is something I’d like implemented on my site should I purchase the theme?
I’m not looking to sell any music, I simply want to have a free streaming website showcasing other artists music.
Thank you!
Hello There, Thanks for reaching out.
Yes the theme supports streaming feature, however we first need to check the Soundcloud URL with the theme. Please help us with the URL over support desk here https://support.motothemes.net/ to check for feasibility.
Yes we provide customization services, please reach out to us over support desk.
Regards,
Thanks for the quick response. My main question is, do Soundcloud streams work in the music player the same way uploaded mp3s do? Can they also be favorited/added to playlists like other songs?
I am asking in regards to any public Soundcloud song of course, say this one for example https://soundcloud.com/coffeeshopselection/j-louis-camarillo
Hello There, Thanks for sharing the URL. As checked the shared URL is of page its not a music URL, and we need music URL so kindly help us with the same.
Regards,
Hi, i want return Miraculous – Multi Vendor Online Music Store Elementor WordPress Theme , Please tell me the process of return this theme
Hello There,
Please reach out to our Support desk here.
Can I install this app in a sub domain and move it to the main domain when the configuration is finished? thank you.
Hello There, Thanks for reaching out.
Yes, you can setup the theme on sub domain and move it to main domain afterwards, however please make sure that you have made the changes in the database accordingly.
For further assistance please feel free to contact us over
Support Desk here.
Regards,
Absolutely love this theme. I run a radio portal with over 60 live stations using Icecast technology. I have a few questions. #1) Does the player have the ability to display current song title information from the stream? #2) Does the player have an Auto Reconnect feature? Meaning if I am listening on a phone (for example) and lose connection, does it automatically try to reconnect to the stream? Last) Is there a way to have it so the left menu section stays fully open all the time (instead of having to click the arrow top make it expand) Thanks for these answers and it’s a beautiful theme!
Hello There, Thanks for showing interest in our product.
Yes, there is an option available in the theme to keep the menu open all time. For remaining two points, please help us with your stream URL to check if it is feasible with our theme.
Please share the URL over Support Desk here.
Regards,
Oh No. I failed to upgrade from version 1.0.8 to 1.2.0. Big trouble incoming without backup so i need your help.
Hello There, Thanks for reaching out.
Can you please raise a support ticket over Support Desk our executives are here to help you with the concern.
Regards,
Are they working ?
Hello There, We have reverted over support ticket please check.
Guys I want to by this theme from you but I dont understand the flow of an Artist getting his songs listsed and sold. First things first . When they upload the song I dont see that they can choose in which music genre it goes. HOw can that be sorted out. Can you please share the way of the flow. I am trying to find that info but its nowhere to be found. Thank u
Hello There, Thanks for reaching out.
When Artist upload any track, they can choose the genre here please check the screenshot https://prnt.sc/yt_oNTDOQ4jy
The flow is -
Artist needs to register from herehttps://prnt.sc/o4lBFlvl09-q He will get his dashboard, from where he can manage following things as seen in the screenshot https://prnt.sc/vXAW45-FBk91
For any further queries or issues please feel free to contact us over
Support Desk here.
Regards,
Pre-sale questions: Is it possible to have api to like Apple Music, for an example, so that those songs can automatically be added to this store for streaming? I’m trying to create a music streaming platform that artist can add music to, but also have known artist music on it as well.
Hello There, Thanks for showing interest in our product.
As of now, this feature is not available, we will need to undergo some R&D to see if this functionality is feasible with our existing website flow.
For any further queries or issues please feel free to contact us over
Support Desk here.
Regards,
Hello, I’m looking for a theme that has all of this functions:
1. Scheduler for live streams, pre records and random for when no DJ’s playing 2. DJs can live stream from other location to the sajt at given time 3. Pre recorded starts at given time 4. Random mixes airs when no DJ is booked.
Can your theme do all of this?
Rb
Hello, Greetings!
Thanks for reaching out. 1. This feature isn’t available in the theme 2. You can put the External URL like radio link here as shown in screenshot https://prnt.sc/dyubfSOCh3dL alike adding single tracks. and can further add them under category of your choice, like radio, DJ, etc. 3, 4 These features currently not available in the theme.
If you want we can get this customized for you after having discussion over Support desk , and checking the feasibility.
Thanks, Kamlesh Yadav
Thank you for latest update I’mi happy final got some update from your side. I’m trying to install demo on fresh wordpress to update my website with updated theme but demo is not installing showing error: https://prnt.sc/NoUuajuRGcDs
Kindly TELL ME SOLUTION:
Hello There, Thanks for reaching out.
Can you please connect with us over Support Desk our executives are here to help you.
Regards,
I raised a ticket here but see what i got in reply: EVEN I’M NOT ASKING FOR CUSTOMIZATION OR ANYTHING ELSE JUST ASKING FOR DEMO NOT IMPORTING I WANT REBUILT SOME NEW SECTIONS WITH UPDATED THEME WHY YOUR TEAM CAN NOT UNDERSTAND THIS REPLY IS NOT HELPFUL IT JUST NOT GOOD HAVE A LOOK TO THIS
Hello Foremedia Group,
It seems that you purchased the product on 29/05/2021 and the 6 months’ support for the product is been expired. Please renew your support of the product.
Regards,
Kamlesh Yadav and Team,
I tried with another fresh wordpress but see i got curl 551 no alternative certificate error for kamleshyadav.com look into this image for exact error: https://prnt.sc/sb-Gz0DiuIzL
Hello There, The support period extension is for bugs/issues on our theme code and not for customization. And every Envato users upgraded support period extension from time to time
As per shared screenshot, the issues are from the server end. We will need to check the issues by accessing cpanel so kindly renew support period.
We will be happy to assist you.
Regards,
Hi, I am interested in your theme but unlike a “streaming service” I want to sell downloaded music. Can someone use the same layout on the dark theme to add woocommerce products? Basically, can one replace the listing of tracks with product categories and still maintain the same look and feel?
Hello There, Thanks for showing interest in our product.
Do you want to sell physical products along with downloadable products? Please connect with us over Support Desk here.
Regards,
I am interested in your Miraculous Online Music Theme and I love the layout options. Upon browsing the DEMO versions, I noticed that the theme is built as a streaming service.
In my case, I do not want users to pay a subscription fee, I only want users to pay only when downloading a song/track | How can I achieve this on your theme? When a user downloads a song, does the song get downloaded to the device? Once a user has downloaded a song, do they have access to that song from any device the user uses to access their account? Can the “Download Now” button enable the purchase of that particular song? In essence, I like the theme and its layout but do not want the subscription of streaming feature, I merely want to sell digital downloads but get to keep your theme exactly as it is.
Hello There, Please check we have reverted over the support ticket.
Regards,
I looked through your entire online document and didnt see anything about a preview function. alternatively, that wont solve the issue of long load times for larger format mp3, i need the ability to have low format small size previews, and to download a high quality mp3. basically having one for streaming and one for download is what i would require, is that possible with this theme.
Hello There, We have covered this point under General Settings in the documentation here https://prnt.sc/H-YKkLPuGwKZ
Uploading two files for a single song will increase the server load so we have restricted the player to play for particular time as a preview of song and accessing the mp3 files when user downloads it.
If you want to customize it further please contact us over Support Desk here.
Regards,
I am highly considering a purchase of this theme but i have a major question that will determine the purchase.Is there an option to listen to a clip of the track when previewing the audio, and then when clicking download, it is a different, full length audio track? I am using this for a record pool, and i dont want to waste tons of storage having full quality full length mp3s hosted if people arent going to download them.
Hello There, Thanks for reaching out.
We are to give an update regarding same in a day or two. So you can make the purchase or contact Support desk to know more.
Regards,
Hello There, We have given the feature of song preview. You can set the time duration for the same via backend settings. Please check the doc for the same or reach out to support desk in case of further queries.
Look forward to your purchase.
Regards,
THEIR MUSIC They will be asked if their music is licensed. (1) In case the artists already has a label, we won’t allow the artist on the platform for now. Later we will allow sponsors and label owners. Not now. (2) If their music is not licensed, then they can use our label and will get paid x EUR (we should be able to change this) per time their song is played and we earn y % on those plays (also adjustable). (3) The artist can decide to stay independent, but won’t get paid on our platform for plays. Once their music is uploaded, we will audit the music first. (1) In case the music is below our standards, then we will either reject the tracks, LP, or album. (2) If only a few tweaks are needed, then we will inform the musician about these tweaks. (3) And lastly, music that meets our standards will go live. ADMINS AND ARTISTS CAN CREATE TEASERS (THIS IS AN EXTREMELY CRUCIAL FEATURE) Teasers are short parts of a track. A song can get cut up into a minimum of 3 parts and a maximum of 5 parts. Each part can last 5 seconds maximum. The numbers are also adjustable without going into the database. PROFITABLE PLAYLISTS Listeners can earn x EUR for every time their playlist is played for more than 50%. We earn y % from their earnings. These numbers are also adjustable. Users can create x amount of public playlists. Playlists coming from the same user cannot have the same tracks. MUSIC THAT THEY LIKE Users get a list of music that is similar. MUSIC THAT PEOPLE WITH A SIMILAR TASTE LIKE Users get a list of music similar to what others listen to. MUSIC THAT IS DIFFERENT Users get a list of music that is a mix of others that listen to similar music and different music where we present the different tracks. LIVE Users can pay to watch home concerts from our artists. Thank you
i want to know this theme fulfil these requirements
i want to buy this theme but need to know first
Hello There, Thanks for sharing your points.
Currently, Artists get paid on the basis of % of sale on track/album. Its a generic concept product and other points are not present in our theme. If you want to get them done by us please reach to us over Support desk here.
Regards,
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need to solution
Hello There, Thanks for reaching out.
Can you please raise a support ticket over Support desk here. Our executives are here to help you with concerns.
Regards,
very nice template with great potential.
we were interested in the radio streaming option. but looks like it is not working (in the demo). also when i am playing music and I change the page the music will reload as well. it should be in an iframe that keeps playing even when browsing the pages. will this be fixed?
Hello There, Thanks for reaching out.
You can put live Radio URL as a track, and need to select that track by going under the radio option. The music player which we are using is based on JPlayer, and it does reload fully with the site reload as the theme is working according to WordPress.
For any further queries or issues please feel free to contact us over
Support desk here.
Regards,
