64 comments found.
Good day. Nice theme. Clean and professional and lightweight. Actually your company has 3 that I’ve narrowed down. QUESTION: (My site would be for MP3 downloads) When I add song to cart from media player, is there a way for people to get an “added to cart” easily access cart?? Currently, a person does not even know if they add mo3 to cart. There is no notification that it has been added and there is no easy way to navigate to cart.
Your BRONZE theme does have a notification circle at the top of site showing how many items are in the cart.. but this theme shows nothing.
Hi there,
Thanks for your patience. If you’re referring to the cart menu item, it can be displayed on all pages if needed.
When adding an mp3 to the cart from the player, a cart icon popup animation is fired showing the “Added to cart” text, and the cart product counter is updated in the menu: https://preview.wolfthemes.store/kayo/elements/music-players/Feel free to let me know if there is anything else.
Kind regards.
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Hi, I’ve noticed that events in mobile view now are shown with double venue = venue is repeated twice. I’ve updated theme and plugins but the problems is still there. You can take a look at this page https://www.maddaluzzi.com/agenda/ THIS HAPPENS ONLY IN MOBILE VIEW, is it a bug?
Hi there,
Do you have the latest version of the theme (1.9.23) and Events plugin (1.3.3) installed?
Best regards
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I have 1.9.26 for the theme and 1.3.3 for event plugin
Hi there,
Did you flush your cache after the update? Are you sure you didn’t duplicate your location and venue?
I will need further details to be able to help you. For more help, please post a ticket in the support forum with screenshots, your website URL, and temporary login access. It will be much easier to help you there.
I will reply as soon as possible. https://wolfthemes.ticksy.com/I hope it will help.
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Fixed. We applied a class for mobile view in rows and I removed .mobile-venue. Thanks anyway for your kindness. Best regards
No other pages beyond the home page on the Kayo demo work. They return a 404 error. Happy holidays.
Hi there,
This should help: https://wolfthemes.ticksy.com//article/11681/ For more help, please post a ticket in the support forum with your website URL and login info. I will get back to you as soon as possible. https://wolfthemes.ticksy.com/Happy Christmas!
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Blurred images issues for you to consider for future customers and updates
Here is an example of links to your demo that show the theme has an issue with all images appearing blurry and low res, you have to manipulate this by placing really high res images which in turn slows the theme to a halt.
Here are pages on your own demo that show this issue. Maybe consider fixing this in your future updates.
All logos blurry even when you place your own logos https://preview.wolfthemes.live/kayo/elements/endorsements/ all these images blurry and same thing for when I add my own https://preview.wolfthemes.live/kayo/elements/image-gallery/ Even cover images for all videos I post appear blurred like your theme here https://preview.wolfthemes.live/kayo/videos/videos-3-columns-lightbox/ blurred image https://preview.wolfthemes.live/kayo/pages/about-us/Hi there,
For some reason, I skipped your comment so thanks for your patience.
You can set the image dimension for most of these element in the widgets settings like so: https://d.pr/i/EzaWaWI hope it will help.
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Love this theme but i have struggled to make my images not appear in low res and I see on the demo too that all images on this theme appear slightly blurry and yet on the back in in media manager or if you right click to view the images directly in the browser they are nice and high res. Can you tell me if there is somewhere to turn off this image low res feature?
Hi there,
I will need further details to be able to help you.
Please post a ticket in the support forum with screenshots, your website URL, and temporary login access. It will be much easier to help you there.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Join the newsletter to get the latest news and offers.
Support expired unfortunately i did not use it on time but thanks for replying
What’s your website URL so I can take a look?
Cheers
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Love your Template. Before i buy, my question is the music player on the classic home is there a player attached to it? Can the classic home accommodate video background?
Hi there,
You can insert a video background instead of a static image.
The homepage header okay button is a simple single track play button.
I hope it will help.
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I’m wondering how I can switch to Elementor instead of WPBakery, since I found Elementor files in the theme files that I downloaded?
Hi there,
The theme is not Elementor ready at the moment. I suggest checking out my more recent theme built for Elementor.
I hope it will help.
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Hi,
In the events, how can I change Free to Free Admission? I was able to change it in the content_single but not in the homepage vc widget.
Thanks
Hi there,
You can overwrite the text using a WordPress filter function. In your child theme functions.php file you can add the following snippethttps://gist.github.com/wolfthemes/0a9d443f12e0656c3ea62774709a9b3d
If you need more in depth chstomization, we provide customization services for our themes. https://wolfthemes.com/services/
Kind Regards
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Hi, we are (me and my client) enjoying this theme a lot. Just one small question: we can’t replace twitter icon with x. We are running 1.5.3 version. Thx
Hi,
I just released an update with the tweak. Please update Wolf WPBakery Page Builder Extension plugin to 3.7.5 to enable the new X logo.
I hope it will help.
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Hi, the update ins’t appearing on the wordpress udpates tab, nor in the envato market section. How can I update the theme?
Hi there,
I forgot to update the version number in the theme. This is fixed now. You can either re-download the theme on ThemeForest or keep your current version which is in fact the latest.
Thanks for letting me know!
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Thanks, but on my wp it says the version is 1.5.1, and the update log says it is 1.5.3.
Is it possible to update via the Envato Market plugin, like the previous versions, or do I have to re-download the theme? Would this cause any problem?
An new update will be available very soon.
You will be able to update via the Envato plugion
I hope it will help.
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Hi,
Since the last (automatic) update of the theme, my site doesn’t function anymore. I have all last updates and PHP requirements are fine.
It seems to be a problem when I activate the WP Bakery plugin, then it says: This theme failed to load properly and was paused within the admin backend.
If I deactivate the WP Bakery plugin, the site works, but not properly…
Thanks for your support! Jonas (www.jonasmalfliet.com)
Hi there,
I’m currently uploading the update with the fix. It will be availble very soon. Please re-download the theme in a couple of hours.
Kind regards.
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Thanks! Should I reinstall the theme? WP doesn’t mention any available update for the theme.. ?
Yes, please re-install the theme to fix this. It was kind of an emergency update so it wasn’t logged as a new version.
Kind regards.
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When I updated to Version: 1.4.6 all of the release pages were screwed up. Now it says “There has been a critical error on this website. Learn more about troubleshooting WordPress.” on each release page or it just goes black. I’m not paying +$58 to renew my support. I’d rather spend that money on a new theme.
Hi there,
I will need further details to be able to help you. First, be sure that your WordPress installation, theme, and plugins are up-to-date. For more help, please post a ticket in the support forum with screenshots, your website URL, and temporary login access. It will be much easier to help you there.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Join the newsletter to get the latest news and offers.
After double checking there no known issue with the latest version of WordPress (6.1) and the theme and plugins up-to-date.
Please enable WP_DEBUG so we can get to know more about this: https://wolfthemes.ticksy.com//article/12805/Talk to you soon
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Hello, can your players use Vimeo embedded videos instead of just mp3 and have the same functionality and looks? Same as mp3 play next shuffle but instead using Vimeo ID video links. Thanks
Hi there,
There is no vimeo playlist feature available in the theme, however if you’re looking for video features, I recomend checking out Superflick theme which have this kind of functionality.(video slider, carousel etc.) https://preview.wolfthemes.live/superflick/landing/I hope it helps.
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Hi, is it possible to add a scroll option to the homepage tour dates block?
The client for whom I set this up wants to show a lot of events and wants a scroll option so that this block does not take up a lot of space.
Thanks
Hi there,
Hi there,
Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.
We will be happy to help you as soon as possible. https://wolfthemes.ticksy.com/Kind regards.
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Theme not installing properly, have reached out to your support, waiting for reply.
Demo content is corrupt, getting 404 on install, please reply asap
Hi,
Here is some information about importing the demo content https://wolfthemes.ticksy.com/article/11680/ https://wolfthemes.ticksy.com/article/11656/ If you have trouble importing the demo content using the one-click demo importer plugin, I recommend using WordPress-Importer v2 plugin. It works fine even for hosts with low server settings. To use this plugin instead of the default importer plugin, deactivate “WordPress Importer” and install and activate this one instead. https://github.com/humanmade/WordPress-Importer https://wolfthemes.ticksy.com/article/11656/ For more help, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/If you already have posted a ticket, please note that we don’t process tickets on week-ends, so please be patient.
Please note that we provide installation services: http://wolfthemes.com/servicesAll the best.
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Hi, I started publishing events with your Events feature but I see that in mobile one field disappears, so I see only the title of the event but not location. And if I set the calendar not to link to single event page (as I want, I have small events) in mobile I can’t see where the event will take place. Is there a way to fix this? Thanks in advance.
Hi there,
On mobile, the event table shrinks to display the least info possible. So only the date, city and ticket button are shown.
For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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thanks.
Hello, I was trying to access the discography plugin settings, but I get a Message saying “Sorry, you are not allowed to access this page.”. Any hints?
Hi there,
Be sure that you user role is “admin” if you want to be able to use everything correctly. https://wordpress.org/support/article/roles-and-capabilities/I hope it helps.
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Hello, Thanks for the answer. I am logged in as Administrator, and yet it’s not working…
And by the way, this is happening with all the WolfTheme plugins I have, but not with the others
Hi there,
Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind regards.
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Done, thanks!
Hi there, Awesome theme, by the way. Found just one thing that bothers me though. How do I change the image that gets “previewed” when I share my whole website. For example, on facebook, I get the attached image as preview (which is actually my logo). I would like to have control over which image to be previewed but WHERE do I find it?
Thank you for an awesome job on that.
Hi there,
By default the featured image is used. If you want to have control over this, I recommend using Yost SEO plugin.
You will be able to set a specific image for this purpose.
I hope it helps.
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How can I change the font size for various elements? Could not see an option in the theme panel.
Hi there,
There is no font size option for all element.
Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind regards.
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Hi, In the blog posts page, Is it possible to move the post title and meta to above the featured image?
Hi there,
Unfortunately, this is not an option built into the theme and we don’t provide support for theme customization. However, we provide customization services for our themes. https://wolfthemes.com/services/Feel free to let me know if you’re interested or if you have any questions.
For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind Regards
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