945 comments found.
Will your theme work with Multisite?
Hi,
It works with Multisite. However, VidMov is using the Theme My Login plug-in, so you will also have to use it on other sites in your network.
Thanks!
Will your theme work with MainWP plugin?
Hello,
We haven’t tried that plugin yet, so we can’t give you an answer.
Thanks!
Hi. Is it possible to convert virtual gifts to real money so users can support the contributers by gifting them real money gifts instead of virtual?
Hi There,
Thank you for contacting us!
1/ Basically, viewers will use money to buy points
2/ Viewers can then give these points to the creators
3/ And creators can submit withdrawal requests (points to cash)
4/ The percentage that the creators pay you for each such withdrawal is set by you.
Best Regards!
Aha. OK thanks for the info. I see you are using Mycred to do this, right?
Yes, please refer: https://vm-demo.beeteam368.net/documentation/#mycred
Thanks!
Hello friend, I’m very interested in your theme, I’m planning to buy it, but I don’t see the link encryption and video download blocker, hope you guys will add link encryption and video download blocking to the theme soon. so I can work with you. thank you.
Hi There,
Thank you for contacting us!
If you host videos on your server, please refer to this feature: https://vm-demo.beeteam368.net/documentation/#block_direct_file_access
Best Regards!
I mean not only the videos are uploaded to my server but also the embed links are encrypted or hidden, I see movie sites do that.
Hi,
Sorry, we don’t support that feature.
The handling of data from the iframe depends on the website that owns it.
Thanks!
too complicated…
Hi,
Buyers have varying levels of experience with different software platforms and technologies and getting your item up and running can depend on many variables that are specific to your circumstances. You’ll need to have a working knowledge of the software platforms and technologies for which items are created.
If you need any help, please create a ticket through the support tab!
Thanks!
do you plan create app for this system_ thanks
im able to install plugin and change player of video _ thanks
Hello,
Unfortunately we have no plans to develop mobile apps for VidMov.
Thanks!
Hi. If the bunny cdn is enabled on single video submission, Does it enable also on uploading not in the backend wordpress? Does all the video uploaded backend using media or post is also using m3u8? If thats the case then i dont think that it will play the video with the different player so it will cause an error on playing videos.
Hello,
If you use a 3rd party player, I suggest you contact its author.
If you need other technical answers, you can create a ticket through the support tab.
Thanks!
Hi. Its not a 3rd party player, it is the default wordpress. When you attach/manual insert it in other post/pages, does it works as bunnycdn that uses m3u8? Because if thats the case then the wordpress is not setup to play m3u8 through <video> class. Thanks!
Hello,
Looks like you need a detailed technical answer. I recommend creating a support ticket to meet our technical support.
Regards, Nicole!
hi there, awesome system, also, is enable tmdb when publish new movie?
hello dear how we solve the issue if any user make a report on any video or movie?
Hello,
Simply go to their WordPress Dashboard and view their detailed report and edit that video post.
Thanks!
If i try to upload video like 7GB i get an Error: Chunks are uploading as empty strings.
Hello,
This is a very large file, please create a ticket through the support tab and provide an admin account so our technicians can check your server and settings.
Thanks!
HI GUYS,
We activated the license key but we cant find the API part for auto updates?
Hello,
VidMov supports updates via Envato Market Plugin, You can see the instructions here:
https://vm-demo.beeteam368.net/documentation/#updateThanks!
Is there a way to auto import all live channels from m3u8 link?
Hello Trappat,
Thank you for contacting us!
What data source do you import from?
Best Regards!
Why cant we change the authors names in the back for published work like change the author of a video/post?
Hi,
VidMov actively disables the author field of post types like video, audio, playlist.
If you need to reopen this field, please contact our technical support via the support tab!
Thanks!
Hello, I find the theme amazing but it’s missing a minimal documentation about the suggested plugins, in particular Mycred and ARMembers. It is not clear in which way the theme integrates those plugins and there’s nothing in the documentation as already mentioned.
Hi Ramius77,
Thank you for contacting us!
You can see the manual here:
1/ Armember: https://vm-demo.beeteam368.net/documentation/#membership (if you have already imported sample data then just double check: B/ Sell Content ( & Sell Media ) -> Step 3 )
2/ myCred: https://vm-demo.beeteam368.net/documentation/#mycred
Best Regards!
Thank you, very kind!
Hello, I posted another support ticket few days ago but still no answer.
Hello,
I just checked with my colleague, All your tickets have been answered and sent to your email:
....@naviganti.orgCheck it out and let us know!
Thanks!
Sorry but I did not receive anything. It was about mycred ranking and avatar and channel not showing mycred ranks, points etc etc. Could you send me the reply again? Thank you
Hi,
Have you tried checking in your spam folder or checking if your email service is still available?
We just tried sending it again to you.
Thanks!
Just checked, the last one I received is of Dec 16 and it’s about ARMember and MyCred documentation. It is not the reply to the last support questions.
Hello,
If you did not receive that last email. You can respond to the email you received and continue working with our technical support.
Thanks!
Can i setup to disable % function circled in the picture? Thank you
https://imgur.com/LDmNXJc https://imgur.com/ozeHpZ1Hello,
VidMov doesn’t have that option.
It just has the option to turn off the whole rating feature.
If you need more assistance with this, please create a ticket to meet our technical support.
Thanks!
Hello, please find it in Theme My Login plugin!
Thanks!
Dear , i want change word ,not url, Lost your password? change to Forgot Password? thanks !
Yes, you need to use the LocoTranslate plugin to create new translations for the Theme My Login plugin
If you want to support or check, please create a ticket through the support tab.
Thanks!
Hello Support, Can i disable 01 02 03 04 05 06 etc word https://imgur.com/uNlOwIJ please visit , thanks you
Hello,
Please create a ticket through the support tab.
We do not provide technical support in the comment area.
Thanks!
Hello Support , https://imgur.com/OGAxvBz this icon mean ? is not top views , but want to this icon feature thanks!
There is a glitch when you update your profile the Update Your Avatar & Channel Banner just resets/deletes?
Also how can we remove “SEE PHOTO” because it is a tube site and not all vids are for sale?
Hello,
1/ There is a glitch when you update your profile the Update Your Avatar & Channel Banner just resets/deletes?
Sorry, can you tell us more about this?
2/ Number of sales:
That’s the Pay Per View feature supported through myCred. If you need to hide it or show it only when greater than 0 then create a ticket through the support tab. Our technical support will help you.
Or simply disable this feature, you can go to: WordPress Dashboard -> Theme Settings -> Functional Settings (tab) -> Scroll to: myCred Sell Content (PRO) & Turn OFF
Thanks!
sent you an email
Good afternoon.
I have a presale question. Are you planning to add a “Shorts” feature to create Short Video Categories like TikTok? Sincerely.
Hi Dowlink,
Thank you for contacting us!
We have that plan. But it will be in the development roadmap of 2023.
I still don’t have an official time for this job.
Best Regards! Nicole!
Why is it that all the theme I have purchased from themeforest have options to deactivate purchased code but this theme doesn’t have it yet?
Hello,
Simply because we haven’t developed this feature yet.
Thanks!
Okay
No Problem,
It will be added soon when other important features are complete.
Thanks!
Prepurchase Question
1: Will it fetch video thumbnail from google drive iframe or any other iframe in that matter ?
Hello Muskariim,
It doesn’t have that feature!
Thanks!