31 comments found.
Hi,
Seems to be issues since elementor update use Elementor\Core\Schemes\Typography;
You can see it here : https://dekotravaux.fr/
Have you done an update ?
Hi,
An update with the fix of this issue has already been released so please update the plugin and if you cant find the update you can delete and install the plugin again this will do the work. Keep a backup of the plugin just to be on the safe side.
Best regards, SmartDataSoft Team
Hi
Unfortunately not.
After re-install of the last versions of the two themes (main and child), we still have the issue : /wp-content/plugins/wazors-core/includes/Elementor/Widgets/Wazors_Discover_Area.php on line 227
And we did not touch this website otherwise.
Thx
Could you please open a ticket in our support system? We will fix the issue for you. Thank you
Sure, if it’s free because we did nothing wrong ♂️ Where is it ?
hello ?
Please check if your free support period is still available. And if it isn’t, please send us an email through the Themeforest profile. We will check the issue for you. Thank you.
Hi,
I can’t find where to send you my mail.
Thx
There is a contact email box in this link right sidebar of the page https://themeforest.net/user/smartdatasoft .Thank you
Hi,
Still the same issue. No answer from your own.
Thx
hello ?
please email me at asif.mahmud@smartdatasoft.net
I’ll do, thx
Hi there, this theme core file does not support the latest version of elementor, are you planning on releasing an update?
Hi,
We are working on after we are finished we will release an update immediately. Afterward you will find an update notification in your dashboard.
Best regards, SmartDataSoft Team
Hi Question before I buy.. Can I change the color of the overall theme? (Buttons etc) or would this be done by hand?
I have purchased this template but I cannot install it because the activation code they provided me does not work. I also can’t claim from the manufacturer’s website because to generate the ticket they ask me to enter the activation code and as I said, it doesn’t work. It is impossible for me to contact the company to give me an activation code or refund my money.
Hi,
Our latest theme has been released with a new license system. The Envato API allows you to control licenses and activate sites in the latest system. To accomplish this, please refer to the following documentation. https://smartdatasoft.com/docs/gen-docs/new-license-system-in-theme/
Thank you, SmartDataSoft Team
Hi,
I liked the theme a lot, we’re a digital agency based in morocco and i want to know if you do custom work because we need a room visualizer in the website we’re making.
If you can add it can you please let me know and how much will it cost.
Thank You.
Please send your required via our profile page with sample site if you have.
Hi, I am really interested in buying this theme, but I was wondering if there was an option to disable most of the fade/slide transitions? For example I would remove the “owl” at the top of the page to be more static, as well as remove slide/fade in transitions for most parts on the page (except for “realisations” maybe). Hope this can be done, the theme looks great!
Hello, you need to create your own way . The element has default animation is not possible to remove.
I have only one question, I have imported demo but when editing Elementor I see my slide but when i go out elementor I don’t see slider Is there any bug to website or something else
Hi,
There may be a caching plugin which may have caused the issue. Please check if there is any cache plugin activated on your site and deactivate it. This should fix the issue.
Thank you, SmartDataSoft Team
i have raised two tickets. I am trying to deactivate the license from my site to reactivate it. I removed it from “Manage my License” and its not deactivating. please check the ticket. appreciate your quick help .. its urgent.
i have shared wp_admin login password on the ticket. but i don’t have ftp access as i am sharing server from developers.
waiting for response.
This is a great theme but before i buy it was was wondering , how does the gallery page look like? when i try to click on any of the gallery sections the page just refreshes but no gallery opens.
Hi,
Thank you for your interest in our theme. Please check this link of our live demo https://wazors.smartdemowp.com/our-work/ this is how the gallery page looks like and if you want any details for any gallery item the demo design is in this link https://wazors.smartdemowp.com/work-details/
Thank you, SmartDataSoft Team
Is there an any way to change spinning icon while loading?
Hi
Please follow our documentation on that. https://smartdatasoft.com/docs/wazors/logo/change-header-logo/
Thank you, SmartDataSoft Team
do you woocommerce version for this site similar to rebelwalls.com ?
Hi,
We are sorry that we don’t have that feature on our theme.
Thank you, SmartDataSoft Support Team
This is a really beautiful theme! Any chance that there will be a plain HTML-version of this in the future? That would be just great!
If you purchase wp ,we can provide html free Thank you
Thank you for your quick reply – I will take it into consideration!
Hi Team How do I activate the Demo content so that I can show the client as per the screenshot
Hi, https://i.imgur.com/gyOatZm.png for that you have to import the demo data first. Thank you, SmartDataSoft Team
thank you, I also cannot find where to edit the Header information, phone, email address etc sorry
Please open ticket in our support system https://support.smartdatasoft.com for any help This comment section is not checked frequently it is for pre-sale question and answer
Thank you
Update Theme version 1.4
29 January 2021 – v-1.4 1 – Copyright Year Default value updated. 2 – Footer Widget from elementor template multiple selection issues updated.
Require Activation Wazors Theme Need to active with purchase code. Otherwise you can’t Active / Update Bundle Plugin. You can active from Here.
Everytime I put license code i get this message and can’t install Demo and Wazors Core plugins
Download failed. Not Found
TGMPA v2.6.1 Return to Required Plugins Installer
Hello, Give us some time if you do not want to give your site access. Our morning start, i just start office. I found that our hosting is down. I am contacting with my hosting provider , once it fixed you are able to activated the licence sorry for the inconvenience
Regards SmartDataSoft Team
is this theme woocommerce ready?
Hi, we are sorry to tell you that it is not ready for woocommerce.
can I use loco translate to translate the site into French
Yes you are able to use loco for translation Thank you
Where do I put the product key
Hi
Please open a ticket in support.smartdatasoft.com
Thank you
SmartDataSoft Team
Do you have instructions for using the template
Please follow the theme documentation . it will help you how to import and work . If you need help open ticket in our support system https://support.smartdatasoft.com thank you
Do you have instructions for using the template
