6691 comments found.
Kindly reset my license key.
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It tells me that the support period has expired, I just need to be able to use the product I bought, I don’t have the template installed anywhere else
id 15780546
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You can activate the theme now.
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Kindly reset my license key.
Hello,
Please contact us via form on this page – https://themeforest.net/user/8theme and provide your purchase code.
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Kindly reset my license key so i can use it on another site
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Hello, Incompatibility with DOKAN when I install the DOKAN Plugin I have this error Warning: Trying to access array offset on value of type null in /plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 163 /plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 168 plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 168 plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 178
Hello,
These warnings are related to WooCommerce tags and appear even with the default Storefront theme if you add tags Elementor element to page content. So, contact WooCommerce support with a request to fix mentioned warnings.
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Presale Question. Can this be use with out connected to woocommerce? I get email for the order then confirm availability with the customer later.
Hello,
Thank you for being interested in our template! Yes, of course, you can use our theme without WooCommerce plugin if you are not going to have shopping options.
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Do you have a confirm order email function built in?
Hello,
Unfortunately, not, this functionality comes from WooCommerce.
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Hi, the latest version theme generates a php error:
PHP Warning: Undefined array key -1 in .../wp-content/themes/xstore/framework/features/woocommerce/cart-checkout.php on line 443, referer https://.../cart/
when a new checkout format is set – multistep… Fix it, please.
Hello,
Thanks for using our theme.
Please contact us via form on this page – https://themeforest.net/user/8theme Provide URL of your site and temporary wp-admin + FTP access, so we can take a closer look at the problem. We do not have this Warning on our test site.
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Good Morning. I would need urgently an e-mail to contact technical support, not forum. We have got technical doubts about the theme and we would like to solve them. Thanks in advance.
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Please use contact form on this page – https://themeforest.net/user/8theme to contact our team by email.
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Good evening, because it doesn’t show me the description in the product;
https://bagno.onlinesoon.gr/product/trochos-goniakos-rythmizomenos-m14-1200watt/I have description but i cant see https://prnt.sc/N1k9M4ikquff
Hello,
Thanks for using our theme.
Theme Options > WooCommerce > Single Product Page > Tabs > enable Tabs.
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When I try to validate our sites feed, I get that “This looks like a webpage and not a feed”. Is there some missing line of code or something from the site files?
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Contact us via form on this page – https://themeforest.net/user/8theme , describe the situation in more detail with URLs and screenshots.
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Hello! Is compatible theme with latest versions of Elementor (3.9.0) and woocommerce (7.1.1)?
Thanks in advance! Regards
Hello,
Thanks for your interest in our theme.
Yes, it is. XStore is fully compatible with mentioned plugins.
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OK! Thank you
You’re welcome!
Regards
Very disappointed,
The ecommerce theme has no advanced PRODUCT FILTER options and customisations. Only the basic ones inherited from woocommerce…
The Product filters are the heart of any ecommerce theme. There is no advanced filter design for customers to filter and find your product
such as radio buttons / drop down / and other design options
I have to buy some other buggy product filter that crash my theme
Hello,
Thanks for using our theme.
We have 20 custom widgets which you can find in Appearance > Widgets. If you want to get more widgets/filters, you can use additional plugins. Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
If you have requests about adding new filters in our theme, please post them here – https://www.8theme.com/taskboard/ , so our dev team read them. If your requests takes votes from other customers, our dev team will try to add them in one of the next updates.
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the theme I’m using, Jewellery Niche Market doesn’t even have a basic button to reset the product filters. The buyers have to manually untick all the checkboxes.
Hello,
Try to use our 8theme – Active Product Filters widget – https://gyazo.com/940b8b59fa82f96c13484ccc59a77f15 https://xstore.8theme.com/product-category/all/?stock_status=in_stock&rating_filter=5
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When I try to update the theme, getting below error.
An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello,
About PCLZIP_ERR_BAD_FORMAT (-10), try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
or do the update via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update http://xstore.helpscoutdocs.com/article/37-plugins-update
Do not forget to create a full backup before the update.
If you need our help with the update, submit topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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After uploading theme file from wordpress plugin, it took my website down. “There has been a critical error on this website.”
php7:error PHP Fatal error: Cannot redeclare unicode_chars() (previously declared in /var/www/html/wp-content/plugins/et-core-plugin/app/traits/base.php:93) in /var/www/html/wp-content/themes/xstore/framework/theme-functions.php on line 1348
Hello,
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URL of your site and temporary wp-admin access via the Private Content area there. You will get assistance.
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Hello,
after update i get a error message in top header “Selected static block was removed or unpublished” ... but there is no selected static block.
The theme becomes more and more confusing with every change.
I no longer understand simple things like where can I translate “back to the previous version”? The string is neither in the PO nor in the theme option.
It’s really annoying.
Best regards
Hello,
Thanks for using our theme.
Here is our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
1/ Check this topic, please – https://www.8theme.com/topic/this-message-is-frustrating-selected-static-block-was-removed-or-unpublished/
2/ Have you checked transaltion of the theme and Core plugin using Loco Translate – https://xstore.helpscoutdocs.com/article/30-base-theme-translation ?
Submit your question on our support forum and you will get assistance.
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Hello
On my shop page,where the products are placed, the product category is written, which I don’t want to appear, what should I do for this?
Hello,
Thanks for using our theme.
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi. We have all System Requirements correct but can’t install Xstore Core plugin. Can you help me?
Hello,
Yes, we can help. Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Provide URL of your site and temporary wp-admin access via the Private Content area there.
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Hello good morning, sorry, I already installed the template, everything is excellent but there is no user registration, it is already activated in settings but it still does not allow registration. What I can do?
Hello,
Thanks for using our theme.
Here is our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Registration functionality comes from WooCommerce plugin, so read this article, please – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Further assistance you can get via the forum.
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Hi, is it possible to have a demo? i would like to see the seller interface. I need it to be as simple as possible
Best Regards Daniel
Hello,
Thanks for your interest in our theme.
You can buy XStore and test it during next 3 days. If you don’t like that we’ll give you a refund.
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I am having an issue with the quantity in stock not displaying, Please assist as it was displaying before and now its not. Even though all of the woocommerce setting are set to display.
Hello,
Thanks for using our theme.
Make sure that “Show Product Stock Status” is activated in Theme Options.
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