1294 comments found.
there is no Enable prevent copying in the current version? may i know how to enable this
It is located here: https://tppr.me/k6ZZX
Thank You
Any Chance for discount for this new year Pleasee
Hi friend! unfortunately, we won’t be able to offer you any discount at the moment.It all depends on Envato.
Hi, I am interested in the Kalles theme. May i know is Kalles has the feature shows stock status on the shop page . Means if the product has stock it will shows in stock, if out of stock it will show on the page also before the user click the products only know the stock status .
Hi friend, thank you for interested in our theme. Yes if your product/product variants sold out, it will show up like this for example: https://tppr.me/k2O8v
When will there be discounts again? It has been added to the shopping cart for a long time, waiting for the discount
Hi friend, this is decided by Envato but it certainly won’t be fast because the black friday campaign has just ended.
hey the4 thank you for all , I bought kalles theme and i want to do ecomposer how do i do this please ?
Hi dear friend! You can contact EComposer team directly via live chat, they will help you immediately. Thank you!
Hi, on square computer screen there very is good https://www.dropbox.com/s/wdqeqp74kl6eboe/13.JPG?dl=0 but on rectangular computer screen it is very odd view, https://www.dropbox.com/s/uudz96ifn0zhbmt/14.jpeg?dl=0 can you guide from where to set automatic adjust according to computer monitor screen.
Hi, i have checked but there is ” No customizable setting available’ please https://www.dropbox.com/s/2ljm4r645mngw8h/filter.JPG?dl=0 i have given whole day to search this option in documentation.
For technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond shortly. This is the guideline to config Filter: https://docs.the4.co/kalles-4/collection-page/filter-by-product-option and https://docs.the4.co/kalles-4/collection-page/filter-by-tags Best regards!
I have updated my theme from the 9 december 2022 theme. it is automatic correct the problem. thanks
Thank you for update!
On an iPad I now need to “double tap” or “tap and held” on a main menu link to show the drop down. This wasn’t the case with older versions (4.0.5) and I was wondering if this was a deliberate change or an error? Thank you.
For technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond shortly. Best regards!
please guide how to ‘Enable shop filters widget’s area above the products’ how to find this option from documentation. Link mentioned in your theme page; https://www.dropbox.com/s/bcf6655hjrcf039/smartfilter.JPG?dl=0
Please go to Main Collections->Filter settings: https://tppr.me/zrM2
Hi, i have checked but there is ” No customizable setting available’ please https://www.dropbox.com/s/2ljm4r645mngw8h/filter.JPG?dl=0 i have given whole day to search this option in documentation.
Hi, There is issue regarding smart filter as you mentioned in your product page. but we have search in your documentation ‘there is no word like “smart filter’ as per link—-https://www.dropbox.com/s/bcf6655hjrcf039/smartfilter.JPG?dl=0 pleae guide how to enabled as i am unable to find in documentation.
Hi, please refer this doc: https://docs.the4.co/kalles-4/collection-page/filter-by-product-option
Hello, I have so questions before I buy the theme.
1. Is it possible to use custom fonts (not talking about Google Fonts) with your theme?
2. The “ask a question link” on product detail pages https://i.ibb.co/XJQQjbR/Bild-2022-12-05-211800718.png – is this a special feature of the theme or a standard Shopify function? If it is a special function of your theme – can I edit the field (e.g. no telephone number) ?
3. you write, that the theme is compatible with EComposer. How “deep” is the integration? Can I edit / alter the product page of Kalles with the Ecomposer for example?
thanks in advance!
Hi there,
Hope you are doing well.
Answering your questions:
1. Yes, you can add your Custom fonts to Custom Css field.
2. Yes, it’s our theme feature and you can edit th field by edit the code.
3. EComposer is fully compatible with Kalles and you can create totally unique pages by combining sections from your native theme with sections built with Page Builder.
Thank you so much and have a great day!
Hello, while updated from version 3 to 4, some of the ‘theme setting’ option is missing, such as collection page, and i am unable to fix filter above the product page. please guide
Hi there, Kalles 3 and Kalles 4 are completely different, the entire configuration has been rearranged to be more suitable and optimized. So please check the doc for details: https://docs.the4.co/kalles-4/
Hi Is theme support image banner click anywhere instend of button click
Theme does not support this feature however you can use the theme combined with EComposer. WE offer Partner plan for Kalles’s user. Best regards
Does the updated theme use jQuery?
Sorry but I do not understand what you mean..Could you please describe your question in more detail ?
Hi, Is it possible to show a short product description underneath product titles on the Collection pages?
Hi friend! Please help me open a ticket at support system: https://support.the4.co/ Our team will check this request
Hi, am using Kalles version 3 there I am not getting option of frequently bought together option and group product option in theme
Hi my friend! You can check these guidelines https://help.the4.co/docs/product-page/frequently-bought-together/ and https://help.the4.co/docs/theme-settings/group-variants-image/
If it is not working please create ticket on the support system https://support.the4.co/ We would be happy to assist you 
I am asking about this type of group product page https://demo-kalles-4-1.myshopify.com/products/women-clothing-combo
This is guideline of the Kalles 3 https://help.the4.co/docs/variant-configuration/configure-product-grouped/ You can check it again
Hi, I did same steps but I am not getting option to add I want to add screen shoots but here not able to do that. Can you provide email id so that I can send you mail.
Hi friend! Please help me open a ticket at support system: https://support.the4.co/ Our team will check this request
cannot find the en.default.schema.json file, I cannot make a special section myself, because I cannot find this file, and an error said the section doesn’t have a translate. just find the en.default.json, usually, there should be another file named en.default.schema.json.
I have resolved my issue with the Ecomposer, I wanna build a form with the special js to get info from the URL, and contact Ecomposer to add an id to the text field, they said they will update to add the id to the text field later. although I have used js to add the id to the text field then js will automatically fill the text field from the URL. I use this function to let my customers register the product for the warranty by scanning the QR code to the special URL fill the serial number field automatically.
Hi there, our theme does not support this functionality, but if you are having problems with EComposer. Please contact them for assistance.
I have purchased the theme now, but a message appears for me that the theme failed to download when I try to upload it to Shopify. Which file should I upload?
The package I am downloading does not contain a file named Kalles_4.0.5_official.zip
Hi friend, please make sure that you have unzipped the theme package that you download on Theme Forest before upload it to your store. Otherwise, you will get that issue. If you need any technical assistance, please don’t hesitate use our support system: https://support.the4.co/
We would be happy to assist you
Thanks for the support and help
You are welcome!
That license key has been invalidated, due to being active domain spikes-bone.myshopify.com.
Please emailthe4studio.net@gmail.comif you have any question.
Why does this message appear? You have already removed the template from this store
Is there faster support? I can’t communicate with you well
How do I transfer the theme from one store to another then?!
Hi friend! Please help me open a ticket at support system: https://support.the4.co/ Our team will check this request
Hi, when does the cyber week sale end? 
Hi, it will be extended by three days to 4/12. Thank you!
The support period for my theme has expired. I want to renew the support period and buy a new support period. How do I do that?
I see you have successfully renewed the support
