367 comments found.
Hi there,
The plugin “Advanced Custom Fields PRO” has a security vulnerability: https://www.wordfence.com/threat-intel/vulnerabilities/detail/advanced-custom-fields-624-authenticated-contributor-stored-cross-site-scripting-via-custom-field
Can we get a patched version (6.2.5), so we can keep our websites safe?
Hi there,
You can download the latest version by deleting the current Advanced Custom Fields PRO plugin from your website and re-install it under Appearance -> Install Plugins.
Hope this helps!
Hi, how do we change the QT: Social sign. It is showing the old Twitter logo. Needs to be X now….
Hi there,
Thank you for your message. I have replied to your ticket on our support desk 
Hello, the design uses the “Booked” plugin from “BoxyStudio”, which apparently has now stopped working – the plugin is no longer available here. What about the future, especially with updates? Will the plugin be exchanged for another one?
As i see, the Plugin is now called QuickCal as the natural successor to the Booked WordPress Plugin. https://codecanyon.net/item/quickcal-appointment-booking-calendar-for-wordpress/47981746—will this be integrated?
Hi there,
The Booked plugin has been disabled from CodeCanyon (at the moment of writing) but the plugin itself has not stopped working. In fact, the latest Physio update contain the patched Booked version that fix all known issues.
For now we keep the patched Booked version as it is working and secure. If new features will be added to Quickcal we will have a closer look and maybe integrate it with our theme. But at this moment it does not make much sense as their plugin is the same as the patched Booked version in terms of features/options/design.
The Advanced Custom Fields PRO needs to be updated to at least v6.1.8 because until v6.1.7 there is a stored XSS vulnerability in admin screens
Hi there,
Thank you for your message.
You can update to the latest ACF PRO version (v6.2.0) by deleting the current ACF PRO plugin from your website and reinstall the plugin under Appearance -> Install Plugins.
Hope this helps!
can i use this theme on shopify?
Hi there,
Thank you for your message.
This theme can only be used on WordPress.
Hello! Is Physio theme compatible with WP 6.3? Thanks! You always have had great support.
Hi there,
Thank you for your message.
Yes, the theme is compatible and tested with WordPress 6.3
Hope this helps!
Thank you, that was great help! As it does not read so here on Software Version info.
You’re welcome
Hi, I am looking to buy a theme that I can customize further for a rehabilitation center.. But have a few questions: 1. Does the theme have custom post types for services, doctors, clinics… 2. Which booking plugin does it use? 3. Is it compatible with ACF?
Hi there,
Thank you for your message, let me answer your questions.
1. The theme does not have custom post types but is using default pages.
2. The “Booked – Appointment Booking for WordPress” plugin comes bundled with the theme.
3. Yes, the theme comes with the ACF PRO plugin.
Let me know if you have any other questions.
Hi there, is this theme compatible with PHP 8.1? I also would like to know the recommend requirments for this theme:
max_execution_time: max_input_time: max_input_vars: memory_limit: post_max_size: upload_max_filesize:
Thank you.
Hi there,
Thank you for your message!
Yes the theme is compatible with PHP 8.1. You can use the following recommended PHP configuration:
- max_execution_time: 120
- max_input_time: 600
- max_input_vars: 4000
- memory_limit: 256M
- post_max_size: 32M
- upload_max_filesize: 32M
Hope this helps. If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com and we will be happy to help!
Great, thanks for the info!
You’re welcome
It appears you have changed the editor on this theme from siteOrigin to Elementor. I am wondering ig the theme is still compatible with SiteOrigin as I bought the theme based on the editor it uses. I am asking this question before attempting any updates. Finally, the booking plugin has stopped working
Hi there,
Thank you for your message.
We have added Elementor as option for the theme, SiteOrigin is still supported and compatible.
What version of the “Booked” plugin you have currently installed on your website?
Thank you for the prompt response. I am happy SiteOrigin continue ti be used. The version of “Booked” used is Version 2.4.3. I appreciate this timely response.
You’re welcome!
Could you send us a message through the contact form on our profile page with a link to your website, and if possible a description of the Booked issue you’ve been experiencing?
Thank you.
In demo we can see only frontend How to check Admin Panel
Hi there,
Thank you for your message.
Unfortunately we don’t have a demo from the admin side available at the moment.
If you have any other questions please let me know!
Hi, my support is expired. Is it possible to buy only a support extension?
Hi there,
Thank you for your message.
Sure, you can extend your support license on item page by clicking the green “Renew support” button on the right side.
The logo does not show on the website. Can someone help me?
Hi there,
Thank you for your message.
Please refer this to our support desk at https://qreativethemes.ticksy.com/ and our support will have a closer look.
Hi. My website is completely changed and altered. My homepage slider has literally disappeared?? Entire website is not broken and looks atrocious. What has happened…
Hi there,
Thank you for your message.
Please refer this to our support desk at https://qreativethemes.ticksy.com with a login to the website and our support will take a closer look to figure out what’s going on.
Thanks.
Hi, how often do you update this theme? As I can see WP 6.1 is not supported yet? Will it also work with PHP 8.3?
Hi there,
Thank you for your message.
The theme is compatible with WordPress 6.1, Envato has not added 6.1 to the “compatible with” list for us authors so we can’t select it yet. To confirm it is working on this WordPress version you can check the theme demo.
Also the theme is compatible with PHP 8.0, PHP 8.3 has not been released yet.
I followed the correct steps. Downloaded the demo and the plugins as instructed. The demo download is different and looks absolute atrocious. Obviously does not have the pictures, but I mean the entire layout is different…?? What has gone wrong.
All the words are duplicated and doubled..?? text boxes misplaced. No idea what is going on.
Please refer this to our support desk at https://qreativethemes.ticksy.com/ with a login to the website and we will be happy to help and set up the theme for you.
Thank you.
Literally just bought this. Tried to upload the theme on my WordPress site. And says not supported plus it’s literally all blank lol
Has anyone uploaded this theme to WordPress? And it does absolutely nothing
Hi there,
Thank you for your message.
Please navigate to the download page of your ThemeForest account, click the download button at the theme and select “Installable WordPress files only”. This is the package you can upload to your WordPress dashboard under Appearance -> Themes -> Add New -> Upload Theme
After uploading and activating the theme there are two more steps to finish the theme installation:
1. Install plugins
2. Import pre-built pages
At this point the theme is successfully installed and ready to be edited.
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com/ and we will be happy to help.
Thank you so very much! It seems I am unaware of the process. Thanks again for the theme, looking forward to use this for my practice moving forward.
helllo there, I am new to wordpress, should i buy this will your team will willing to install the demo content for me?
Hi there,
Thank you for your interest in the Physio WordPress theme!
We will be happy to install the demo content for you. Please note that the pictures used in the theme demo does not come with the theme and are replaced with placeholder images.
Feel free to submit a support ticket on our support desk at https://qreativethemes.ticksy.com/ with a login to the WordPress website and we will install and setup the theme for you.
guys i bought the theme but am unable to see import demo content. I have installed the theme and all the plugins yet under appearance i can not see import demo. Kindly assist.. I have sent a ticket with details privately. This is very urgent please
Hi there,
Thank you for your purchase, I have replied to your support ticket.
Hi Qreative Themes In the QT: Opening Hours i tried to “set custom times”, but it just shows the times i put in the theme customizer. Any idea what i can do? Thank you!
Hi there,
Thank you for your message.
Please refer this to our support desk at https://qreativethemes.ticksy.com/ and our support will take a closer look.
Thanks.
Hi, Advanced Custom Fields v5.12.2 which is included in the theme has security issues and needs to be updated. ref: https://wpscan.com/vulnerability/3fde5336-552c-4861-8b4d-89a16735c0e2
Hi there,
Thank you for your message.
You can delete the Advanced Custom Fields PRO plugin from your website and re-install the latest version under Appearance -> Install Plugins.
Hope this helps.
Hello, thank you for your the amazing theme you have created. I have a few questions:
1. I have the child theme installed, can I install updates without changes to my current theme?
2. Are the plugins provided, paid versions? if yes how to activate them?
Thank you,
Hi there,
Thank you for the compliment!
1. Yes, you can update the theme without loosing your changes.
2. The bundled plugins don’t have to be activated, the come with the theme for free.
Hope this helps!
