53 comments found.
Dear,
Why I can’t override archive.php? I copied archive.php from the parent theme to the child theme and for any changes I do, there’s no effect.
Can you please advise?
I also noticed that your hero slider for example, all the titles are in h1 which is a problem for seo.
It would have been necessary to be able to choose for each of the slides the type of tag, and thus to be able to put for example slide 1 (h1) slide 2 (h2) slide 3 (h2) for example.
Thanks
I quite agree with ZacomEnt. You were supposed to release a new version 3 weeks ago but this is still not the case.
The icons are still not available and today with the latest version of Elementor, there are new bugs. Like for example the breadcrumb that now appears on the homepage.
I think I will also ask for the refund.
problem corrected on my side, however I don’t know if it comes from the WP update, Elementor or even custom field.
Thanks enjoy
Hello,
Is this author still providing support for this theme?
I paid for support and I am not getting the support of any sort.
He is not solving issues raised concerning his theme.
I think I will request for refund if you don’t attend to my support request.
All icons cannot be changed
We are on vacation time. Next week we will contact you. Thanks for your Waiting
I am sure you are back from vacation because you attended to a query about 6 hours ago.
But about 11 days ago, I submitted my challenges with your theme and up till now you did not respond.
To remind you again Advanced Custom Fields PRO Plugin is not updating.
https://snipboard.io/uakdxV.jpgand the one you sent to me by email is malware infested. I need to update that plugin.
I have sent an email on this but no response.
As per the icons, I had to delete those sections and use images. I wonder why on earth you will show icons on your theme and your theme does not support uploading the same icons. That is not proper to do.
Secondly, you sell a theme that colour changes must be done in CSS, did you ever think of people who do not have CSS knowledge? I guess you have a lot to do. Your response to support is now terrible and you need to work on that because you collect money for support and you need to justify that.
For now, I need the updated version of the Advanced Custom Fields PRO Plugin
Thanks
Ok. You will get the ACF Pro Version Update and color change. Give me your email and your website url login. Thanks
Hello, I only need the ACF Pro Version Update now, because, I have to use the colour you have just the way it its because when I requested you did not respond and I had no option but to use your colour like it is.
You can send the updated version free of malware to this email zacomenterprize@gmail.comThanks
ok. Thanks
We sended the link for download on your mail. please check Thanks
Thanks, I have downloaded but the item you sent needs to be updated.
https://snipboard.io/aSjmW8.jpgHello
I sent you an email since 21st and 22nd December.
You did not reply my email.
I also reply comment here on 22nd no reply.
I paid for support and I am not getting it.
It appears to me you do not want to provided supports.
I need responses to my request,
I am on a time bound project
Thanks
Hello, when do you expect to be able to release a fix for the icons? Thank you
Very soon. Give us your website access and url we will fix that issues. Thanks
Hello,
I reported that Advanced Custom Fields PRO Plugin is not updating, The one you sent is outdated.
Please I need the updated version please.
Thanks
Check your mail now. Thanks
I have replied to your mail.
Secondly, how do I change the theme colour?
Thanks
You can do it with custom css or by editing your style.css file. Thanks
Then give me the css. If I knew CSS I wouldn’t by theme.
I am not enjoying this support.
Changing of theme colour should be by a selection on few clicks on your theme option or customize.
If it has to be done by css then send the css so I can copy and paste in additional css under customize
Hello, I just updated contact form 7 just now and it shows a critical error with your theme.
Problem solved, it was necessary to delete the CF7 widgets already in place and insert them again. Surely a conflict between elementor and CF7 with the 2 updates.
Thanks
Hello,
Advanced Custom Fields PRO Plugin is not updating.
https://snipboard.io/uakdxV.jpgI have sent an email on this but no response.
Kindly assist.
Thanks
Ok Thanks
Hello, there is a problem with the ‘step’ block.
As you can see on the first capture there is the possibility of inserting an img. http://image.noelshack.com/fichiers/2022/50/2/1670962368-capture-d-ecran-2022-12-13-a-21-12-03.png But when you look on elementor it is not possible to add an image, only an icon. On top of that no icon works :-/ http://image.noelshack.com/fichiers/2022/50/2/1670962395-capture-d-ecran-2022-12-13-a-21-13-07.pngOn the services block, the icons also don’t work :-/ Too bad all these little bugs because your theme is clean.
http://image.noelshack.com/fichiers/2022/50/3/1671016929-capture-d-ecran-2022-12-14-a-12-21-59.pngIt is also possible to change the choice of the header, but not the footer :-/
you present different footers on your 6 homepage, but it is impossible to put, for example, the footer of homepage 3 on homepage 6 for example.
I found to footer them 
Thank you
The list of icons in the drop-down menu does not match the icons.css file
the awesome icons are not present in the drop-down list, and your icons like for example .flaticon-cargo-boat:before are not present either.
when do you plan to fix this problem? thank you
16 dec get the updated version. Thanks
Quick to correct, thank you. It will save me from making modifications / additions directly in css ^^
ok thanks
Hi, when I use WPML the footer looks different depending on the translation.
In the Italian version the correct footer appears ( https://snipboard.io/xQS49D.jpg ) , in the English version the wrong one ( https://snipboard.io/CDnxtF.jpg ).
Can you help me? Thank you
Sorry, We can’t do that. Please, use google translator and do it. Thanks
The footer is not translated. See the photos from the previous comment. In the Italian version it’s ok. In the English version it is not translated. I use wpml . Can you help me?
I did not recieve a demo import folder with my purchase. Whats going in?
Hello, you check the inc folder from theme you will find the demo data file folder.ok
Thanks
I have used the One click import. And it worked. I have a different issue now. I am trying to change the header settings to a different header but for some reason after saying it still does not change. Any ideas?
Hi, You can change it from Theme Options and Page Options as Well. I make a video for you, Please watch this https://www.loom.com/share/c1a32d30254344d2abcbe26ef0c7356e
Thanks Support Team ModinaTheme
Ok works. Thanks.
Please, give us a rating feedback if you happy with our support and theme. Thanks
Now I have a new problem. I cannot change icons. Please check this video. https://watch.screencastify.com/v/Bx5EBiPgsY6RDIIGmZEg
give us your website access and login data with login url. we will fix this issues in 5 minutes. thanks
I sent.
fixed, please check. Thanks
Hi. Icons are fixed. But logo resize dimensions still not working please check.
Hello,
When contact is submitted.
The message is displaying but you wont see the message, I guess it is white colour see. https://snipboard.io/5CuFV9.jpg
How can we have it display in other colours so that users can get the information being passed to them.
Thanks
Hello, any update on this?
Hello,
This Plugin has refused to update for close to a week now.
There is a new version of Advanced Custom Fields PRO available. View version 6.0.5 details.
Can you share the updated version
Thanks
Hello, you will get this updated version with the updated theme version in 3 days. Thanks
Hello,
This Plugin Advanced Custom Fields is not updating.
What is the update on the theme version update.
Thanks
Check your mail, Latest version download link, sended. Thanks
Hello, kindly note the version installed is 6.0.3 and the one you sent on download link is also 6.0.3.
The latest version is 6.0.5
See https://snipboard.io/csIdHF.jpg
Kindly assist with the latest version to mitigate threats as you know that old plugins and vulnerable.
Thanks
You can edit this from Theme Options Header -> Banner Settings. You can upload the image you want. Thanks
Worked. Thanks.
But, I still need help, see video – https://www.loom.com/share/d5768f41fea4436f98a97d4351e67686
Regards
We will contact you soon. Thanks
Hello, trust you are doing well.
What is the solution to the challenge I am having in the video I sent earlier.
Thanks
Hello, We was busy with a Marriage Event. Sorry for late reply. I saw your this video and will help you to fix this issues of step section. could you share your website link and access on our support mail. mail us at modinatheme@gmail.com
Thanks Support Team of ModinaTheme
Hello, Look our video: https://www.loom.com/share/0dc9ed856e5c4f20943b99fd2fb5fc10
4 Step image here, you can download: https://easyupload.io/bloen7
Please, give us a rating about this theme or about our support. Thanks
Thanks for your response.
Trust wedding was sweet.
But, the issue is not resolved
In the video you sent, you will discover that you have Icon Image, but mine is Flaticon. Meaning that we have two different interface there. I did a screenshot of you screen beside mine. https://snipboard.io/bLxVB7.jpg
You can also watch my video again.
Kindly review and assist
Regards
Thanks for clear, Please, give us your website access and login url. We will fix this in 10 minutes, please, leave a rating feedback to this theme and about our support. Mail Us: modinatheme@gmail.com
Thanks
Which website access are you referring to?
Do you mean wordpress? Thanks
Your website Where you what to use image or this section, this Websites accesss and url. I will fix the issue. Thanks
I have sent the details required.
Thanks
Thanks
Hello, trust you are doing well
Any update on the solution?
Thanks
We fixed your this Issue. Check your website: https://innostarventures.com/home-3/ Thanks
Hello Author,
After you worked on colour..
The slider are not displaying.
I can’t even find the place to work on the slider.
I am not sure it is right to send emails for every little thing such as slider and colour changing. I sent email, yet it was not looked into as promised.
Please what’s the issue. Shall I request refund if this theme.
This them is suppose to be simple and easy to use.
I need fast response please.
Thanks
Hello Author,
Where do I edit slider in this theme. That is, where to change banner, change text etc?
Thanks
You need elemerntor basic skill.ok you see our online doc file or theme doc file
Thanks
Okay thanks
welcome
Hello,
Where or How can I select or change theme colour?
Regards
Hello, 1. You send us the color code for primary and secondary, we will help you to change that. (need website access for that)
2. Color change by editing your _variables.scss file from theme folder assets folder then scss folder.
Thank you ModinaTheme
Message sent to your email.
Thanks
Ok Thanks
Thanks issues resolved
Welcome. Best wishes
Hello,
Where do I change the Home page banner overlay colour
Homepage overlay change by CSS ok.
Dose it support Arabic language؟ هل يدعم اللغة العربية
Yes. It support WPML plugin and RTL. Thanks
Import Demo Content is not working.
Thanks
How do I make changes to the color to the top menu bar and other colors. Custom CSS Changes I made on from the Theme Options do not reflect
Hello, You can copy and paste the CSS code to Customer and Then Add Custom CSS and paste here.
or could you give us the website access, so that we can help you to the css work. mail us on modinatheme@gmail.com
Thanks Support Team ModinaTheme