162 comments found.
Could you please respond to ticket #3999980? It’s been pending for over a week without any update.
Hi, we will check and update you. Thanks.
Hi, Is there any update??
Hi team,
It’s been more than a month since I raised ticket #3999980. I had received a reply initially stating that you’ll check and update, but after that there has been no further communication.
Kindly let me know the current status or any update from your side. It’s been pending for quite long now, so would really appreciate a quick response.
Hi, please check the support ticket. Thanks.
I know that support for this product has ended, but the theme_support_healthcoach plugin does not work on newer versions of PHP. Only mistakes! 8.1, 8.2 and higher – are not supported by this bad code. Can you please release a patch for this plugin to make Theme Options work??
Hi, kindly submit a support ticket, then our team will assist you. Thanks. https://themekalia.ticksy.com/
My support time has ended. I can’t start a new topic 
Hi, please select any item category. Thanks.
My ticket – #3783074 Thank you! <3
Hi, you will get reply soon from our support team. Thanks.
Hi Themekalia,
I submitted a request to open a ticket regarding an issue with the demo import option not working, but I haven’t received a response in the past 10 hours. Could you please assist me with this issue as soon as possible?
Thank you.
Hi, you responded from our support team. Thanks.
I was able to manually fix the scripts that are broken, if you need help just message me. You can see my social in my profile. I wasted a an hour or so debugging, which kind of sucks but it is what it is
Hi, kindly submit a support ticket, then our team will assist you. Thanks.
Hey guys, just giving a little nudge here, I am building this site for a client, I have the same theme options issue as some others so I guess youre aware of how to resolve oh, and no access to the demo content install. I have opened a ticket
I wait eagerly to resolve so I may continue working on the site. Looks like an awesome theme, hopefully we get a fast solution. Best wishes, RC
Hi,
You will get reply soon.
Thanks
Ugh, this theme doesn’t work out of the gate. Critical Error in theme options.
Envato shows it was last updated in October 2022, but the theme hasn’t been updated since 6/2021.
Why is this being sold broken?
Hi, please contact with our support team. Our team will help you. Thanks.
When will you guys be updating the theme? Is it compatible with the latest version of WordPress?
Yes, its compatible with latest version of WP.
Ok, great. Will you be updating the theme soon?
Just purchased the theme, but already having issues. Says critical error in Theme Options section. Opened a ticket that I hope will be answered soon.
Hi, sorry for late, you will get reply after EID vacation. Thanks.
Hi, I purchased Health Coach Theme v1 a while back and now a client wants me to update it.
I can’t do anything in the Theme Options which is really annnoying. I downloaded the newest version of this theme from Themeforest but I’m not sure if this is actually a new version?
Thank you.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.
Thank you very much!
This theme broke my site – I’ve been advised by my host to delete it. I’ve requested a refund MULTIPLE times (over a month now) only to be told to be patient, and customer support would be in touch with me. I’m very angry and now resorting to publicly commenting, so others know what they are getting into by purchasing this theme. This is not a one-click installation, as advertised. And—it has created CRITICAL ERRORS on my site that now need to be fixed.
All of the developer’s responses to comments here say to submit a ticket. I’ve submitted TWO TICKETS and have been trying to get this resolved for OVER A MONTH. BUYER BEWARE.
Thanks.
I’m STILL waiting for a response to my trouble tickets and refund requests. This has been since November 2022.
Where is Fit Coach theme update files? I downloaded but it is old?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.
Thank you very much!
Hello, is it possible to have an answer. I’ve bought the theme by mistake. I thought it was an other. Plus the documentation is not available as written. I’ve asked refund days ago but nobody’s answering. Thanks in advance.
Hello, possible to have an answer from this support team ? Neither received a word on the missing doc, nor my refund demand.
Hi, this is doc link http://commonsupport.net/documentation/fitnesscare/
Hi, I purchased the them in 2019 and my client needs an update. I’ve done all the edits and added the Polyland plugin since he now wants the website in Spanish and English. However, I cannot seem to edit the top bar and when going to Theme Options I am not able to do anything. I know it needs an update BUT I don’t want to loose all the work done. Can you please let me know how can I update the theme without loosing all the work. Thanks
Hi, please send us a support ticket. Our team will help you. Thanks.
Hello, i bought the theme. I can’t find the documents. It is not working? http://commonsupport.net/documentation/healthcoach/
Hi, We will update doc link. Thanks.
Hi, I purchased Health Coach Theme v1 a while back and now a client wants me to update it.
However I noticed, the version 1 hasn’t been updated since 2016. How can I update to Version 2.0, and how can I do it without breaking the website?
Thank you.
Please send us a support ticket. Our team will help you.
Hi, I just bought the WP version. You may refund the 1st pruchase. Thank you.
Hi,
Please send refund request.
Thanks
Hi is it possible to use elementor with this theme ?
No, its developed with visual composer.
I can’t seem to find a template without a sidebar? I don’t want the the page to be full screen width, but I want pages to not have a sidebar, can you help?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.
Thank you very much!
Hi, I can’t import the demo on my site. There is really no button. Should I import the “fitness coach” demo
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.
Thank you very much!
Hi, I can’t import the demo on my site. There is really no button. Should I import the “fitness coach” demo
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.
Thank you very much!
Hello, this is a presale question. I want to purchase your template, however I want to see the samples of all of your pages for Life Coach. The home page shows but when I click the other pages it brings you to the health coach pages. Is there a way for me to see all the pages for Life Coach? Also do your images come with your template? Thank you!
Hi, There is no special inner pages for life coach.