183 comments found.
Hello, nice theme. Pre purchase question. Does your theme support Give-WP plugin for donations and fundraising?
Hi there, Thank you very much for contacting us.
Our theme is not checked with the give-wp plugin yet. But we hope it will work properly.
Thank you
I don’t know why but after I changed my theme to this one, it started to consume my server’s bandwidth absurdly! What used to consume 1.7Gb, now in 14 days has already consumed 24.9Gb! What could be causing this?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hi! I just bought the light version of this theme, but when i upload to wordpress, the dark version is showing up not the light version. And the demo import is not working. The portfolio demo is not showing up on the wordpress themes, please help me
Hi there,
Thank you for contacting us.
You can set the white mode globally by selecting one option from our theme option.
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
getting this error when i import data :
Table name is more than 64 characters: _fwbk_clk_65a9724e3b_woocommerce_downloadable_product_permissions
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Where can I change/disable Get a Quote button ?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hello. How can I convert this into Saas and allow clients to design on their own?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Considering buying. Is it possible to change the blog page layout to grid format as opposed to list?
Update: I see there is a grid view (https://rainbowit.net/themes/inbio/blog-grid/), but it doesn’t have the widgets (Search, Featured Posts, etc) that the list view has (https://rainbowit.net/themes/inbio/blog/).
Am I able to add side widgets to the blog grid view?
Thank you so much for getting in touch with us.
At the moment, our blog does not have a list view. We have received many requests for ListView so we will update our template by adding ListView as soon as possible. You can buy it now if you want.
Thank you
Hi, I don’t want list view. My question is am I able to add side widgets to the grid view (such as Search, Featured Posts, etc)?
Thank you for the clarification.
Yes, You can do that 
For any help, please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon and give our best to help you with building your site.
Thank you,
Rainbow-Themes Team
Same issue , the demo import has a http error .please help us fix this issue
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
I did no response yet
We hope your issue has been resolved by our support team member in the meantime.
Thank you
hii purchased theme but demo import not working i also raise a ticket please help me for demo import
Hi there,
Thank you for contacting us and sorry for your inconvenience.
We have received your ticket. One of our support team member contact with you soon.
Thank you for your patience. Rafekul
Hello,
I’m using your product. I can’t update for ACF pro. It asks me for a serial number. How do I update it?
Hi there,
Thank you for contacting us.
Bundled plugins may ask for a purchase code for registration/activation once installed. You can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered. If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
We will provide the latest version of the bundled plugin as soon as it’s been tested with our theme. Thank you
Thank you
Please ignore this comment, i fixed the problem. Will update if some error occurs
Hi there,
Ok, If you face any other issues please create a support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hey there
How can I change the header to a boxed version?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
How can I change “My Resume” section on Main Demo Light?.. I see no way to change text on elementor and there is no information in the documentation
Hi there,
Thank you for contacting us.
Please see the screenshot and follow the steps to edit the tab content: https://prnt.sc/RzUS2cDOK1xh
If you face any other issue please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank You,
Rainbow-Themes Team
Hi Author, Theme is Superb!, My question is “Can this theme be used to design a business website?”
Hi there,
Thank you for contacting us.
Yes, you can use the theme for a business website but we have design the theme based on personal website.
Thank you
Yeah will manage and customise it according to our needs, but the only concern is whether it is allowed by you or not.
Hi Altechmind,
Yes, you can do that
Thank you
Hi, i am using dark mode but when I deactivate ACF pro, the dark mode doesn’t work. I don’t need ACF, how can I keep the dark mod without ACF? Thanks.
Hi there,
Thank you for contacting us.
You can set the dark mode globally, to do that please see the screenshot: http://rainbowit.net/docs/inbio-wp/img/inbio/theme-options/general.png
Note: This is our required plugin. So you need to activate the ACF plugin for some custom pages and post meta.
Thank you
Hi, I did turn on dark mode on the setting page but when I deactivated ACF, the dark mode turned off. Please try it on your end.
My site is a simple profile page, and I have designed the page using your elements only; there is no need for ACF.
I want to uninstall the plugins to make the theme lighter. Please advise what to do next.
Thanks again.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
can we use it theme on multiple domains?
Hi there,
Thank you for contacting us.
No, You will need to purchase different licenses for different sites. As long as it’s all on the same domain, a single license is fine.
Let’s us know have you any others query.
Thank you
got it. i can use it in many subdomains available right?
Yes, but you can keep a live site active with a license key.
Hi, I am interested in your theme can you please let me know if its support RLT
thank you
Thank you for contacting us.
Yes, inbio theme is RTL supported
Thank you
Con Elementor non trovo nessun modello inerente al Tema , quindi rimane un tema inutile: vorrei procedere al rimborso.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
I am having a problem with Demo Import. For over 45mins and it’s still showing me importing.
Also using the demo data, Elementor is not loading. It gives an error asking me to enable safe mode.
Php 7.4, Apache Server
I have already submitted a ticket
Hi there, Thank you for contacting us.
We see our support team member has replied to your ticket so please help our team member solve your problem by providing your information.
Thank you.
I have done that via support site
Hi there,
We have received your information. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
hi i have ajax error how to solve?
Hi there,
Thank you for contacting us and sorry for your inconvenience.
This issue is due to PHP version 8. We assume you are using PHP version 8.
So we recommend you use PHP version 7.4 in such cases.
Note: We will solve the demo import compatibility issues with PHP version 8 and update our theme as soon as possible.
—- After that if your problem is not resolved so please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
