Hi friend,

Do you mean that you want to use some section of this demo and some section of another demo for your site? If yes, we can help you for this case.

If you have any requests about our theme, please submit a ticket at this link: https://halosoft.ticksy.com/ we are willing to support you.

Thank you so much.

Have a nice day!

Hi friend,

To support you with this request, could you kindly help us submit a ticket at this link: https://halosoft.ticksy.com/ we are willing to support you.

Thank you so much.

Have a nice day!

Hi friend,

Thank you for your love for our theme.

If you have any requests about our theme, don’t hesitate to contact us anytime.

Please submit a ticket at this link: https://halosoft.ticksy.com/ we are willing to support you.

Thank you so much.

Hi friend,

We will check and reply to you via ticket.

Thank you so much.

So I need Maximum 50 Languages and Currency so I find Ella is not able to do that So I need Refund my Amount and you can cancel licence or whatever is that So please do that

Dear Friend,

We replied to your private ticket. Please you check it out

Thanks a lot!

Dear friend,

We have already received your ticket. Our team takes time to verify this request and will get back to you soon.

Thanks a lot!

Hi friend,

To support you best for this request, could you kindly help us to open a ticket via our support system here: https://halosoft.ticksy.com/

Thank you so much.

Hi friend,

If you have any requests, please submit a ticket at this link: https://halosoft.ticksy.com/ we are willing to support you.

Thank you so much.

Dear friend,

To support you best for this request, could you kindly:

- Open a ticket via our support system here: https://halosoft.ticksy.com/ to get our assistance.

- Provide screenshots/ video to describe the problem you are facing so we can easily support you and also follow the instruction at this link to create a staff account for our support email: support@halothemes.com: http://docs.shopify.com/manual/settings/account/staff-members

Thanks a lot!

Dear friend,

We just replied to your private ticket. Please you check it out

Thanks a lot!

Dear friend,

To support you best for this problem, could you please:

- Submit a ticket via our support system here: https://halosoft.ticksy.com/ and choose category: https://prnt.sc/YZweVrGTIkdg so our team can verify it for you.

- Follow the instruction at this link to create a staff account for our support email: support@halothemes.com: http://docs.shopify.com/manual/settings/account/staff-members

We are looking forward to receiving your ticket soon.

Thanks a lot!

Dear Friend,

License code only applies when you submit a ticket via our support system: https://halosoft.ticksy.com/ to get our assistance in case you have any request regarding our theme and need help.

This is very important to determine our customers purchased theme or not and we will support for customers who can provide us theme purchase information

In addition, if you have any question, you can open a ticket and verify your information here: https://prnt.sc/YLbSH2Pqqd17

Hi friend,

Do you mean color variant as shown below image?

If yes, you go to Theme setting -> Product card -> Product swatch -> enable Product swatch?

If you have any questions about our theme, please submit a ticket at this link: https://halosoft.ticksy.com/? we are willing to support you.

Thank you so much.

Have a nice day!

Dear Friend,

We have received your request via our email.

Our team will verify this request and will reply to your email soon.

Thanks a lot!

Dear friend,

Thank you for purchasing the Ella theme

To apply the Super Market homepage for your store. You can follow our below detailed steps includes:

- Download theme package

- Unzip it

- Open folder: Ella-Shopify-6.4.0

- Upload this theme source to your store: Ella-6.4.0-theme-source.zip

- Follow this instruction to apply Super Market layout for your store: https://halosoft.gitbook.io/ella-documentation/installation/install-theme

Note: all images of homepages are not included in package, they will show as placeholder images and you will replace by your images. If you want to have the same our demo images, we can provide you this service to help you set up store

For further requests, you can open a ticket via our support system here: https://halosoft.ticksy.com/ to get our assistance.

Dear friend,

You can edit the header style here:

Hope this helps you!

In other words, if you have any further requests. you can open a ticket via our support system here: https://halosoft.ticksy.com/ to get our assistance.

Thanks a lot!

Dear friend,

For the first purchase, 06 months support time is included in: https://prnt.sc/e5EvfsgDpUYb.

After 06 months, if you have request for any private changes, you have to extend the support time to get our assistance.

Here is the link for your reference: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Dear friend,

We apologize for making you misunderstood. This is only a typing mistake.

​We will explain this here:

- When you purchase our theme successfully, you will have 6 months free support.

- In case, if you have any requests or problems regarding the theme which you are not able to handle, you can contact us through our support tools. We will be happy when we can help you.

Note: it does not limit your questions when contacting us for support.

Dear friend,

To add language icons in theme customization, you can follow step by step from our instruction here for your reference:

1. You can use any links here so you can get codes with these languages:

- https://www.svgviewer.dev/

- https://www.svgrepo.com/collections/all/

- https://www.flaticon.com/icons

2. Follow our guidance below to add codes:

Step 1: Search flag which you wanna show -> click download icons: https://prnt.sc/yO0wFbhf_BBB

Step 2: Copy codes here: https://prnt.sc/lIYWBIYwepPr

Step 3: Paste codes which you just copied here:

In other words, if you have any further requests, you can open a ticket via our support system here: https://halosoft.ticksy.com/ to get our assistance.

Thanks a lot!

Dear friend,

Thank you for your concerning to the Ella theme

Our template supported Japanese Language, when you purchase our theme successfully, you only need to set up language then using a third party (App) to translate it according to our instruction. This is simple. You don’t worry about this!

Dear friend,

Could you please let us know you are wanting to edit or add form fields at Contact Us form OR Registration form?

To support you best for this request, please open a ticket via our support system here: https://halosoft.ticksy.com/ to get our assistance.

If your support time has expired, you can refer to this link here to extend the support time for your reference: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Thanks a lot!

I would like to add a field in contact page.

Thank you for your prompt reply

We will send an email to you today. Please wait for us

Dear Friend,

Our theme is built with Shopify Standard. It works fine with almost all Shopify apps.

With the Apps you asked in above question, when creating the Apps, their Developer will try to make it compatible with every theme on Shopify and if you have any trouble while integrating the Apps to the theme, please contact to the App Developer so they can help you and we think that they will understand their product better than anyone.

Thank you so much!

Dear Friend,

You can change the product page template here: https://prnt.sc/vY1sxTWYcWk7 and when you have already set it up, you can view your site outside to check it deeply.

Could you please help us double check it?

In case, if you are having this error, you can open a ticket via our support system here: https://halosoft.ticksy.com/ so our team can help you check it.

Thanks a lot