Please TieLabs help me. Since a few weeks ago, we have been receiving a message on our site with a jannah theme we bought from you three years ago that the theme has not been verified. When we try to verify it, we are not able to. We didn’t even cause this. We honestly paid for the theme and didnot know that we will have this problem. We are writing to you for the third time because you did not respond to the two previous letters

I just purchased the theme, but it looks like the support period has expired. Why?

my ISP hosting the website is blocking access to amazonws servers. How can I update plugins via ftp?

First of all, thanks for the new update. I use the idea posting page a lot for the Jannah theme. Here are a few ideas I would like to write about.

1- Can you increase the number of inline ads? Currently 5 pieces.

2- Under the similar articles under the article area: new articles, articles in a different category. Can you duplicate similar posts boxes? Example for this: https://www.buzzfeed.com/andyneuenschwander/funny-signs-that-have-a-story?origin=hppin

3- The sidebar does not become sticky on the pages where the new article is loaded when you scroll automatically. It doesn’t look good on the desktop version. You can fix the sidebar area of ​​the first post or the sidebar area of ​​the newly uploaded post can be fixed until the end of the post.

I shared these as a new idea to this ( https://tielabs.com/ideas-categories/jannah-wordpress-theme-ideas/#) address. Like the ideas I shared earlier.

Hi TieLabs,

Found bug styling issue in v6: 1. Custom color for each menu item is not working when Gradient Background Color in Main Navigation Styling is active, the result is no menu color appears. 2. in dark mode, the Mobile Header Background Image not showing.

Please make the fix asap! thank you

after installing this theme latest update im getting critical error on my website. https://hindi.prepareexams.com

Hi Team, the adblocker doesn’t seem to work with Ublock extension enabled on the browser. Please check this issue and fix it in upcoming update.

Ad Blocker Detector does not work at all

It’s nice that you have introduced the “Disallow Images for adblockers” option, which I suggested 4 years ago. The only problem is that Ad Blocker Detector doesn’t work at all. When, for example, uBlock is enabled then Ad Blocker Detector does not detect it and does not display any pop-up message, and images are displayed normally for a user with uBlock enabled. It is a great pity that this option does not work

Where do I find new Jum content documents?. When can you update the 3-column layout?

how can we show the related posts for a custom post type while it shows fine for the default posts in Jannah ?

Even the template wasn’t same before but I have managed it somehow using the following filter and adding support for the custom post type too: 

TieLabs/Settings/default_post_types

i use this code but didnt work good

function add_glossary_post_type_support( $supported_post_types ) { if ( ! is_array( $supported_post_types ) ) { $supported_post_types = array(); } } add_filter( ‘TieLabs/Settings/default_post_types’, ‘add_glossary_post_type_support’ );

$supported_post_types[] = 'glossary';
return $supported_post_types;

Hi, is there a way to integrate google analytics in the theme?

i think the theme don’t support custom post type right?

Although I chose numbering in the categories of the theme, it suddenly loads endlessly and puts a load on the user. Do you know what I did?

Hi i use “custom sliders” for customers logo. i want linking images in sliders to them, so i need use “target blank, follow, nofollow or sponsor” tags in URL field. please add this ability in next version. thanks.

Hi , i have change the domaine of my website how to reinistalise the licence please to use it in my new domaine thanks

Tech demo is break the menu layout as man https://themeforest.net/comments/28981191

Tested on Jannah 6.0.1.

Please review and fix.

can anybody halp me… i bought it a 3 year ago but now it is showing not validated. when ever i try to validate it says “Authorization Failed” but i checked my enverto account i can see files in downloads section and i have not applied key to any other site. redirection takes me to enverto elements but i purches from enverto market(theme forest). pls give me a solution.

HasanSarhan

Thanks for the update, we were hoping that the video player (a video hosted on your site) size issue would be resolved. There is still an issue with the new update. https://imgur.com/a/AhAsGn3 We also hope that you will be interested in video player development.

Thank you so much

========= TieLabs

Hi @HasanSarhan!

This issue is already fixed in version 6.0

It needs to be investigated on your website and that requires additional information from you, some of which may be private. so send us an email via our profile page and include your site URL with wp-admin access so our developers could investigate.

Best Regards.

HasanSarhan

The problem is still present in RTL in Arabic, see the link:

We are waiting for this issue to be resolved in the next update

Hi, in the options table i saw that there are so many values ​​in the option_name column that start with “HASHTAG” that i can’t figure out what they belong to. Can you confirm that they are not part of the theme? https://ibb.co/bgkxvcr