and how can i change the preloader as my logo image

Hello there, Sure we will update the WPbakery to the latest version. Please share your email via info@metropolitanhost.com so we can provide you with the update faster. As of the moment this feature is not available, but we are working on integrating it. Please dont forget to send the email and we will get back to you in 1 to 2 hours max

Hello there,

You can enable or disable the preloader or select 1 out of 9 styles. Theme option do not include adding an image as a preloader.

Also (theme-icon-cat-template) option is not available.

Thank you for highlighting these options, we will consider adding them in upcoming updates.Much appreciated! Regards

Can I disable or remove theme-icon-cat-template?

Hello there, If you don’t need it, you can simply remove it, please make sure to add your adjustment in the child theme so once we update the theme, your changes won’t be deleted.

Thank you for your response. Do I remove it using the theme file editor? If so, where would I find it and what would need to be updated on the child theme?

Hello there, you can disable it using child theme, the child theme should be included int he files you downloaded. Upload it and activate it and then add the customization you need. This should work seamlessly

Hello, I’m sorry but I’m having a hard time finding where to remove theme-icon-cat-template? Could you also tell me how I can update the child theme to remove this?

Can you please send your website + username and Password to info@metropolitanhost.com along with an image of the icon you would like to remove and we will add the child theme for you and remove the icon. Regards

Hello, I did setup an account and sent an email but I haven’t heard back. Could I get an update as to when this could be complete, please?

Hello Sahil We have removed :before icon (theme-icon-cat-temple) for you. please double check

please make sure to hard refresh Ctrl + f5 to view the changes in case they didn’t appear on your end

Hello, I did a hard refresh and deleted my cookies but I’m still seeing it.

tatvagyaan.com

Hello there, Please send your website link + username and password to info@metropolitanhost.com and we will check why this error is appearing and will update the WP-bakery to the last version. Regards

Hello There, Please make sure you are uploading the correct file. for more details you can check the documentation, and if you would like, you can send your website username and password to info@metropolitanhost.com and our team will look into and get back to you asap. Regards

I sent you an email with the details

Hello There, We checked and you should be good to go, you have no issues on your site or on your sever, please make sure to unzip the full zip file and upload the theme ONLY and not the full package.

Thank you. Can you also tell me where is the documentation? I’d like to setup the Sliders and other things. Thanks.

Hello there, Thank you for reaching out, our support team is out for Christmas holidays, happy holidays to you and your family. Once the team is back, we will look into why this issue is happening on your end and we will get back to you with a result

Guys, please review this on priority tomorrow. I cleaned up the plugins, but found that Sigma Core plugin is causing the issue. Additionally due to this I’m unable to “Import Demo Data” and hence am unable to continue now. I was so hoping to get the site working over the weekend. Please look on priority tomorrow once you are back from Christmas Holiday. Thanks

Also please help on how do I get the slider to work? Thanks

Hello Viji Did you change the username and password? We tried to login again but unfortunately it wrong username and password. Can you please double check and send the correct credentials again. Thank you

Replied and sent to info@metropolitanhost.com

Any update?

Hello there, Our team is on for the holidays and new year. Please rest assured that this will be taken care of as soon as the team arrives back on the 2nd of January. Happy New year to you and your beloved ones Thank you for your cooperation Much appreciated

Any update?

hello there, We activated Sigma Core for you without any issues https://prnt.sc/6gmwVLRlmolz and we added rev slider for you on the home page. everything is working seamless now. If you need any help, please do not hesitate to get back to us. Always happy to help

Thank you. Yes it is working fine now.

Quick few questions: 1) The About or sample pages are saying: Your site doesn’t include support for the “pagelayer/pl_row” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.

Do I need to do something more?

2) What is the “Header Layout” I should use so it shows like your sample site, with no space between the Menu and the slider? I tried all from the drop down. But I see an extra space between the Menu and the slider.

3) For the non-home page, how do I get the slider? and how to show the menu on top of the slider as you have?

Thanks

Hello, can you help with the above points?

Hello there, 1) We will look into this and will let you know 2) you can adjust the slider to fit under the menu navigation 3) you cannot have a subheader as a slider in the inner pages, but you can include a slide in any page, just copy and paste the slider shortcode which is included in Revolution slider. Regards

Thanks. Sorry I didn’t understand how to do the #2: 2) you can adjust the slider to fit under the menu navigation Can you let me know how/where to do this? Thanks

Can your base pages be added to my WP, so I can see them and update as per my need? Generally themes allow to copy their pages. It is difficult to understand the functionality without this. Thanks

Any updates?

Hello there, Yes, you can use wp import to import the content that we have on demo. You can check the documentation for step by step how to import the live demo to your website. If you need help, please let us know

Thanks, I’m able to import and update everything. Just two things: 1. Where can I remove the Donate Now button on the Top Menu? 2. Where can I remove the About Us and Recent Posts from the Footer? Thank you again.

The only remaining thing is the link of Donation Button on the Menu. Can you please let me know where to update the link? I couldn’t figure it out from the Documentation. Thanks

hello You can go to Dashboard > appearance > menu > and then create a new menu and assign the menu to location from the location tab on the same page. a quick youtube video will show you how to edit menu in wordpress Regards

HI, I’m ok with the current Menu. My question is about how to change the link of the “Donate Now” button on the right side. It is going to your website. I couldn’t figure out where to update the link so it goes to a page in my site. The Donation Settings does not have the option to change the link. Thanks

Hello, Can you let me know how to change the link of the “Donate Now” button on the right side? It is going to your page now. Thanks